In this paper, we suggest the creation of passenger service standards for urban rail transit. We put forward standards suited for China's actual conditions, aimed at meeting an international level of service based...In this paper, we suggest the creation of passenger service standards for urban rail transit. We put forward standards suited for China's actual conditions, aimed at meeting an international level of service based on customer-oriented principles.展开更多
文摘In this paper, we suggest the creation of passenger service standards for urban rail transit. We put forward standards suited for China's actual conditions, aimed at meeting an international level of service based on customer-oriented principles.