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A Study of Pharmacist-Patient Communication: Examining Optimal Distance and Angle Using an Eye-Tracking System
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作者 Chika Nakayama Saori Gocho +2 位作者 Yukina Miyagi Yuka Miyachi Taeyuki Oshima 《Pharmacology & Pharmacy》 2024年第10期315-326,共12页
This study focuses on seating arrangement and interpersonal distance as important aspects of nonverbal communication and aims to elucidate the optimal distance and angle between pharmacist and patient through an analy... This study focuses on seating arrangement and interpersonal distance as important aspects of nonverbal communication and aims to elucidate the optimal distance and angle between pharmacist and patient through an analysis based on the subjective evaluation of the patient and the objective evaluation of eye movements. Seven female simulated patients and one male and one female pharmacist cooperated as patients and pharmacists, respectively. The medication teaching scenes were set up with three pharmacist placements (face-to-face at 50 cm and 70 cm, 90-degree at 70 cm) and three hospital rooms (0-degree, 45-degree, 90-degree). Pupil diameter, blink rate, saccades, and fixation rate of the patient at each of these locations were measured using a Tobii Pro Glass 2. The patient’s subjective evaluation at each placement was also investigated using the conversation scale, which assesses the optimal distance for conversation. The results for the pharmacy setting revealed that pupils were significantly more mydriatic at the 50 cm point than at the other points. The results for the hospital room setting showed the greatest mydriasis at the 0-degree point. The result of the 50 cm point for the pharmacy setting and the 0-degree point for the hospital room setting was similar to that of the subjective evaluation. When the likelihood of saccades occurrence in the hospital room setting was compared, saccades were found to be most likely to occur when medication instructions were given to patients at the 0-degree point. We believe that using pupil diameter for interpersonal distance, and saccades for angle will enable more accurate determinations of the optimal distance and angle between pharmacist and patient. The results of the present study suggest that the 70 cm face-to-face point in the pharmacy and the 45-degree point in the ward may be suitable for medication instruction. 展开更多
关键词 Eye-Tracking System Nonverbal Communication Pharmacist medication Instruction Eye Movements
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Medical Journal of Chinese People's Liberation Army INSTRUCTIONS TO AUTHORS
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《解放军医学杂志》 CAS CSCD 北大核心 2007年第2期178-178,共1页
关键词 Medical Journal of Chinese People’s Liberation Army instructions TO AUTHORS
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Medical Journal of Chinese People's Liberation Army INSTRUCTIONS TO AUTHORS
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《解放军医学杂志》 CAS CSCD 北大核心 2008年第8期1048-1048,共1页
Aims andscope of the Journal .Medical Journal of Chinese People’s Liberation Army ( Med J Chin PLA) is a multiple-subjects medical periodical publishedby the People’s Military Medical Press,under the auspice of Depa... Aims andscope of the Journal .Medical Journal of Chinese People’s Liberation Army ( Med J Chin PLA) is a multiple-subjects medical periodical publishedby the People’s Military Medical Press,under the auspice of Department of Health, General Logistics Department of PLA,andit 展开更多
关键词 Medical Journal of Chinese People’s Liberation Army instructions TO AUTHORS
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