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基于患者满意度的紧密型县域医疗共同体建设评价:以广西为例 被引量:4
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作者 管文博 黄葭燕 梁笛 《中国卫生资源》 CSCD 北大核心 2023年第1期71-75,共5页
目的分析广西紧密型县城医疗共同体(以下简称“医共体”)试点县前后患者对居民就医体验和服务质量的满意度变化,评价紧密型县域医共体建设的实施成效。方法在2020年与2022年,分别对试点县和非试点县的医共体门诊患者、住院患者进行满意... 目的分析广西紧密型县城医疗共同体(以下简称“医共体”)试点县前后患者对居民就医体验和服务质量的满意度变化,评价紧密型县域医共体建设的实施成效。方法在2020年与2022年,分别对试点县和非试点县的医共体门诊患者、住院患者进行满意度基线调查和终末调查,采用描述性分析、双重差分法比较前后满意度差异。结果2022年的患者满意度较2020年有不同程度的提升(P<0.05)。试点县住院患者的总体满意度、就医环境、等候时间、服务态度、技术水平、医疗费用满意度与非试点县相比,分别提升了0.306分、0.361分、0.462分、0.377分、0.273分、0.404分(P<0.05),但医共体建设对门诊患者满意度影响不大。结论广西“三二”医联体(三级公立医院与县级二级医疗机构组成的医疗联合体)取得了一定成效,牵头医院住院患者就医体验不断改善。应促进“三二”医联体和县域医共体有机衔接和融合,提高县域整体医疗服务能力。 展开更多
关键词 患者满意度satisfaction of patient 紧密型县域医共体merged county medical alliance 评价evaluation 广西Guangxi
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Factors underlying burnout among rural village physicians in Southwestern China
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作者 Xingyue Zhu Yang Chen Xingjiang Liao 《Health Care Science》 2023年第4期233-241,共9页
Background:Primary healthcare doctors in China often experience problems with occupational burnout,a condition known to relate to high job stress and low wages.In China,many medical alliances have recently been establ... Background:Primary healthcare doctors in China often experience problems with occupational burnout,a condition known to relate to high job stress and low wages.In China,many medical alliances have recently been established in rural areas,where village physicians work as healthcare gatekeepers.However,burnout in village physicians in the context of medical alliances remains underresearched.Methods:This cross-sectional survey was conducted among 100 village physicians practicing at village clinics in Qiandongnan prefecture,Guizhou province,China.An online questionnaire was distributed to assess physicians'demographic characteristics and work situations.Burnout was measured using the Oldenburg Burnout Inventory(validated Chinese version).A multivariate linear model with stepwise procedure was used to estimate the effects of factors of interest on burnout,focusing particularly on actions within the medical alliance that involved respondents'clinics,such as training and support for village physicians provided by higher-level facilities.Results:The overall response rate was 79%.The mean burnout score was 38.09(standard deviation,4.55;range,25–47).The multivariate analysis showed that fewer working years and too much farming work were significantly related to exacerbation of burnout.Greater medical services in the total workload and greater support from higher-level facilities were associated with burnout alleviation.Conclusion:Close connections and interactions across medical alliance member facilities could facilitate reduction in burnout for village physicians practicing as primary care gatekeepers. 展开更多
关键词 village physician medical alliance BURNOUT Oldenburg Burnout Inventory rural area
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