The Relationship Among Ethical Climate, Job Satisfaction, Organizational Commitment, and External Auditor＇s Turnover Intention

This study attempts to examine the relationship among ethical climate, job satisfaction, organizational commitment, and turnover intention in the context of the Malaysian external auditor＇s work environment. The questionnaire is sent to a sample of external auditors from Malaysian Big Four （Klynveld Peat Marwick Goerdeler （KPMG）, Ernst and Young, Deloitte KassimChan, and PricewaterhouseCoopers （PwC）） main offices. There are 167 useable responses. The regression results have provided evidence that ethical climate is directly, significantly, and positively associated with job satisfaction. In contrast, ethical climate appeared not to be directly related with external auditor＇s turnover intention. Both job satisfaction and organizational commitment were identified as significant predictors in explaining turnover intention, since they had a significant and negative effect on external auditor＇s turnover intention. This study also implied that job satisfaction had a significant effect on organizational commitment. Furthermore, the findings revealed that organizational commitment partially mediated the relationship between job satisfaction and turnover intention. The results extend the literature on external auditor＇s turnover intention and provide insights for human resource management in accurately assessing employee＇s turnover intention in order to improve retention and reduce actual turnover particularly in audit firms.

Effect of Training and Job Performance on Job Satisfaction in PT Garuda Indonesia Training Center

The main focus of this research is the effect of training and job performance on employees’satisfaction.The object of this research is all employees in PT Garuda Indonesia Training Center.This study was done among 50 respondents using saturated sampling technique,all the population will be used as a sample of this research.The method used in this research is Structural Equation Model(SEM)with Smart-PLS analysis tools version 3.0.Result shows that the training gives positive and significant effect on employee satisfaction(H1).The other shows that the performance also gives a positive and significant effect on employee satisfaction(H2).Therefore,it is concluded that there are positive and significant effects of training and job performance on the employee satisfaction in PT Garuda Indonesia Training Center.

Work-family Interfase and Job Performance: Job Satisfaction as Mediator

The objective of the study was to examine the relationships between work-family interfase,job satisfaction and job performance in an Argentinian workers sample.A cross-sectional empirical study,based on explicative-associative strategy was designed.An availability sample of 383 workers(195 male)from different kinds of organizations was conformed.Based on past evidence,it was hypothesized the mediator role of job satisfaction.Structural equation analysis showed that the indirect effects of work-family interfase dimensions(conflict and enrichment)on job performance through job satisfaction were statically significant,which indicated partial mediation.All variables explained 72%of job performance variance.The study provides new evidence regarding the interrelations between job-family articulation and individual job performance,illuminating the crucial role played by satisfaction.Empirical findings and practical implications of the study are discussed.

Examining perception of job satisfaction and intention to leave among ICU nurses in China

Objectives:Previous studies in China's Mainland found ICU nurses to be less satisfied with their jobs and more inclined to leave them than are nurses in other hospital units.We aimed to determine ICU nurses'perspectives on the factors that influence job satisfaction and whether or not to continue working in the ICU.Methods:Nine ICU nurses were asked five open-ended questions to elicit the nurses'perspectives on job satisfaction and intentions to leave.Data were analyzed according to the process described by Knafl and Webster(1988).Core concepts were identified using the constant comparative method.Results:Two themes emerged as major influences on job dissatisfaction:1)stress experienced from excessive workload demands and the ICU work environment,and 2)a lack of respect and recognition for the nurses'work.Two themes emerged as major influences on job satisfaction:1)recognition of work,and 2)professional opportunities and relationships with coworkers.The effects of job satisfaction or dissatisfaction on the nurses'intentions to leave their jobs varied,although three categories were identified.Conclusions:For ICU nurses in China,sources of job dissatisfaction are potentially remedied with simple interventions.Adequate staffing is necessary but not sufficient for a positive work environment.Administrators should address the factors that directly affect their nurses'levels of job satisfaction,as it will ultimately result in less staff turnover and greater patient care.

