Empirical Study on Customer Satisfaction Influencing Factors of Industry Application Products Based on Experiential Level Theory

The rapid development of industry application products has greatly influenced society. It has become essential for some telecommunication companies to focus on customer satisfaction with industrial products used by the government and enterprise customers. Following the review of a previous study of customer satisfaction and with the help of experiential level theory,this article attempts to establish a Satisfaction Factors Model for researching customer satisfaction with industry applications. We chose a product named "Mobile Monitor" and investigated the emotional satisfaction of 127 users and company leaders from different walks of life,and showed that 7 of the product's features affected the customers' overall emotional satisfaction. Lastly,this paper points out management implications of this application based on quantitative results. It presents a preliminary exploration program for customer satisfaction research in this specific field. The empirical research on a specific product based on experimental level theory may serve as a reference for other companies that desire to carry out similar surveys in future.

The process development and product application of Tisco DSS

DSS have high strength,high corrosion resistance and good welding properties.Comparing with the same corrosion resistance level austenitic stainless steel,DSS decrease largely Ni content and realize the thinning of thickness design to perfectly optimize properties and decrease costs.Now DSS have been widely used in many fields such as petroleum,chemical industry,paper production,shipbuilding,nuclear power, seawater desalting,vacuum salt production and architecture.Tisco have began the process development and product application research of DSS products from last century and gradually solved a lot of technical problems such as AOD nitrogen alloying control of various content DSS,high temperature deformation mechanism of thermal process,large deformation hot rolling process of coils,the effect of bad phase precipitated during hot treatment process on properties and high efficiency pickling of high Cr/Mo content DSS plates.The various alloy content DSS plates and wide cold rolling coils(3Re60,S32101,S32304, S31803,S32205,S32750 and SUS329J4L) were successfully developed and used in national important constructions,key industries and abroad projects.

CO-DEPOSITION OF Li(Ⅰ)WITH RE(Ⅲ)AND ITS APPLICATION IN THE PRODUCTION OF Al-Li-Cu-RE ALLOY BY MOLTEN SALT ELECTROLYSIS

The possibility of co-deposition of Li(Ⅰ)and RE(Ⅲ)has been estimated by both theoretical analysis and experimental study on the influences of temperature and concen- tration of chloride on the deposition potential.Both the electrochemical and electrolytic results clearly show that Li(Ⅰ)and RE(Ⅲ)can co-deposit on the Al-Cu electrode under selected conditions.

The Application Work on 2008 Product Development Contribution Award of China National Textile &Apparel Council has been Initiated

Currently, the application work on 2008 Product Development Contribution Award of China National Textile &Apparel Council, has been initiated, and this award is established

An evaluation of soil moisture from AMSR-E over source area of the Yellow River, China

In this study,in-situ soil moisture measurements are used to evaluate the accuracy of three AMSR-E soil moisture prod ucts from NASA(National Aeronautics and Space Administration),JAXA(Japanese Aerospace Exploration Agency)and VUA(Vrije University Amsterdam and NASA)over Maqu County,Source Area of the Yellow River(SAYR),China.Re sults show that the VUA soil moisture product performs the best among the three AMSR-E soil moisture products in the study area,with a minimum RMSE(root mean square error)of 0.08(0.10)m3/m3 and smallest absolute error of 0.07(0.08)m3/m3 at the grassland area with ascending(descending)data.Therefore,the VUA soil moisture product is used to describe the spatial variation of soil moisture during the 2010 growing season over SAYR.The VUA soil moisture product shows that soil moisture presents a declining trend from east south(0.42 m3/m3)to west north(0.23 m3/m3),with good agreement with a general precipitation distribution.The center of SAYR presents extreme wetness(0.60 m3/m3)dur ing the whole study period,especially in July,while the head of SAYR presents a high level soil moisture(0.23 m3/m3)in July,August and September.

Standards for Tunnel and Road LED Lighting Application Technologies

The paper summarizes the research on the development of standards for tunnels and roads LED lighiing application in Shanghai. analyzes the existing problems on LED road lamps and lighting design, introduces the experiments and testing results, and summarizes current problems of LED street lighting, proposing that LED lighting energy conservation should he ＂systematic energy saving＂ throughout the full life cycle based on the integration of products and applications.

