ICT Service Platform Promotes Small and Medium Enterprise Informatization

Information and Communication Technology (ICT) service platform,combined with information technology,communication technology and corresponding applications,is essential for small and medium enterprises to realize their informatization. The broadband business platform put out by China Netcom provides new generation of integrated ICT services which focus on service and would be rented to customers. Broadband business platform could satisfy varieties of informatization demands made by small and medium enterprises such as low investment,fast reaction,individuation and security. It could effectively assist small and medium enterprises to achieve informatization.

Measuring the Degree of Innovation in Retail and Services Micro and Small Enterprises

Micro and small enterprises （MSEs） are considered the most dynamic and flexible arrangement of activity. In the economy, the foundation and development of these features is important for the creation of the so-called ＂normal＂ economic environment. The main objective of this research is to present a research model of innovation in MSEs to analyse： first, the degree of innovation of MSEs, and second, how the innovation is handled by existing MSEs as a result of its business environment. The research made is based on a sample of 550 MSEs distributed over six cities across the Brazilian State of Piaui. The data were collected using the Innovation Radar application, which is owned by the SEBRAE Local Innovation Agents program. Statistical techniques of descriptive, exploratory, and inferential nature were used for corresponding data treatment and results validation. The results obtained suggest that MSEs have innovation capacity between the ＂Little Innovative＂ and ＂Occasional Innovative＂ range, and also that the average and the distribution of innovation levels are similar amongst MSEs analyzed.

The Importance of Cultural Intelligence for Leader to Communicate Effectively: Case Study in Micro Small Medium Enterprises

Micro Small Medium Enterprises (MSMEs) in Indonesia play huge part of national economic development because MSMEs can reduce unemployment rate. But, it is not easy to manage MSMEs well so it can be sustainable. There are some reasons why MSMEs are difficult to sustain, i.e., good management people by communicate effectively. Authors believe that one of important ability that owners, as a leader, must have in order to communicate effectively is cultural intelligence. Even in MSMEs, cultural intelligence plays important part because employees in MSMEs are diverse. They come from different region (mean having different tradition) and have different level of education. Methodology that is used in this article is qualitative method, and techniques of data collection are interview and observation. Technique of choosing informant is purposive and convenience while data analysis is using content analysis. The result of this study shows that leaders in MSMEs already have cultural intelligence to communicate with their employee. Leaders who have cultural intelligence can choose right method to communicate effectively with their employee.

A Model to Analyze Small and Medium Enterprises＇ Training Needs Related to the Internationalization

Formal training can play a particularly important role in supporting the internationalization of small and medium enterprises （SMEs）. However, the demand for education services by the latter still appears limited. This is due to known structural and cultural limits that are found widely in this type of business and to the fact that the provision of training---especially that which is funded^oes not seem to address adequately SMEs＇ needs; in many cases, such training is not stimulating, because it is perceived as too general. In fact, SMEs do not constitute a single homogeneous group and therefore assistance needs vary among the different types of firms. So, especially in relation to internationalization, it is clear that there are important differences to consider due to the variety of approaches and ways of developing this process. In order to optimize the resources to invest in the promotion of training, there is a need to find a proper balance between providing ＂viable solutions for all businesses＂ and offering ＂targeted responses and tailored services＂. In such a context, the main objective of this paper is to identify and systematize the variables that most influence the SMEs＇ training needs related to internationalization by taking into account the differences among them. To this end, an empirical analysis was developed involving a significant number of Italian SMEs by using a combination of qualitative research methods. The results show the critical issues faced by the investigated firms during their internationalization process and highlight some important variables that affect their training needs： export involvement, characteristics of the product/market, characteristics of the company, exporting strategy, and human resources. Based on these variables, the writers identified clusters of firms characterized by similar needs and problems to be faced.