The Relationship Between Job Satisfaction and Employee Performance of Teacher in N University, China

At present,as of June 15,2019,the Ministry of Education announced a total of 2,956 institutions of higher learning in China,including 2,688 regular institutions of higher learning(including 266 independent colleges)and 268 adult institutions of higher learning.At present,the development of colleges and universities is also facing serious problems.With the development and progress of the times,many colleges and universities are getting better and better,which is closely related to the teachers’strength and teachers’job satisfaction.It is very important to improve the job satisfaction of university staff.The introduction of teachers is crucial,and many schools are weak in teaching staff,which hinders the long-term development of schools.The turnover of teachers in colleges and universities is closely related to job satisfaction.At present,the overall turnover of teachers in colleges and universities is too frequent.The rapid development of China’s colleges and universities is still expanding the scale of development,which requires more teachers.In the ensuing enterprise competition,university positions are not dominant,mainly in the current life,salary is very important,family expenses,parents,and children’s expenses are getting higher and higher,but the salary of university teachers cannot keep up with the development of the times.At present,one of the problems in colleges and universities is that salary promotion is not friendly to teachers with old qualifications,high academic qualifications,and high professional titles.Therefore,to improve the job satisfaction of college teachers is the only way for the long-term development of colleges and universities.This study investigated the relationship between job satisfaction and employee performance among 341 teachers from N University in Nanning,Guangxi province,China.The independent variable is six factors of job satisfaction,including working environment,salary and promotion,job security,relationship with colleagues,relationship with supervisor,and fairness level.The dependent variable is three factors of employee performance,including enthusiasm,availability,and job engagement.Finally,through data analysis,it was concluded that there was a positive correlation between teachers’job satisfaction and staff performance in N University.

Recognition and Appreciation and the Moderating Role of Self-esteem on Job Satisfaction and Performance among IT Employees in Melaka

The purpose of this study is to explore and examine employees＇ perceptions of recognition and appreciation among Telekom Malaysia （TM） employees in Melaka and the psychological influence it has on their job satisfaction, performance, productivity, and commitment towards the organizational goals. According to one of the laws of psychology which ＂says if you want someone to repeat a behavior, you should positively recognize the behavior immediately＂. Thus, it has been positively affirmed that every human being like to be recognized and appreciated because it is an innate aspiration. Conversely, even though there is nothing complex about recognition and appreciation, studies has found that these items consistently receive the lowest ratings from employees. Furthermore, research conducted over so many eras constantly and consistently discovered that people care about fair treatment, thus, recognition and appreciation of employees must be done appropriately and timely in order for the program to be effective and efficient and achieve its full objective and set goal of motivation. The constructs that will be used in this study will be operationalized using previously-validated and originally developed measures with little or no modifications where necessary to suit the present research context while the primary data of this research will be analyzed using AMOS software.

Relationship between effort-reward imbalance, job satisfaction, and intention to leave the profession among the medical staff of Qom University of Medical Sciences

Objective: The effort–reward imbalance(ERI) model claims that work that has the characteristics of high effort and low reward has a mutual defect between input and output and this imbalance may result in sustained and long-lasting results. This study aimed to investigate the relationship between the intention to leave the profession(ILP) and ERI and job satisfaction among the medical staff in Qom Province.Methods: A descriptive-correlative study was conducted on 202 medical staff in Qom Province based on random sampling in 2018. Demographics checklist, standard ILP, job satisfaction, and Siegrist’s ERI questionnaires were used for data collection. The chisquared test, independent t-test, and one-way Analyses of Variance(ANOVA) were used to analyze data.Results: The mean age of employees was 32.04 ± 7.9 years, and 165(87.1%) of the employees were women. The results showed that the medical staff was willing to leave their profession at a moderate level(40.7 ± 10.3). There was no significant relationship between demographics and ILP. Nevertheless, a significant and inverse relationship was observed between ERI(r:0.318, P < 0.01) and ILP(r: 0.197, P < 0.01). Leave the profession(LP) had a negative correlation with the dimensions of job descriptive index(JDI) such as job, manager, coworker and wage score(P < 0.01, r:-0.147, r:-0.262, r:-0.292, r:-0.271, r:-0.396).Conclusions: According to the results, managers need to make sure that their working staff is rewarded as they deserve. According to the results, managers need to ensure that the reward factor is observed for the staff, while an ERI imbalance may contribute to ILP of the staff. On the other hand, it leads to job satisfaction.

