A shared understanding across the training and professional fields highlights the importance of being educated about transversal talents,often known as soft skills.A shared understanding across the training and profes...A shared understanding across the training and professional fields highlights the importance of being educated about transversal talents,often known as soft skills.A shared understanding across the training and professional fields highlights the importance of being educated about transversal talents,often known as soft skills.Soft talents are thought to impact work success.Rethinking educational policy-investing in skills and instilling soft skills into the lives of future generations aim to enhance their knowledge,understanding,values,and skills,which are the foundations of education for long-term development and socioeconomic benefits.First,this paper provided background concepts before analyzing the requirement for soft skills in the modern-day in terms of personality and professionalism.Second,it clarifies the significance and purpose of teaching and acquiring soft skills in today’s world.Third,it linked a complete description of the limitations that scholars undergo and strategies to fit with the structures created to establish and enhance soft skills in higher education globally.Further,it provides the current and future status of the global economic rise in soft skills.Recommendations for future research were also provided.展开更多
The advent of information communication technology in the information environment has brought dramatic changes in the way information is being handled and managed today. This wind of change engineered by ICT has also ...The advent of information communication technology in the information environment has brought dramatic changes in the way information is being handled and managed today. This wind of change engineered by ICT has also changed the information seeking behavior of users making them to place more demands on libraries. There is a need for libraries to strive to be effective in their services to customers in order to remain relevant in the information age. The paper considered the deployment of soft skills expressed in terms of staff appearance, approachability, effective communication, positive attitude, ability to cope in difficult situation, and so on, for more effective customer services in the 21st century library. The paper concluded that, effective customer service in libraries is imperative in the 21st century library as it will make library users feel important, improves learning, increases patronage, and promotes library and university image. The outcome of this paper will help the management of libraries irrespective of the type to be more effective in the services they render to their clients. This will ultimately increase patronage and clients retention.展开更多
文摘A shared understanding across the training and professional fields highlights the importance of being educated about transversal talents,often known as soft skills.A shared understanding across the training and professional fields highlights the importance of being educated about transversal talents,often known as soft skills.Soft talents are thought to impact work success.Rethinking educational policy-investing in skills and instilling soft skills into the lives of future generations aim to enhance their knowledge,understanding,values,and skills,which are the foundations of education for long-term development and socioeconomic benefits.First,this paper provided background concepts before analyzing the requirement for soft skills in the modern-day in terms of personality and professionalism.Second,it clarifies the significance and purpose of teaching and acquiring soft skills in today’s world.Third,it linked a complete description of the limitations that scholars undergo and strategies to fit with the structures created to establish and enhance soft skills in higher education globally.Further,it provides the current and future status of the global economic rise in soft skills.Recommendations for future research were also provided.
文摘The advent of information communication technology in the information environment has brought dramatic changes in the way information is being handled and managed today. This wind of change engineered by ICT has also changed the information seeking behavior of users making them to place more demands on libraries. There is a need for libraries to strive to be effective in their services to customers in order to remain relevant in the information age. The paper considered the deployment of soft skills expressed in terms of staff appearance, approachability, effective communication, positive attitude, ability to cope in difficult situation, and so on, for more effective customer services in the 21st century library. The paper concluded that, effective customer service in libraries is imperative in the 21st century library as it will make library users feel important, improves learning, increases patronage, and promotes library and university image. The outcome of this paper will help the management of libraries irrespective of the type to be more effective in the services they render to their clients. This will ultimately increase patronage and clients retention.
