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Innovative Practice of Intelligent Business Models in the Field of Communication
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作者 Yi Yin Chenggang Li 《Intelligent Information Management》 2024年第4期147-156,共10页
As a service format to meet spiritual needs, fashion culture industry is often synchronized in its creation, production, dissemination, display and consumption. In order to explore how artificial intelligence provides... As a service format to meet spiritual needs, fashion culture industry is often synchronized in its creation, production, dissemination, display and consumption. In order to explore how artificial intelligence provides technical means, platforms, channels and space for intelligent formats in the field of communication, and how to provide intelligent services for cultural creation, communication, display and consumption. This paper discusses the application and innovation of artificial intelligence in all aspects of communication field, analyzes the problems and puts forward corresponding countermeasures and suggestions. 展开更多
关键词 Communication Field intelligent business Format Model Innovation
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Big data challenge for monitoring quality in higher education institutions using business intelligence dashboards
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作者 Ali Sorour Anthony S.Atkins 《Journal of Electronic Science and Technology》 EI CAS CSCD 2024年第1期25-41,共17页
As big data becomes an apparent challenge to handle when building a business intelligence(BI)system,there is a motivation to handle this challenging issue in higher education institutions(HEIs).Monitoring quality in H... As big data becomes an apparent challenge to handle when building a business intelligence(BI)system,there is a motivation to handle this challenging issue in higher education institutions(HEIs).Monitoring quality in HEIs encompasses handling huge amounts of data coming from different sources.This paper reviews big data and analyses the cases from the literature regarding quality assurance(QA)in HEIs.It also outlines a framework that can address the big data challenge in HEIs to handle QA monitoring using BI dashboards and a prototype dashboard is presented in this paper.The dashboard was developed using a utilisation tool to monitor QA in HEIs to provide visual representations of big data.The prototype dashboard enables stakeholders to monitor compliance with QA standards while addressing the big data challenge associated with the substantial volume of data managed by HEIs’QA systems.This paper also outlines how the developed system integrates big data from social media into the monitoring dashboard. 展开更多
关键词 Big data business intelligence(BI) Dashboards Higher education(HE) Quality assurance(QA) Social media
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Building a Business and Strategic Intelligence Policy as a Strategy for Promoting Congolese Business Progress and Healthy Economic Development in Eastern DRC
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作者 Innocent Bora Uzima 《Intelligent Information Management》 2024年第2期77-103,共27页
The aim of this study was to verify the existence of business and strategic intelligence policies at the level of Congolese companies and at the state level, likely to foster progress and healthy development in the ea... The aim of this study was to verify the existence of business and strategic intelligence policies at the level of Congolese companies and at the state level, likely to foster progress and healthy development in the east of the DRC. The study was based on a mixed perspective consisting of objective analysis of quantitative data and interpretative analysis of qualitative data. The results showed that business and strategic intelligence policies have not been established at either company or state level, as this is an area of activity that is not known to the players in companies and public departments, and there are no units or offices in their organizational structures responsible for managing strategic information for competitiveness on the international market. In addition, there is a real need to establish strategic information management units within companies, upstream, and to set up a national strategic information management department or agency to help local companies compete in the marketplace, downstream. This reflects the importance and timeliness of building business and strategic intelligence policies to ensure economic progress and development in the eastern DRC. Business and strategic intelligence provides companies with an appropriate tool for researching, collecting, processing and disseminating information useful for decision-making among stakeholders, in order to cope with a crisis or competitive situation. The study suggests a number of key recommendations based on its findings. To the government, it is recommended to establish the national policy of business and strategic intelligence by setting up a national agency of strategic intelligence in favor of local companies;and to companies to establish business intelligence units in their organizational structures in favor of stakeholders to foster advantageous decision-making in the competitive market and achieve progress. Finally, the study suggests that studies be carried out to fully understand the opportunities and impact of business and strategic intelligence in African countries, particularly in the DRC. 展开更多