Relationship of Job Satisfaction with Perceived Organizational Support and Quality of Care among Saudi Nurses

Background: Both, job satisfaction with quality of provided health care is considered the main issue which directly influences the health care field because if nurses do not give the quality care to their patients then the patient dissatisfaction increased. Job satisfaction is defined as the extent of workers’ contentedness with their job, either they like the job or individual aspects or facets of jobs, such as type of work or regulation. Objective: To assess nurses’ job satisfaction and perceived organizational support with their effect on quality of provided health care in Saudi Arabia. Methods: Nurses in Saudi Arabia governmental hospitals during the period from 1st March to 30th April 2020 were invited and consecutively included. Data were collected using online questionnaire. Results: The study included 355 nurses with their ages ranged from 25 to 55 years old. Females were 216 (60.8%) of the total participants. Exact of 267 (75.2%) nurses reported that they like the type of work they do, 245 (69%) provided with satisfactory equipment to accomplish my task. There was a significant relation between organizational support and job satisfaction with their effect on quality of care. Conclusion: Organizational support positively affected nonsatisfaction which in turn positively affected quality of delivered care.

The Big Five Model in the Workplace:The Transition From Job Satisfaction to Job Engagement

Personality in modern organizations plays a significant role in determining behavior,attitudes,and performance.How can empirical models like Big Five Theory be put into practice in the recruitment and selection process?Would it be useful to apply in the workplace?What creates a positive motivating experience at work?How do the personality traits affect the productivity as well as the results in an organization?The above questions are answered in this presented systematic review and different researches and studies are applied in order to provide a holistic spectrum.Nowadays there is a transition from job satisfaction to job engagement pinpointing the importance of the meaning and purpose for organizations with good compensation and benefits.Is working for something that delivers value and has an impact correlated with certain personality traits that are presented in the Big Five Theory Model?

Locus of Control Theory,Productivity,Job Satisfaction,and Procrastination:A Systematic Literature Review in the Organizational Context of the 21st Century

Locus of control theory,which was developed by Rotter,suggests that there are two main types of peoples’behaviors when attributing their failure or success of their life events:external locus of control and internal.The way that individuals act is determined by their expectations of their specific behaviors and the value that they add to these expectations.For instance,people who fit in the internal category are more likely to attribute their life events to their own behaviors,skills,and attitudes,while people who fit in the external category,tend to attribute their acts to fate,chance,and other exterior factors that are out of their control.The aim of this systematic literature review was to define the fundamental concept of LOC theory,to investigate major findings of the theory in accordance with LOC and procrastination,job satisfaction,and performance and lastly,to discuss the practical use of the theory in the organizational context.

Job Satisfaction of Hospitality Employees of the Department of Tourism Accredited Hotels in Baguio City

A high level of job satisfaction among workers in the hospitality industry improves the level of satisfaction among its guests.This study determined the level of job satisfaction of employees according to the identified factors which are perceived essential and will increase the employee’s level of performance.The study was composed of 219 rank and file employees.The study made use of a descriptive method to answer the research objectives.The findings showed that the employees of the DOT accredited hotels in Baguio City are very satisfied.The level of job satisfaction of Generation X and Millennials were both satisfied.However,younger employees are less satisfied with their jobs than older employees.Job satisfaction of hospitality employees according to gender showed that male employees were more satisfied than female employees.The significant differences in job satisfaction of males and females are their values,goals,and workplace expectations.Job satisfaction of hospitality employees varies according to their highest educational attainment.The findings showed that the higher the level of educational attainment among hospitality employees,the higher their satisfaction level.The employees believed that salaries and wages remain the most dominant factor in increasing their job satisfaction level.