A Study on Improving the Financing Environment of Small and Micro Enterprises-Based on Taizhou Model

China’s small and micro enterprises have always had the typical characteristics of“five,six,seven,eight,nine,”which are important supports to expand employment and improve people’s livelihood.However,the current proportion of these enterprises in obtaining bank loans does not commensurate with the proportion of small,medium,and micro enterprises in the total economic aggregate.The financing dilemma of small and micro enterprises still exists.In consideration of the financing status of small and micro enterprises,this study analyzes the constraints of small and micro enterprises in financing,such as the difficulty in mortgage,difficulty in obtaining loans,and difficulty in guaranteeing.This study sorts out Taizhou’s practical experience and links its operation mechanism of“two platforms,one fund,and one index.”Finally,by learning from its successful experience,how to utilize the environment and the trend of big data will be further discussed,so as to form a scalable and sustainable financing method and path.This will provide a reference for improving the financing environment of small and micro enterprises.

Delivery Service Management System Using Google Maps for SMEs in Emerging Countries

This paper proposes a Delivery Service Management(DSM)system for Small and Medium Enterprises(SMEs)that own a delivery fleet of pickup trucks to manage Business-to-Business(B2B)delivery services.The proposed DSM system integrates four systems:Delivery Location Positioning(DLP),Delivery Route Planning(DRP),Arrival Time Prediction(ATP),and Communication and Data Sharing(CDS)systems.These systems are used to pinpoint the delivery locations of customers,plan the delivery route of each truck,predict arrival time(with an interval)at each delivery location,and communicate and share information among stakeholders,respectively.The DSM system deploys Google applications,a GPS tracking system,Google Map APIs,ATP algorithms(embedded in Excel Macros),Line,and Telegram as supporting tools.To improve the accuracy of the ATP system,three tech-niques are applied considering driver behaviors.The proposed DSM system has been implemented in a Thai SME.From the process perspective,the DSM system is a systematic procedure for end-to-end delivery services.It allows the interactions between planner-driver decisions and supporting tools.The supporting tools are simple,can be easily used with little training,and require low capital expenditure.The statistical analysis shows that the ATP algorithm with the three techniques provides high accuracy.Thus,the proposed DSM system is beneficial for practitioners to manage delivery services,especially for SMEs in emerging countries.

数字政府建设促进小微企业创业了吗?——来自浙江省中小企业公共服务平台的证据

数字政府建设是优化营商环境、激发市场活力的重要手段,在促进中小企业创业中发挥重要作用。政府数字化企业服务平台是应用最广的数字政府建设载体之一。本文以浙江省中小企业公共服务平台建成运营为准自然实验,结合浙江省小微企业注册数据,对数字政府建设的创业促进效应进行实证估计。结果发现,通过提供市场信息和匹配服务需求,浙江省中小企业公共服务平台建设降低了市场进入壁垒,促进了小微企业创业,且该创业促进效应在创业环境差的地区更显著。

征信服务平台奖惩机制下小微企业融资三方演化博弈及仿真分析

当前,我国小微企业融资主要以抵押贷款为主。在信用经济的背景下,如何发挥小微企业信用价值,进而以“信用”换贷款是解决小微企业融资难的关键。通过构建“小微企业—商业银行—征信服务平台”的三方演化博弈模型,探究征信服务平台能否改变小微企业融资形势,从而为激发民营经济更多活力提供政策支持。研究结果表明:征信服务平台通过建立合理的奖惩机制,满足对小微企业的奖惩之和大于贷款本金的条件,才能保证演化稳定市场环境下的小微企业获得高效融资。基于此,利用Matlab2022b进行仿真分析,提出相应的政策建议,具体包括:一是建设全国统一的征信服务平台;二是建立守信联合激励和失信联合惩戒长效机制;三是推出多种类、有特色的小额信用贷款产品。

共享制造平台生态系统数字化赋能小微企业的路径

本文采用多案例研究法分析工业互联网平台发展过程中的行为事件,探索共享制造平台生态系统数字化赋能小微企业的内容与路径。研究结果表明,共享制造平台聚集先进制造资源提供企业、小微制造企业和价值互补企业,构建共享制造平台生态系统,通过集聚先进制造资源,利用数字化手段赋能小微企业建立数字化基础设施,为小微企业提供低成本的先进制造资源共享服务、智能生产服务、数字化运营服务和供应链金融服务,赋能小微企业创建个性化定制生产模式、网络协同制造模式、制造业服务化延伸模式和智能化生产模式,有效降低小微企业获取先进制造资源的成本与运营成本,提高小微企业的生产效率和产品质量,促进平台生态系统内企业之间的协同创新,提高小微企业的数字制造能力和市场竞争力。