关键词 business and Strategic intelligence Strategic Information Congolese Companies Public Departments Decision-Making Information Management business and Strategic intelligence Policies PROGRESS Healthy Development Mining and Agriculture Sectors International Market Eastern DRC
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Integrated Business Intelligent System for E-Health: A Case for Dermatology Diseases
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作者 Faiza Abdulghani Al-Tajem Al-Ghamdi Abdullah S. Al-Malaise Al-Ghamdi 《Journal of Cosmetics, Dermatological Sciences and Applications》 2014年第1期53-59,共7页
In the current era, information technology has boosted every field of life either business industry or healthcare to integrate the internal processes of it. Due to the demand of managing huge data related to these fie... In the current era, information technology has boosted every field of life either business industry or healthcare to integrate the internal processes of it. Due to the demand of managing huge data related to these fields numerous information systems play different roles in making the organizational processes robust and up to date. This paper discusses the integrated business intelligence implication specifically for healthcare to provide the fast and precise information on time. Therefore, this paper discusses the idea of building intelligent system based on Enterprise Resource Planning (ERP) databases using exclusively for dermatology diseases by applying data mining techniques. Firstly, classification mining has been applied for categorization data based on patient’s record. Then rules and patterns generated from the categorized data related to dermatology diseases, symptoms and treatments. The proposed system will retrieve the corresponding information related to the given symptoms along with medication and complete treatment. This research aims to integrate different ERP processes with centralized ERP database to provide business intelligence effectively for the dermatologists. The paper has provided with the comprehensive conceptual framework and each step has been discussed in detail. 展开更多
关键词 DERMATOLOGY ALOPECIA business intelligENCE Data Mining
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The Design and Application of Intelligent Power Supply System of Integrated Meteorological Business at the County Level
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作者 Yang Changda Zhang Jinyong +2 位作者 Gu Heng Yang Ping Shu Dongxiang 《Meteorological and Environmental Research》 CAS 2017年第5期56-60,共5页
The system uses Japanese Mitsubishi PLC as the main control core,and intermediate relay is used for signal acquisition and conversion.The system is mainly composed of data processing module,municipal electricity monit... The system uses Japanese Mitsubishi PLC as the main control core,and intermediate relay is used for signal acquisition and conversion.The system is mainly composed of data processing module,municipal electricity monitoring module,wireless communication module,remote controller,speech recognition module,display module,sensor,switching output module and UPS power supply. The system can automatically start generator for power supply when municipal electricity is failure; when municipal electricity returns to normal,it automatically restores the power supply function of municipal electricity. In order to improve the stability of the system,the system has the functions of fault alarm,remote reset and remote query,etc.,which can realize seamless switching of municipal electricity and generator. It effectively avoids meteorological data loss,data delay,network interruption,etc. caused by unstable municipal electricity,solves the power supply problem of grass-roots meteorological station,especially at night,provides stable power supply for the integrated meteorological observation,forecasting,and early warning service. 展开更多
关键词 MITSUBISHI PLC intelligent power supply SEAMLESS SWITCHING METEOROLOGICAL business
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Paperless, Optimized and Intelligent Business by Using Successful Business Process Management Concepts 被引量:1
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作者 Emir Zunic Almir Djedovic Bahira Zunic 《通讯和计算机(中英文版)》 2016年第5期234-243,共10页
关键词 业务流程管理 管理概念 无纸化 智能化 优化 文档管理系统 支付系统 企业管理
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A Wireless Intelligent Business Laundry Service System
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作者 Yujie Qiao Can Zhang +1 位作者 Rui Li Zhi Liu 《Journal of Computer and Communications》 2019年第7期105-113,共9页