Determinants of Satisfaction at Work and Its Reflections on Performance

This study examines the relationship between job satisfaction and performance,investigating personality traits and satisfaction aspects among employees of a Federal Higher Education Institution.A questionnaire was administered to 658 participants,using structural equation modeling for analysis.Results highlighted that challenging work,neuroticism,and self-esteem significantly influenced overall workplace satisfaction,while general satisfaction,self-efficacy,and lack of attention were key determinants of work performance.This emphasizes the importance for managers to prioritize factors enhancing employee satisfaction,as it positively correlates with job performance.

Reducing turnover intention: Perceived organizational support for frontline employees

Frontline employees are generally under great pressure,and carry out repetitive and mundane daily tasks,leading to burnout and a high turnover intention among them.To identify ways to reduce this turnover intention,this study examines the effect of perceived organizational support(POS)on burnout and turnover intention in the Chinese context and adds to the literature on frontline employee burnout.Using data from a survey of the frontline employees of a gas station in Beijing,we examine the mediating effects of frontline employee burnout on their POS and turnover intention.This study shows that POS has a significant negative impact on burnout and turnover intention,and that job resources cannot substitute POS.

高质量视域下北京儿童医院推优评选活动的绩效评估实践与改进策略

目的:通过对北京儿童医院“儿医之星”评选活动11年来实施效果绩效评估,分析总结“儿医之星”评选活动的创新性、取得成效、经验与启示以及改进策略,以期在为北京儿童医院及国家儿童区域医疗中心完善人才建设高质量发展提供有效建议。方法:采用简单随机抽样法对医院在职员工进行调查,并采用自主设计的问卷和成熟的盖洛普Q12量表进行调查,同时运用描述性统计分析、卡方检验、t检验、秩和检验和单因素方差分析等多种统计分析方法,全面评估“儿医之星”评选活动的绩效。结果:541份有效问卷中,参与评选活动对于提升员工的组织认同、工作满意度及敬业度存在显著性差异,认同度及满意度方面参选获批组在各组群中较高,而敬业度最高的为参选未获批组。年龄对工作满意度及盖洛普员工敬业度存在影响,在50~60岁组工作满意度最高,而在≤30岁年龄组盖洛普员工敬业度最高。结论:“儿医之星”评选活动对于提升员工敬业度、满意度以及组织认同度起到了积极的推动作用,为北京儿童医院及国家儿童区域医疗中心完善人才建设高质量发展提供了有效经验指导。

ABC分类绩效管理法对医务人员服务质量、心理健康及工作满意度的影响

目的:探究基于ABC分类绩效管理法对医务人员的影响。方法:选取2021年3月-2022年3月某院200名在职医务人员,随机分为对照组和观察组,各100例,对照组采用统一医院绩效管理模式,观察组给予基于ABC分类绩效管理法。比较两组服务质量[医疗服务质量量表(CQS)]、心理健康[焦虑自评表(SAS)和抑郁自评表(SDS)]、主观幸福感[主观幸福感量表(GWB)]、工作满意度[明尼苏达工作满意度问卷短式量表(MSQ)]及同情疲劳状况调查[职业生命质量量表中文版(ProQOL)]。结果:干预后与对照组相比,观察组CQS各维度评分明显较高(t=-6.944,-6.920,-7.220;P<0.05),SAS评分和SDS评分明显较低(t=4.894,4.145;P<0.05),GWB各维度评分明显较高(t=-8.548,-4.699,-5.972,-6.778,-9.472,-6.377;P<0.05),MSQ各维度评分明显较高(t=-7.939,-8.925,-7.151;P<0.05),ProQOL各维度评分明显较低(t=10.441,9.667,5.661;P<0.05)。结论:针对医务人员给予基于ABC分类绩效管理法,可明显改善其服务质量,促进心理健康,增加主观幸福感,提升工作满意度,改善同情疲劳状况。

