In view of the present situation of measuring a green residence just by energy saving and environmental protection,we propose that we should build the rural residence more from the farmer's view and set up an eval...In view of the present situation of measuring a green residence just by energy saving and environmental protection,we propose that we should build the rural residence more from the farmer's view and set up an evaluation system based on farmers satisfaction.A total of 16 factors affecting the farmers' satisfaction degree of green energy saving rebuilding of rural residence are selected.Questionnaire survey on 110 peasant households is carried out under different situations in Guanzhong region in Shaanxi Province,so as to obtain the importance score of evaluation index.During constructing the evaluation system for farmers' satisfaction degree,Factor Analysis Method is used to classify the related influencing factors.Subjective analysis of Analytic Hierarchy Process and the objective analysis of Factor Analysis Method are combined together to determine the weights of factors at different grades.Then,the final evaluation model is obtained,which provides guidance for the further green energy saving rebuilding of rural residence in China.展开更多
In China, the tourism industry is regarded as one means of fostering local economic development. This paper tries to examine inbound tourism development in China in the last decade and analyze inbound tourism's sa...In China, the tourism industry is regarded as one means of fostering local economic development. This paper tries to examine inbound tourism development in China in the last decade and analyze inbound tourism's satisfaction of their travel experience with tourist attractions, facilities, services and price by an empirical study based on the investigation of Lanzhou, Wuhan, Guangzhou, Shanghai and Beijing. This paper discusses the demographic characteristics of visitors from Hong Kong, Macao and Taiwan, US, Korea and Japan by surveying a sample of 528 visitors in fi ve different cities. The survey showed that four provinces/autonomous region in western China ranked the top 10 popular destinations. Chinese natural landscape, culture and food were highly regarded by the tourists. At the same time, tourists expressed less satisfaction with tourist language convenience, tourist facility and nightlife in China. It was also found that only 7.4% of the tourists thought travel in China was far more than what they had paid, that 6.5% regarded they got what they paid for, and that 34.9% thought the travel cost was reasonable. Most tourists were satisfi ed with their travel experience in China; many of them would like to return to China and would like to recommend China. For the sustainable development of tourism, Chinese tourism authorities should strengthen the construction, propaganda and management of scenic spots, improve tourist facility and tourist education, especially language convenience, and strengthen the supervision of tickets, souvenir and hotel price.展开更多
With the acceleration of urbanization, urban parks have also developed as an important part of the urbanization. Urban parks are not only important green space for beautifying the urban environment, but become the spa...With the acceleration of urbanization, urban parks have also developed as an important part of the urbanization. Urban parks are not only important green space for beautifying the urban environment, but become the space for urban residents to stroll about, playing an important role in improving people's quality of life. In order to improve the service efficiency of urban parks, the urban parks were studied from the perspective of the satisfaction of tourists. In this paper, Memorial Archway Park in Zhaoqing was selected for research, factors influencing tourist satisfaction with urban parks were evaluated from six aspects, namely landscape quality, infrastructure, recreation facilities, recreational environment, service level, and accessibility, the problems that caused the tourists to be dissatisfied with the urban park were summarized, and corresponding countermeasures were proposed.展开更多
A cognitive radio(CR) network with energy harvesting(EH) is considered to improve both spectrum efficiency and energy efficiency. A hidden Markov model(HMM) is used to characterize the imperfect spectrum sensing...A cognitive radio(CR) network with energy harvesting(EH) is considered to improve both spectrum efficiency and energy efficiency. A hidden Markov model(HMM) is used to characterize the imperfect spectrum sensing process. In order to maximize the whole satisfaction degree(WSD) of the cognitive radio network, a tradeoff between the average throughput of the secondary user(SU) and the interference to the primary user(PU) is analyzed. We formulate the satisfaction degree optimization problem as a mixed integer nonlinear programming(MINLP) problem. The satisfaction degree optimization problem is solved by using differential evolution(DE) algorithm. The proposed optimization problem allows the network to adaptively achieve the optimal solution based on its required quality of service(Qos). Numerical results are given to verify our analysis.展开更多
The tourism climate comfort degree can directly affect the trip of tourists,and can determine the length of the tourist season and the development of the tourist projects.In order to explore the relationship between t...The tourism climate comfort degree can directly affect the trip of tourists,and can determine the length of the tourist season and the development of the tourist projects.In order to explore the relationship between the climate comfort degree and the annual variation of tourist flow combined with 1981-2010 climate related data,this paper analyzes the comfort degree of tourism climate in Tai’an,the annual change divide tourist season into high season,shoulder season and off-season.With regression analysis,the correlation between tourism climate comfort degree and annual variation of passenger flow is analyzed.The final result is as follows:As for Tai’an,in May and September the rank of humiditytemperature index(THI)is A,with the most pleasant climate,the most suitable for tourism activities.In April,August and October the rank of THI is B or b,represented as suitable climate,suitable for tourism activities.In June and July,the climate is hot,with a low tourism suitability grade,In February,March and November,the climate is cold,with a poor tourism suitability grade.In January and December the climate is frigid,not suitable for tourism activities.The final conclusion is below:the tourist traffic variation within the year is mainly affected by climate comfort effect.The elastic coefficient is 0.927%.In addition,the tourist traffic variation within the year is also affected by the summer vacation,the Golden Week and the impact of preferential policies.All the above provide a scientific basis for the prediction of Tai’an’s tourist flow in a year,the development of tourism and tourist scenic management.展开更多
