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Effect analysis of applying high-quality service model to surgical nursing
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作者 Li Chen Qiu-Mei Tu +4 位作者 Zhao-Di Guo Xiao-Wei Zhu Wei Wang Hui-Fang Xie Yuan Ye 《World Journal of Clinical Cases》 SCIE 2024年第19期3744-3751,共8页
BACKGROUND Surgical care of the hand plays a crucial role in the medical field,as problems with the hand can profoundly affect a patient's quality of life and function.In order to meet the needs of patients,improv... BACKGROUND Surgical care of the hand plays a crucial role in the medical field,as problems with the hand can profoundly affect a patient's quality of life and function.In order to meet the needs of patients,improve patient satisfaction and improve treatment outcomes,high-quality service models have been introduced in the field of nursing.AIM To explore the effect analysis of applying high-quality service model to surgical nursing.METHODS We conducted a retrospective study of patients who underwent hand surgery at our hospital between 2019 and 2022,using a quality service model that included improved patient education,pain management,care team collaboration,and effective communication.Another group of patients received traditional care as a control group.We compared postoperative recovery,satisfaction,complication rate,and length of hospital stay between the two groups.Inferential statistics were used to compare the difference between the two groups by independent sample t test,Chi-square test and other methods to evaluate the effect of intervention measures.RESULTS Postoperative recovery time decreased from 17.8±2.3 d to 14.5±2.1 d,pain score decreased from 4.7±1.9 to 3.2±1.4,and hand function score increased from 78.4±7.1 to 88.5±6.2.In terms of patient satisfaction,the quality service model group scored 87.3±5.6 points,which was significantly higher than that of the traditional care group(74.6±6.3 points).At the same time,patients'understanding of medical information also improved from 6.9±1.4 to 8.6±1.2.In terms of postoperative complications,the application of the quality service model reduced the incidence of postoperative complications from 26%to 10%,the incidence of infection from 12%to 5%,and the incidence of bleeding from 10%to 3%.The reduction in these data indicates that the quality service model plays a positive role in reducing the risk of complications.In addition,the average hospital stay of patients in the quality service model group was shortened from 6.8±1.5 d to 5.2±1.3 d,and the hospitalization cost was also reduced from 2800±600 yuan to 2500±500 yuan.CONCLUSION Applying a quality service model to hand surgery care can significantly improve patient clinical outcomes,including faster recovery,less pain,greater satisfaction,and reduced complication rates. 展开更多
关键词 Hand surgery nursing quality service model Clinical outcomes Patient satisfaction COLLABORATION Pain management
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A multidimensional and hierarchical model of library mobile service quality 被引量:5
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作者 Yang ZHAO Guo CHEN 《Chinese Journal of Library and Information Science》 2013年第3期59-74,共16页
Purpose:Based on the understanding of the characteristics of mobile services(m-services)provided by libraries,we attempt to develop a multidimensional and hierarchical model and a specifically designed measurement sca... Purpose:Based on the understanding of the characteristics of mobile services(m-services)provided by libraries,we attempt to develop a multidimensional and hierarchical model and a specifically designed measurement scale for the assessment of libraries' m-service quality.Design/methodology/approach:The research has been conducted sequentially in two stages.At the first stage,a multidimensional and hierarchical model of library m-service quality and a measurement scale are developed through literature review and focus group interviews.At the second stage the model is tested using partial disaggregation technique for an analysis of the data collected from over 400 library users in 3 Chinese universities.Findings:The proposed model is shown to fit the data well.The empirical analysis provides strong support for the model,which includes 4 dimensions(service environment,service interaction,information control and service effect) and 12 corresponding sub-dimensions.Research limitations:The sample size needs to be enlarged and the user types need to be expanded to make the sample more representative.Practical implications:The study provides a conceptual framework and measurement tool that can help library managers understand the users' needs in the context of mobile network environment,and boost their libraries' competitiveness by carrying out better services to meet the user demands.Originality/value:The proposed model and measurement scale specifically designed for the assessment of libraries' m-service quality fully reflect the hierarchical structure of libraries' m-service quality.In addition,by using partial disaggregation technique for model testing,we believe our research can serve as a practical reference to those engaged in the development and examination of a multidimensional and hierarchical model. 展开更多
关键词 Library mobile service(m-service) Mobile service quality Multidimensional and hierarchical method service quality evaluation model
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An analysis of large-scale wireless sensor networks with energy-saving problem
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作者 Lina Yuan Jing Gong 《International Journal of Technology Management》 2014年第8期109-111,共3页
Energy saving is the nature of the optimal balance between the optimization of performance and energy consumption.Due to the node' s mobility of large-scale wireless sensor networks and the depletion of electrical en... Energy saving is the nature of the optimal balance between the optimization of performance and energy consumption.Due to the node' s mobility of large-scale wireless sensor networks and the depletion of electrical energy causing the failure of communication path and network segmentation mong nodes,and because energy consumption of nodes is mainly its communication, to design the routing with energy saving, low latency, extensibility and improving the fault-tolerance is particularly important.Based on the large-scale wireless sensor networks,mainly through introducing the methods of nonlinear modeling,this paper analyzes the fine-grained mapping between the system of energy consumption and software, builds and optimizes the software model of energy consumption and energy consumption-balance model of service quality, and commits to form an effective energy saving to lay a foundation for construction of low energy consumption of wireless sensor network. Research achievement has significant theoretical and application value in public safety, disaster prevention, ecological and environmental protection, urban management, smart home, intelligent transportation, medical and health care, industrial monitoring, green agriculture and other fields. 展开更多
关键词 wireless sensor networks(WSNs) energy saving balance model of service quality.
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