Structural and Mechanistic Aspects of Mn-oxo and Co-based Compounds in Water Oxidation Catalysis and Potential Applications in Solar Fuel Production

To address the issues of energy crisis and global warming, novel renewable carbon-free or carbon-neutral energy sources must be identified and developed. A deeper understanding of photosynthesis is the key to provide a solid foundation to facilitate this transformation. To mimic the water oxidation of photosystem II oxygen evolving complex, Mn-oxo complexes and Co-phosphate catalytic material were discovered in solar energy storage. Building on these discoveries, recent advances in solar energy conversion showed a compelling working principle by combing the active Mn-oxo and Co-based catalysts in water splitting with semiconductor heteronanostructures for effective solar energy harnessing. In this review the appealing systems including Mn-oxo tetramer/Nafion, Mn-oxo dimer/TiO2, Mn-oxo oligomer/WO3, Co-Pi/Fe2O3, and Co-Pi/ZnO are summarized and discussed. These accomplishments offer a promising framework and have a profound impact in the field of solar fuel production.

Progress on the Key Technology Development in Application of Ensemble Prediction Products Associated with TIGGE

This project is supported by the 2007 R ＆ D Special Fund for Public Welfare by Ministry of Science and Technology and Ministry of Finance.Research tasks in this project are proposed based on the implementation plan of the＂THORPEX（The Observing System Research and Predictability Experiment） Interactive Grand Global Ensemble（TIGGE）＂,a sub-project of the THORPEX international program.

Correlation study between pre-operative platelet aggregation rate and peri-operative blood product application in patients with off-pump coronary artery bypass grafting

Objective To explore the impact of pre-operative platelet aggregation rate(PAR)on off-pump coronary artery bypass grafting(OPCABG),meanwhile to study the relationship between platelet function and blood product application during peri-operative period in relevant patients.Methods A total of 172 patients receiving OPCABG in our hospita from 2014-01 to 2015-09 were en-

A research into the application of the production capacity of passenger and light commercial vehicles in China

1. An overall judgment on the situation 2006 saw the rapid growth of passenger vehicles, with the production capacity putting into use rose from less than 70 percent to around 80 percent. That with light commercial vehicles was similar too. The situation in 2005 and 2006 showed that there are no evidential overdone production capacity.

FY-1 METEOROLOGICAL SATELLITE DATA RECEIVING, PROCESSING AND APPLICATION

This paper summarizes the characteristics of Fengyun satellite and the properties of the data transmission, and also gives a brief introduction to the data acquisition and processing system. At last, it describes the products derived from satellite data produced by this system and their applications in particular.

STEP AP 242 Managed Model-based 3D Engineering:An Application Towards the Automation of Fixture Planning

Fixture design and planning is one of the most important manufacturing activities, playing a pivotal role in deciding the lead time for product development. Fixture design, which affects the part-quality in terms of geometric accuracy and surface finish, can be enhanced by using the product manufacturing information(PMI) stored in the neutral standard for the exchange of product model data(STEP) file, thereby integrating design and manufacturing. The present paper proposes a unique fixture design approach, to extract the geometry information from STEP application protocol(AP) 242 files of computer aided design(CAD) models, for providing automatic suggestions of locator positions and clamping surfaces. Automatic feature extraction software "FiXplan", developed using the programming language C#, is used to extract the part feature, dimension and geometry information. The information from the STEP AP 242 file is deduced using geometric reasoning techniques, which in turn is utilized for fixture planning. The developed software is observed to be adept in identifying the primary, secondary, and tertiary locating faces and locator position configurations of prismatic components. Structural analysis of the prismatic part under different locator positions was performed using commercial finite element method software, ABAQUS, and the optimized locator position was identified on the basis of minimum deformation of the workpiece.The area-ratio(base locator enclosed area(%)/work piece base area(%)) for the ideal locator configuration was observed as 33%. Experiments were conducted on a prismatic workpiece using a specially designed fixture, for different locator configurations. The surface roughness and waviness of the machined surfaces were analysed using an Alicona non-contact optical profilometer. The best surface characteristics were obtained for the surface machined under the ideal locator positions having an area-ratio of 33%, thus validating the predicted numerical results. The efficiency, capability and applicability of the developed software is demonstrated for the finishing operation of a sensor cover – a typical prismatic component having applications in the naval industry, under different locator configurations.The best results were obtained under the proposed ideal locator configuration of area-ratio 33%.