For the business washing machine industry, most are currently using traditional manual service (the way cost is high, inefficient, low degree of intelligence) of the status quo. The wireless intelligent business laund... For the business washing machine industry, most are currently using traditional manual service (the way cost is high, inefficient, low degree of intelligence) of the status quo. The wireless intelligent business laundry service system based on ESP8266 communication module is developed, which has the Wechat payment function and realizes the automatic control service of the washing machine. Firstly, the laundry wireless terminal will send a laundry request to the laundry control center when the customer is ready to wash. Secondly, after receiving the laundry request, control center will send WeChat Public Accounts, idle washing machine number and charges, as well as laundry service time and other information back to the wireless terminal to generate payment QR code. And then the customer scans QR code, when the control center receives the information that payment is successful, the system will automatically control the washing machine to complete the laundry service work. After testing, the system has the advantages of accurate control, low energy consumption, strong stability, accurate data transmission, low cost, strong practicability, and is conducive to promoting the development of the business laundry industry. 展开更多
关键词 WIRELESS intelligent business LAUNDRY SERVICE Esp8266
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ChatGPT as an Educational Tool: Opportunities, Challenges, and Recommendations for Communication, Business Writing, and Composition Courses 被引量:8
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作者 Mohammad Awad AlAfnan Samira Dishari +1 位作者 Marina Jovic Koba Lomidze 《Journal of Artificial Intelligence and Technology》 2023年第2期60-68,共9页
This empirical study examines ChatGPT as an educational and learning tool.It investigates the opportunities and challenges that ChatGPT provides to the students and instructors of communication,business writing,and co... This empirical study examines ChatGPT as an educational and learning tool.It investigates the opportunities and challenges that ChatGPT provides to the students and instructors of communication,business writing,and composition courses.It also strives to provide recommendations.After conducting 30 theory-based and application-based ChatGPT tests,it is found that ChatGPT has the potential of replacing search engines as it provides accurate and reliable input to students.For opportunities,the study found that ChatGPT provides a platform for students to seek answers to theory-based questions and generate ideas for application-based questions.It also provides a platform for instructors to integrate technology in classrooms and conduct workshops to discuss and evaluate generated responses.For challenges,the study found that ChatGPT,if unethically used by students,may lead to human unintelligence and unlearning.This may also present a challenge to instructors as the use of ChatGPT negatively affects their ability to differentiate between meticulous and automation-dependent students,on the one hand,and measure the achievement of learning outcomes,on the other hand.Based on the outcome of the analysis,this study recommends communication,business writing,and composition instructors to(1)refrain from making theory-based questions as take-home assessments,(2)provide communication and business writing students with detailed case-based and scenario-based assessment tasks that call for personalized answers utilizing critical,creative,and imaginative thinking incorporating lectures and textbook material,(3)enforce submitting all take-home assessments on plagiarism detection software,especially for composition courses,and(4)integrate ChatGPT generated responses in classes as examples to be discussed in workshops.Remarkably,this study found that ChatGPT skillfully paraphrases regenerated responses in a way that is not detected by similarity detection software.To maintain their effectiveness,similarity detection software providers need to upgrade their software to avoid such incidents from slipping unnoticed. 展开更多
关键词 artificial intelligence business writing courses ChatGPT composition courses communication courses Turnitin
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Business Intelligence as a Service——SaaS BI Introduction and Recommendations 被引量:7
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作者 Zhang Yang,Huang Yulong (University of Nottingham Ningbo,Ningbo 315100,China) 《电信科学》 北大核心 2010年第S1期85-88,共4页
Characterized as automated access,analysis,management,improvement,identification,and efficiency,SaaS BI has played a significant role recently. This essay presents information about SaaS BI,such as,the generic reason ... Characterized as automated access,analysis,management,improvement,identification,and efficiency,SaaS BI has played a significant role recently. This essay presents information about SaaS BI,such as,the generic reason for prevalent,advantages and limitations of SaaS BI,current market overview,tendency of development of SaaS BI,and applications in business. This paper uses the literature study and descriptive study methods in order to analysis the influence and functions of SaaS BI to the businesses and coping strategies. 展开更多
关键词 software-as-a-service(SaaS) business intelligence(BI) mid-size ENTERPRISES