中小微企业领导韧性赋能团队创新的心源动力机制———基于愿景沟通与团队行为意向

基于社会信息处理理论,建立“韧性领导的社会信息处理过程-团队互动过程”分析框架,揭示韧性领导赋能团队创新的作用机制。对643个中小微企业的团队领导调查研究发现,领导韧性直接正向影响团队的综合创新绩效,并且相较于结果性创新(产品创新及市场创新),更可能影响潜在创新绩效(战略创新、行为创新、过程创新)。机制检验发现,团队行为意向在领导韧性和综合创新绩效之间发挥中介作用,愿景沟通则在领导韧性和团队行为意向之间具有中介作用。就组织环境而言,信任逆境和目标一致性逆境加强了领导韧性与愿景沟通的联系。上述结论揭示了领导韧性作用于团队创新的社会信息处理过程和情感激发过程,这一心源动力机制对促进中小微企业的创新发展具有重要意义。

图书馆支持中小微创业实践研究——以美国“图书馆创建商业”为例

美国图书馆协会开展“图书馆创建商业”主题活动,以服务和支持低收入者、少数族裔群体创业,进而提升图书馆支持中小微创业的能力。文章对成员图书馆开展的中小微创业支持主题实践活动进行案例研究,解析其理论体系的构建流程与进阶逻辑,探寻项目运行机制及其蕴含的图书馆专业精神与人文关怀。文章提出完善行业顶层设计,支持中小微创业;关注数字素养、技能及其教育的转向,助力数字化转型;资源整序,靶向目标群体;协同创新,嵌入区域创新生态体系。以期为我国图书馆支持中小微创业提供实践参考,为新时期图书馆转型发展提供路径选择。

广西中小微企业转型升级打造“专精特新”小巨人企业障碍分析

中小微企业是国民经济和社会发展的生力军,是扩大就业、改善民生、促进创新创业的重要力量。文章以广西中小微企业为样本,研究中小微企业转型升级打造“专精特新”小巨人企业的现状,探讨中小微企业转型升级打造“专精特新”小巨人企业的障碍,并提出相应的解构策略。

财务共享服务视域下中小企业业财融合的策略研究

在大数据时代,中小企业应抓住信息技术变革给财务变革带来的机遇,探索财务管理与企业各项经营管理活动的融合路径,加速财务转型,实现中小企业财务管理战略目标。文章首先界定财务共享、业财融合内涵,通过问卷访谈了解中小企业管理需求,剖析财务共享下中小企业业财融合发展中存在的问题并提出对策,旨在为中小企业实施业财融合提供思路。

基于随机演化博弈的工业互联网平台建设策略研究

工业互联网平台存在的高门槛及复杂的应用场景决定了工业互联网平台与消费互联网平台之间建设模式的巨大差异。当前龙头企业主导的工业互联网平台建设模式存在不足。提出“政府引导-平台提供者牵头-中小制造企业协作”的工业互联网平台建设模式,并构建政府、平台提供者、中小制造企业三方随机演化博弈模型,分析各方在建设工业互联网平台时的策略选择。研究发现:外界不确定因素只会对平台提供者和中小制造企业的决策策略造成影响,政府的决策结果不受干扰;政府决策不受初始支持意愿影响,都将选择支持建设工业互联网平台,而平台提供者以及中小制造企业的决策受彼此的意愿正向影响;平台提供者的决策对政府的政策支持更加敏感,中小制造企业决策对政府的资金支持和惩罚力度更为敏感;成本分配系数增大或减小对于中小制造企业和平台提供者具有相反的影响。

