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Effects of Service Standards Communication and Servant Leadership on Strategic Competence and Customer Orientation
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作者 Deniz Maden, Aylin Goztas Fusun Topsumer 《Chinese Business Review》 2014年第11期659-667,共9页
Service standards communication and servant leadership are both important mechanisms to improve an organization's service process. Therefore, they are likely to affect strategic competence and customer orientation sk... Service standards communication and servant leadership are both important mechanisms to improve an organization's service process. Therefore, they are likely to affect strategic competence and customer orientation skills of organizations. In this research, customer orientation and strategic competence are undertaken in relation with servant leadership and service standards communication, using a sample of 106 Turkish firms' executive assistants. The results prove that service standards communication and servant leadership have a strong positive relationship with both strategic competence and customer orientation. 展开更多
关键词 service standards communication servant leadership strategic competence customer orientation
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Communicative Competence and Strategic Competence
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作者 Zhanguo Zheng 《Sino-US English Teaching》 2004年第10期70-75,共6页
Communicative Competence (CC) has long been paid attention to by linguists and language teaching scholars in the past four decades. Strategic Competence (SC) as one of the important components of CC, also draws gr... Communicative Competence (CC) has long been paid attention to by linguists and language teaching scholars in the past four decades. Strategic Competence (SC) as one of the important components of CC, also draws great attention. But as to what the relationship between CC and SC is and whether they are teachable and how to teach, different linguists and researchers have various conclusions. This paper is to have a general comparison on the relationship between CC and SC and also focuses on how to be practical in the teaching of the two competences. 展开更多
关键词 communicative competence strategic competence teachability
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Utilizing Communication Strategies to Develop Learner Autonomy
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作者 傅军 《海外英语》 2017年第19期225-226,共2页
This paper investigates the effects of communication strategy instruction on the promotion of learner autonomy and introduces the two stages of CS instruction. Autonomous learners are characterized by their knowledge ... This paper investigates the effects of communication strategy instruction on the promotion of learner autonomy and introduces the two stages of CS instruction. Autonomous learners are characterized by their knowledge of strategies and the efficient control over their use. Then it is reasonable to speculate that the inclusion of CS instruction in foreign language classroom would help learners become more autonomous because the efficient and controlled use of CS should be an integral part of the strategic behavior that characterizes autonomous learners. 展开更多
关键词 learner autonomy communication strategy strategy instruction communicative competence strategic competence
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ON THE DEVELOPMENT OF STRATEGIC COMPETENCE IN TEACHING ENGLISH IN CHINA
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作者 Gao Guizhen Dalian University of Technology 《Chinese Journal of Applied Linguistics》 1994年第0期122-126,共5页
Introduction Nowadays, the communicative approach has become a common trend in ELT in China, and the term ’communicative competence’ is often heard when English teachers talk about how to improve their students’ ab... Introduction Nowadays, the communicative approach has become a common trend in ELT in China, and the term ’communicative competence’ is often heard when English teachers talk about how to improve their students’ ability to use English communicatively. Most teachers no longer use traditional methods of teaching English, particularly to teach speaking, which used to be restricted to sentence-patterning with given vocabulary for substitution drills. They now use all kinds of methods to teach speaking, such as group discussions, news/events reports, story-telling, arguing, expressing opinions, etc.. All these activities are meant to develop students’ ability to use English communicatively. To manipulate these activities well, and get students actively involved in the activities, one important factor in developing communicative competence should be emphasised: strategic competence. 展开更多
关键词 ON THE DEVELOPMENT OF strategic COMPETENCE IN TEACHING ENGLISH IN CHINA
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Study on Vocational College Students’ Communicative Competence of Intercultural Communication
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作者 Dan Ren Dan Xian 《国际计算机前沿大会会议论文集》 2021年第2期443-455,共13页
Under the background of development of Hainan Free Trade Zone(port)to meet its demand of English language talents with good intercultural communication competence,an empirical study is conducted to evaluate vocational... Under the background of development of Hainan Free Trade Zone(port)to meet its demand of English language talents with good intercultural communication competence,an empirical study is conducted to evaluate vocational college students’communicative competence of intercultural communication.The results indicate that among the five factors of communicative competence of intercultural communication,students’listening competence is the highest,followed successively by oral competence,strategic competence,sociolinguistic competence,discourse competence.The analytical results show that each factor among the five factors are positively correlated with the other four factors.Moreover,students’scores in college English Test(Grade A)have a positive correlation with their oral English competence,discourse competence and sociolinguistic competence,respectively. 展开更多
关键词 Communicative competence of intercultural communication Listening competence Oral competence strategic competence Sociolinguistic competence Discourse competence Empirical study
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