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Web Application Commercial Design for Financial Entities Based on Business Intelligence 被引量:1
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作者 Carlos Andrés Tavera Romero Jesus Hamilton Ortiz +1 位作者 Osamah Ibrahim Khalaf Andrea Ríos Prado 《Computers, Materials & Continua》 SCIE EI 2021年第6期3177-3188,共12页
Multiple customer data management has become a focus of attention in big organizations.Although much information is available,it does not translate into significant profitable value-added services.We present a design ... Multiple customer data management has become a focus of attention in big organizations.Although much information is available,it does not translate into significant profitable value-added services.We present a design of a commercial web application based on business intelligence that generates information on social and financial behavior of clients in an organization;with the purpose of obtain additional information that allows to get more profits.This app will provide a broader perspective for making strategic decisions to increase profits and reduce internal investment costs.A case in point is the financial sector,a group of financial entities were used to make measurements and test them.A design to build a web application aimed at achieving a large and ambitious goal by means of defined tools reflecting clients’business needs is proposed.In this research,different techniques and technologies are explored,such as diagrams,frameworks,design,architecture,model entity-relationship,tables,equations,mental maps and development tools.Through the Personal Software Process methodology and with the help of information extraction,consolidation,and visualization,the implementation can be carried out.This article provides the importance of implementing business intelligence in an organization and expands on the steps needed for the implementation of this valuable technology. 展开更多
关键词 business intelligence banking application web application trend analysis decision making
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Using MWD: A Business Intelligence System for Tourism Destination Web 被引量:2
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作者 Aurkene Alzua-Sorzabal Jon Kepa Gerrikagoitia Fidel Rebón 《Management Studies》 2014年第1期62-72,共11页
The importance of Internet as mass media in the field of tourism is that it constitutes an important channel of marketing institutions and business network of the tourist destinations. But very few subsequent processe... The importance of Internet as mass media in the field of tourism is that it constitutes an important channel of marketing institutions and business network of the tourist destinations. But very few subsequent processes of management, maintenance, improvement, and exploitation of this appearance are deeply studied. The interactive nature of the website, as both transmitter of information and receiver, has attracted the attention of scholars since the interaction allows opening new approaches to the study of the network traffic (the pages user has visited, order them, the time that it has been in them, the actions carried out...) and cyber behavior. Information flows from the physical to the cyber world, and vice versa, adapting the converged world to human behavior and social dynamic. The business intelligence systems based on Internet enable organizations intelligent actions to address time-sensitive business processes and benefit from analytics. As result provides the opportunity to anticipate and estimate visitor habits in a changing environment. This paper presents the research and technological fields which have been incorporated to study of the destination web, a business intelligent tool based on Internet that it aims to increase the performance of the local manager or tour operator by providing an enhanced insight through the behavior of visitors on the website and future trends in research are expressed. 展开更多
关键词 tourism destination web monitor web mining web analytics business intelligence system
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Replacing the Annual Budget with Business Intelligence Driver-Based Forecasts
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作者 Lisa De Leon Patricia D. Rafferty Richard Herschel 《Intelligent Information Management》 2012年第1期6-12,共7页
The fixed annual budget process can be a cumbersome and static process, often failing to deliver intended benefits. Typically detached from business operations and strategic planning goals, the annual budget suffers f... The fixed annual budget process can be a cumbersome and static process, often failing to deliver intended benefits. Typically detached from business operations and strategic planning goals, the annual budget suffers from inherent weaknesses caused by a lack of business intelligence regarding its underlying assumptions. This weakness is well documented in existing literature and there is ample evidence of improved alternatives to static corporate financial planning. One such alternative utilizes business intelligence as an essential component in the annual budget process, along with rolling forecasts as a critical tool. Utilizing business intelligence supported, driver-based rolling forecasting can align an organization’s budget process with strategic objectives and can further the operational and financial strength of an organization, as well as maximize shareholder value. In order to fully explore this topic, this article will present a review of the conventional annual budget process and the manner in which an approach that bases financial forecasts on business intelligence drivers can align operations with strategic objectives and add value to an organization. An assessment of intelligence-supported, driver-based rolling forecasting will also be presented, demonstrating an im- proved approach to the traditional annual budgeting process. 展开更多