数字平台应用影响中小企业组织韧性的作用机制——基于双元学习的视角

为帮助管理者理解数字平台应用促进中小企业化危为机的作用机制,基于信息处理理论和双元学习视角,探究数字平台应用提升组织韧性的内在机制,引入双元学习中介变量和组织惯性调节变量构建理论模型,并利用对218家中小制造企业的问卷调查数据进行实证分析。结果表明,(1)数字平台应用能够提升中小企业组织韧性;(2)数字平台应用通过探索式学习和利用式学习影响中小企业组织韧性;(3)组织惯性会弱化双元学习对中小企业组织韧性的积极影响。因此,中小企业应加强对数字平台的应用,同时积极开展双元学习并减少对过往路径的依赖,以此来培育和提升组织韧性。

政企融资平台下中小农机制造商的融资决策与优化

基于政企融资平台的背景,以一个资金受限的中小农机制造商和经销商组成的两级供应链为研究对象,探究了中小农机制造商的融资决策和优化问题.通过建立供应链Stackelberg博弈模型,得出供应链成员在不同模式下的最优融资决策和最优值.结果表明:政企平台融资模式总是优于银行融资模式;银行融资模式下,产品成功率与利率和批发价格成反比,与订单数量成正比,且初始资金的变化不会影响均衡解;政企融资平台模式下,初始资金、产品成功率均不会影响均衡解;无论在何种融资模式下,提高产品成功率都会对整个供应链有益,并通过数值分析验证了结果的真实性.最后,探讨了政企平台融资模式的适用情境:初始资金和政府补贴较低,生产成本较高的中小农机制造商更倾向于选择政企平台进行融资.

基于云平台的中低速磁浮票务系统

票务系统是保证中低速磁浮线路正常运营的关键。传统城市轨道交通的票务系统通常采用五层结构,具有结构复杂,建设成本高等特点。针对中低速磁浮线网规模小的特点,提出一种基于云平台的中低速磁浮票务系统架构,将票务系统架构精简为3层结构。然后,基于微服务化思想对票务系统进行架构设计,并对各模块的功能进行详细设计,提高系统的可扩展性和可维护性。最后,以用户权限管理功能为例详细阐述微服务架构中主要模块的作用。

物流金融的价值实现和风险控制

物流金融在助企纾困方面具有巨大的潜力和价值。但与此同时,对业务风险予以有效的防控是实现各参与方共赢局面的必要前提。文章从物流金融的业务流程出发,梳理了物流金融中各参与方所面临的主要风险,如物流企业在业务中主要面临信用风险、内部控制风险和经营风险等,并提出了一系列的风险防控措施和建议,以期为顺利实现物流金融融资作用以及实现各方价值提供有力的理论依据。

基于Web Service的中小型企业信息平台设计

结合长三角区域中小企业信息化的实际,提出基于Web Service的适应分布、自治和数据变化的企业信息平台解决方案,达到企业信息系统的动态集成共享目标,阐述了该平台的系统架构和实现机制。该框架以企业信息系统及相关数据库为底层支撑,采用Web Service将信息系统交换数据接口和方法封装为标准服务,通过服务的发布与发现机制,实现企业信息资源的发现、传递和共享。最后结合企业实际,给出了以统一门户形式面向企业管理者以及面向客户、供应商实现登录的应用示例,验证了相关技术,可为企业信息化的实施提供借鉴。

基于Web Services技术的中小企业虚拟运营模式构建

针对我国中小企业生产规模小、核心竞争能力弱、资源整合手段缺乏等问题,利用Web Services技术完好的封装性、松散的耦合、使用协议的规范性、使用标准协议规范、高度可集成能力以及跨平台性和开放性等优点,提出了一种适合我国中小企业发展、以UDDI为设计核心的虚拟运营信息集成模型,并分析构建了包括捕捉市场机会、确定目标、成员伙伴选择、组织机构创建、运行维护和联盟解散等6个阶段的基于WebServices技术的虚拟运营企业模式。该虚拟运营模式消除了联盟企业因缺乏信任而导致的不稳定因素,克服了传统虚拟企业非优势能力闲置的问题,为中小企业实现资源整合提供了一种新的思路.