医院护工工作嵌入与离职意愿相关性分析

目的了解医院护工工作嵌入与离职意愿的现状,探讨两者相关性。方法采用便利抽样的方法,抽取广州市8所三级甲等医院的538名护工,运用工作嵌入量表与离职意愿量表对其进行电子问卷调查。结果医院护工工作嵌入总均分为(3.41±1.26)分,离职意愿总均分(2.66±0.94)分,工作嵌入与离职意愿总均分呈一定负相关(r=-0.060,P>0.05)。结论医院护工工作嵌入及离职意愿得分均处于中等水平,工作嵌入与离职意愿总均分呈负相关。建议规范医院护工的管理模式,保障护工的合法权益,推进职业认证体系建设,促进护工积极的工作嵌入,稳定医院护工队伍,提升护理服务满意度。

组织认同对城市公交驾驶员安全绩效的影响机制

为探究组织认同对城市公交驾驶员安全绩效的影响机制,基于理论分析,引入工作满意度和工作倦怠为中介变量,构建链式中介理论模型。借鉴成熟量表对633名城市公交驾驶员进行问卷调查,通过中介效应分析验证理论模型。研究结果表明:组织认同不仅可以直接正向影响城市公交驾驶员的安全绩效,还可以通过工作满意度和工作倦怠的独立中介作用,以及工作满意度、工作倦怠的链式中介作用间接影响城市公交驾驶员的安全绩效。研究结果可为城市公交企业提高公交驾驶员安全绩效提供理论支持。

工作不安全感对知识型员工离职倾向的影响研究——一个有调节的双中介模型

基于资源保存理论与社会交换理论,采用二阶段问卷调查法对300份样本进行分析,并运用PROCESS程序对有调节的中介效应模型进行检验。研究发现:工作不安全感正向影响知识型员工的离职倾向;情绪耗竭、组织承诺在工作不安全感与知识型员工离职倾向之间具有中介效应;领导政治技能降低了工作不安全感对情绪耗竭的正向影响以及对组织承诺的负向影响;领导政治技能负向调节情绪耗竭、组织承诺在工作不安全感与知识型员工离职倾向之间的中介效应。本文研究结果为企业降低知识型员工离职倾向提供了理论与实践参考。

组织承诺在绩效满意度与离职意愿间的中介效应

目的探讨绩效满意度和组织承诺对护士离职意愿的影响,并分析其影响路径,为降低护士离职意愿提供参考。方法本研究为横断面调查,采用绩效满意度量表、组织承诺量表和离职意愿量表对1715名护士进行调查。结果护士绩效满意度得分、组织承诺得分与离职意愿得分呈负相关(r=-0.436,P<0.001;r=-0.371,P<0.001);绩效满意度得分与组织承诺得分呈正相关(r=0.351,P<0.001);组织承诺在绩效满意度与离职意愿两者间起部分中介效应,占总效应的19.97%。结论护士离职意愿整体处于较高水平,绩效满意度和组织承诺是影响护士离职意愿的重要因素,护理管理者可从提高绩效满意度与组织承诺的角度降低护士的离职意愿。

结构需求作用下感知公平对员工离职倾向的双路径影响

公平感是组织领域一个经久不衰的研究议题。已有研究表明组织公平感是员工行为和态度的强预测变量,但较少研究从双元路径探讨公平感如何作用于员工离职倾向的产生。文章以情感事件理论和社会交换理论为基础探讨了“情绪反应”和“认知驱动”的双元路径模式,并基于补偿性控制理论讨论了结构需求度不同的员工如何体现出对组织公平的差异性感知。运用层级回归、Bootstrap等分析方法,得出如下结论:组织公平感与工作倦怠显著负相关、与管理者信任显著正相关;组织公平感通过工作倦怠和管理者信任的中介效应对员工离职倾向产生影响。同时,结构需求削弱了组织公平感与工作倦怠间的负向关系,增强了组织公平感与管理者信任间的正向关系。最后,基于研究结论,提出了相关的管理措施建议。