关键词 business intelligence Budget FORECAST Rolling FORECAST Driver-Based Strategic PLANNING Financial PLANNING
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Competency Driven Resource Evaluation Method for Business Process Intelligence
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作者 Abid Sohail Dhanapal Durai Dominic +1 位作者 Mohammad Hijji Muhammad Arif Butt 《Computers, Materials & Continua》 SCIE EI 2021年第10期1141-1157,共17页
Enterprises are continuously aiming at improving the execution of processes to achieve a competitive edge.One of the established ways of improving process performance is to assign the most appropriate resources to eac... Enterprises are continuously aiming at improving the execution of processes to achieve a competitive edge.One of the established ways of improving process performance is to assign the most appropriate resources to each task of the process.However,evaluations of business process improvement approaches have established that a method that can guide decision-makers to identify the most appropriate resources for a task of process improvement in a structured way,is missing.It is because the relationship between resources and tasks is less understood and advancement in business process intelligence is also ignored.To address this problem an integrated resource classification framework is presenting that identifies competence,suitability,and preference as the relationship of task with resources.But,only the competence relationship of human resources with a task is presented in this research as a resource competence model.Furthermore,the competency calculation method is presented as a user guider layer for business process intelligencebased resource competence evaluation.The computed capabilities serve as a basic input for choosing the most appropriate resources for each task of the process.Applicability of method is illustrated through a heathcare case study. 展开更多
关键词 Data sciences artificial intelligence business process management business process improvement process warehouse data warehouse resource competency resource competency modeling health care
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Business Intelligence Expert System on SOX Compliance over the Purchase Orders Creation Process
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作者 Jesus Angel Fernandez Quintin Martin Martin Juan Manuel Corchado Rodriguez 《Intelligent Information Management》 2013年第3期49-72,共24页
The objective of this work is to define a decision support system over SOX (Sarbanes-Oxley Act) compatibility and quality of the Purchase Orders Creation Process based on Artificial Intelligence and Theory of Argument... The objective of this work is to define a decision support system over SOX (Sarbanes-Oxley Act) compatibility and quality of the Purchase Orders Creation Process based on Artificial Intelligence and Theory of Argumentation knowledge and techniques. This proposed model directly contributes to both scientific research artificial intelligent area and business practices. From business perspective it empowers the use of artificial intelligent models and techniques to drive decision making processes over financial statements. From scientific and research area the impact is based on the combination of 1) an Information Seeking Dialog Protocol in which a requestor agent inquires the business case, 2) a Facts Valuation based Protocol in which the previously gathered facts are analyzed, 3) the already incorporated initial knowledge of a human expert via initial beliefs, 4) the Intra-Agent Decision Making Protocol based on deductive argumentation and 5) the semi automated Dynamic Knowledge Learning Protocol. Last but not least the suggested way of integration of this proposed model in a higher level multiagent intelligent system in which a Joint Deliberative Dialog Protocol and an Inter-Agent Decision Deductive Argumentation Making Protocol are described. 展开更多
关键词 MULTIAGENT SYSTEMS (MAS) Decision Support SYSTEMS (DSS) SARBANES-OXLEY Act (SOX) ARGUMENTATION Artificial intelligENCE business intelligENCE (BI) Expert SYSTEMS (ES)
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Understanding RFID Technology within a Business Intelligence Framework
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作者 Richard Herschel Patricia D. Rafferty 《Intelligent Information Management》 2012年第6期407-414,共8页
