Sufferers’mental illnesses experience changes in communication,cognition,and behavior,exposing differences in social behavior and relationships.Many who suffer from mental health problems notice that the reduced comm...Sufferers’mental illnesses experience changes in communication,cognition,and behavior,exposing differences in social behavior and relationships.Many who suffer from mental health problems notice that the reduced communication ability leads to social inclusion and distrust of others.Online Mental Health Communities(OMHCs)facilitate a new means of communication between patients and physicians.Based on the trust source credibility framework,trust transitivity theory,social resources and physician-patient interactions,this study aims to evaluate the factors that influence patients’trust in OMHCs.We crawled the data from Haodf.com,the leading healthcare community platform in China,to study the factors that influence patients’trust using the ordinary least squares regression method.725 psychologists’records were collected on 19 November,2019,20 December,2019,and 20 May,2020.Compared with face-to-face physician appointments,Chief Physicians are more likely to gain patients’initial trust online.Further,psychologists’integrity,online reputation,and group size have significant positive impact on the initial trust of patients.Similarly,patients’online initial trust and efforts have significantly positive influences on their continuous trust online.To improve relationships between physicians and patients,physicians must strengthen their clinical abilities and be honest with patients.The findings of this study provide insights into the factors that influence patients’trust in OMHCs.展开更多
As the global demand for healthcare services continues to grow,improving the efficiency and effectiveness of the healthcare ecosystem has become a pressing concern.Information systems are transforming the healthcare d...As the global demand for healthcare services continues to grow,improving the efficiency and effectiveness of the healthcare ecosystem has become a pressing concern.Information systems are transforming the healthcare delivery process,shifting the focus of healthcare services from passive disease treatment to proactive health prevention and the healthcare management model from hospital-centric to patient-centric.This study focuses on reviewing research in IS journals on the topic of e-health and is dedicated to constructing a theoretical model of intelligent health to provide a research basis for future discussions in this field.In addition,as the innovation of intelligent healthcare services has led to changes in its elements(e.g.,an increase in the number of stakeholders),there is an urgent need to sort out and analyze the existing research.展开更多
基金supported by the National Natural Science Foundation of China(Grant Nos.:71971092 and 72001087).
文摘Sufferers’mental illnesses experience changes in communication,cognition,and behavior,exposing differences in social behavior and relationships.Many who suffer from mental health problems notice that the reduced communication ability leads to social inclusion and distrust of others.Online Mental Health Communities(OMHCs)facilitate a new means of communication between patients and physicians.Based on the trust source credibility framework,trust transitivity theory,social resources and physician-patient interactions,this study aims to evaluate the factors that influence patients’trust in OMHCs.We crawled the data from Haodf.com,the leading healthcare community platform in China,to study the factors that influence patients’trust using the ordinary least squares regression method.725 psychologists’records were collected on 19 November,2019,20 December,2019,and 20 May,2020.Compared with face-to-face physician appointments,Chief Physicians are more likely to gain patients’initial trust online.Further,psychologists’integrity,online reputation,and group size have significant positive impact on the initial trust of patients.Similarly,patients’online initial trust and efforts have significantly positive influences on their continuous trust online.To improve relationships between physicians and patients,physicians must strengthen their clinical abilities and be honest with patients.The findings of this study provide insights into the factors that influence patients’trust in OMHCs.
基金the National Natural Science Foundation of China(72125001,72293584,72071054,72201076,72201289).
文摘As the global demand for healthcare services continues to grow,improving the efficiency and effectiveness of the healthcare ecosystem has become a pressing concern.Information systems are transforming the healthcare delivery process,shifting the focus of healthcare services from passive disease treatment to proactive health prevention and the healthcare management model from hospital-centric to patient-centric.This study focuses on reviewing research in IS journals on the topic of e-health and is dedicated to constructing a theoretical model of intelligent health to provide a research basis for future discussions in this field.In addition,as the innovation of intelligent healthcare services has led to changes in its elements(e.g.,an increase in the number of stakeholders),there is an urgent need to sort out and analyze the existing research.