Radio Frequency Identification (RFID) technology provides new and exciting opportunities for increasing organiza- tional, financial, and operational performance. With its focus on organizational efficiency and effecti... Radio Frequency Identification (RFID) technology provides new and exciting opportunities for increasing organiza- tional, financial, and operational performance. With its focus on organizational efficiency and effectiveness, RFID technology is superior to barcodes in its ability to provide source automation features that increase the speed and volume of data collection for analysis. Today, applications that employ RFID are growing rapidly and this technology is in a continuous state of evolution and growth. As it continues to progress, RFID provides us with new opportunities to use business intelligence (BI) to monitor organizational operations and learn more about markets, as well as consumer attitudes, behaviors, and product preferences. This technology can even be used to prevent potentially faulty or spoiled products from ending up in the hands of consumers. However, RFID offers significant challenges to organizations that attempt to employ this technology. Most significantly, there exists the potential for RFID to overwhelm data collection and BI analytic efforts if organizations fail to effectively address RFID data integration issues. To this end, the purpose of this article is to explicate the dynamic technology of RFID and how it is being used today. Additionally, this article will provide insights into how RFID technology is evolving and how this technology relates to BI and issues related to data integration. This knowledge has never been more essential. While IT academic research into RFID development and issues has declined in recent years, RFID continues to be a vital area of exploration, especially as it relates to BI in the 21st century. 展开更多
关键词 business intelligENCE Radio Frequency Identification TECHNOLOGY ORGANIZATIONAL Performance DATA Integration DATA ANALYTICS Supply Chain TECHNOLOGY BARCODE DATA
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The Effects of Business Intelligence on Strategic Management of Enterprises
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作者 Ezgi Dingerden 《Economics World》 2016年第2期60-65,共6页
Discipline of informatics must contain one of the significant issues that need to develop for especially processing systems of large-scale enterprises. At this point, a well-designed business intelligence (BI) syste... Discipline of informatics must contain one of the significant issues that need to develop for especially processing systems of large-scale enterprises. At this point, a well-designed business intelligence (BI) system, which includes a structure of regular business activities and analyses within whole an enterprise, requires to manage stored data and transform the data into information as an output and forecasting targets and provide sustainable growth for an enterprise or an organization. Information systems (IS) support to constitute these processes by using the information technologies (IT) that cause to capture data which will be transformed into information and integrate whole subsystems that need to develop for all departments of the enterprise. BI tools organize all parts of these business analysis and processes and effect on the top management level of enterprises or organizations. Decision makers at the top-level of management must use these information and knowledge to orient future decisions for the enterprise that includes investments, company policies, precautions for the future negations, etc. This study shows that the BI is not only an IS, but also reinforcement for strategic decisions of the enterprises and/or organizations. 展开更多
关键词 business intelligence (BI) information systems (IS) information technologies (IT) data data mining data warehousing business systems strategic decisions
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An Inquiry into Business Intelligence Application in Telecom BOSS
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作者 Ye Yun (Technology Center of ZTE Corporation,Shenzhen 518057,China) 《ZTE Communications》 2004年第2期14-17,共4页
This paper analyzes the application prospect of Business Intelligence (BI) in telecom BOSS construction,describes the technical framework of BI realization and its technical strategies.And it also discusses some typic... This paper analyzes the application prospect of Business Intelligence (BI) in telecom BOSS construction,describes the technical framework of BI realization and its technical strategies.And it also discusses some typical applications of BI in current construction.It is concluded that BI construction in BOSS is a comprehensive application of a massive amount of accumulated operation support data. 展开更多
关键词 In An Inquiry into business intelligence Application in Telecom BOSS OLAP data
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Big Data 4.0: The Era of Big Intelligence
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作者 Zhaohao Sun 《Journal of Computer Science Research》 2024年第1期1-15,共15页
Big data has had significant impacts on our lives,economies,academia and industries over the past decade.The current equations are:What is the future of big data?What era do we live in?This article addresses these que... Big data has had significant impacts on our lives,economies,academia and industries over the past decade.The current equations are:What is the future of big data?What era do we live in?This article addresses these questions by looking at meta as an operation and argues that we are living in the era of big intelligence through analyzing from meta(big data)to big intelligence.More specifically,this article will analyze big data from an evolutionary perspective.The article overviews data,information,knowledge,and intelligence(DIKI)and reveals their relationships.After analyzing meta as an operation,this article explores Meta(DIKE)and its relationship.It reveals 5 Bigs consisting of big data,big information,big knowledge,big intelligence and big analytics.Applying meta on 5 Bigs,this article infers that 4 Big Data 4.0=meta(big data)=big intelligence.This article analyzes how intelligent big analytics support big intelligence.The proposed approach in this research might facilitate the research and development of big data,big data analytics,business intelligence,artificial intelligence,and data science. 展开更多
关键词 Big Data 4.0 Big analytics business intelligence Artificial intelligence Data science
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A Novel Integrated Machine&Business Intelligence Framework for Sensor Data Analysis
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作者 S.Kalyani A.Mary Sowjanya K.Venkat Rao 《Journal on Internet of Things》 2021年第1期27-38,共12页
Increased smart devices in various industries are creating numerous sensors in each of the equipment prompting the need for methods and models for sensor data.Current research proposes a systematic approach to analyze... Increased smart devices in various industries are creating numerous sensors in each of the equipment prompting the need for methods and models for sensor data.Current research proposes a systematic approach to analyze the data generated from sensors attached to industrial equipment.The methodology involves data cleaning,preprocessing,basics statistics,outlier,and anomaly detection.Present study presents the prediction of RUL by using various Machine Learning models like Regression,Polynomial Regression,Random Forest,Decision Tree,XG Boost.Hyper Parameter Optimization is performed to find the optimal parameters for each variable.In each of the model for RUL prediction RMSE,MAE are compared.Outcome of the RUL prediction should be useful for decision maker to drive the business decision;hence Binary cclassification is performed,and business case analysis is performed.Business case analysis includes the cost of maintenance and cost of non-maintaining a particular asset.Current research is aimed at integrating the machine intelligence and business intelligence so that the industrial operations optimized both in resource and profit. 展开更多
关键词 RUL prediction SENSORS IOT aircraft engine business intelligence
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Proposal for Design and Application of Business Intelligence as a Decision Support System to the Editorial Sector of Distance Education (DE)
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作者 Walther Azzolini Junior 《Management Studies》 2016年第2期60-79,共20页
In recent years, industrial and service organizations have invested in improvement projects with emphasis on increasing the performance of processes regarding to the production of manufactured goods and services, appl... In recent years, industrial and service organizations have invested in improvement projects with emphasis on increasing the performance of processes regarding to the production of manufactured goods and services, applying techniques to optimize production time in order to minimize the restrictive effects of the funds invested in processing or obtaining processes in order to reduce the losses of general scope. This paper discusses the impact of the innovation in making use of business intelligence (BI) concepts about production records of a publishing area in a higher education institution (HEI) that promotes distance education (DE) in Brazil, helping the industry in their managements decisions, having a target minimize time on production of learning material through more effective control with the use of cubes in the form of reports for metric queries of delivery delays and metrics on the production tasks financial values, and filtering the processed information so that managers can view information from various angles and managerial perspectives. The objectives of this paper are to demonstrate the impact on using BI concepts in the process of an editorial department of a HEI focusing on the development of teaching materials for the courses of DE and identify the financial cost-benefit ratio for the HEI with the deploying BI in a software fee platform in its publishing department. The sector is responsible by in courseware publishing organizations that usually do not have systems with this emphasis: support on making managerial decisions. 展开更多
关键词 business intelligence data warehouse distance education (DE) free software and open source software open source Pentaho
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