Customer satisfaction and customer loyalty are considered as a confirmation of remarkable service provision towards the customers.The formation of both constructs is viewed as a vital element which leads to the reinfo...Customer satisfaction and customer loyalty are considered as a confirmation of remarkable service provision towards the customers.The formation of both constructs is viewed as a vital element which leads to the reinforcement of competitive advantage for the hotels.Various academic viewpoints are available concerning the constructs of customer satisfaction and loyalty;nevertheless,most of them indicate an opposition towards their correlation.The aim of this research was to investigate the factors that reinforce the satisfaction and loyalty levels of resort tourists and identify whether or not the two constructs are interrelated.A quantitative research methodology was applied,with the use of close-ended paper questionnaires,which were administered to international tourists staying in resort hotels in the Municipality of Hersonissos,one of the most popular tourist destinations in northern Crete.Findings confirmed a positive correlation between customer satisfaction and customer loyalty.Data also showed that food and beverage quality,location and price are considered as the most significant factors that enhance satisfaction levels,whereas emotional experiences,loyalty programs,customer service quality,and customer satisfaction were identified to have a significant impact on the formation of customer loyalty.展开更多
Greenway construction is one of the important measures for Chengdu to build a “beautiful and livable park city”, and is also a framework system for building a park city. According to the construction demand of the p...Greenway construction is one of the important measures for Chengdu to build a “beautiful and livable park city”, and is also a framework system for building a park city. According to the construction demand of the park city, a Tianfu greenway system with the theme of “one axis, two mountains, three rings and seven belts” will be formed throughout Chengdu. Jinjiang 198 Greenway is the first large-scale greenway in the main urban area of Chengdu. In view of the use of Jinjiang 198 Greenway in Chengdu, its use characteristics and user satisfaction degree are studied. The general situation of people's use of greenway is obtained from the characteristics of users themselves and its use conditions. According to the statistics of user satisfaction degree through field survey and questionnaire survey, it is known that the overall satisfaction degree of users on the greenway is good. Through factor analysis, the main factors affecting user satisfaction degree are obtained, which are in turn supporting facilities, service facilities, activity sites,green environment and accessibility. Finally, based on the above analysis and summary, suggestions and opinions are put forward for the future construction and development of Tianfu greenway system.展开更多
This paper compares the satisfaction of users of residential buildings produced by two construction processes considered as industrialized:“prefabricated masonry panels”and“reinforced concrete walls molded on site...This paper compares the satisfaction of users of residential buildings produced by two construction processes considered as industrialized:“prefabricated masonry panels”and“reinforced concrete walls molded on site”and compared with“conventional process”(structural masonry of concrete blocks).The premise of the study was to diagnose the level of acceptance of the buildings considered industrialized by the Brazilian population,aiming to assess whether the preference for the systems considered“conventional”and the rejection of the“industrialized”is decreasing in Brazil.This article concerns the results obtained in the second phase of the research,which was carried out after five years of the first phase.So,if the buildings were considered new in the first phase,this second research was carried out after the depreciation due to the action of time.To quantify the“degree of satisfaction”the same checklist of the first survey was applied,in the same neighborhood and the sum attributed to each answer made by residents was applied and,as a result,it was possible to ascertain the oscillations in it and to confirm the satisfactory acceptance of industrialized construction systems and a tendency to reduce rejection by the population in relation to the innovative construction systems.展开更多
Background:To study the application of management tools such as Plan-Do-Check-Action(PDCA)cycle and fishbone diagram in optimizing surgical procedures to improve the satisfaction of doctor-nurse-patient.Methods:The fu...Background:To study the application of management tools such as Plan-Do-Check-Action(PDCA)cycle and fishbone diagram in optimizing surgical procedures to improve the satisfaction of doctor-nurse-patient.Methods:The fundus surgery nursing team of our hospital began to implement the PDCA cycle management mode to optimize the surgical procedure from July 2017,set up a project activity improvement team,unified the surgical labeling processing plan,and made the fundus surgery procedure,and established the preoperative health education for surgical patients,and standardized the training content of post-rotating doctors and interns.Results:The satisfaction degree to surgical procedure after implementation of doctors and nurses was higher than that before implementation.Conclusions:Using PDCA cycle and fishbone diagram analysis tools to manage the surgical procedure optimization can better integrate doctor-nurse medical care,improve the efficiency and accuracy of the surgical procedure delivery and operation,and optimize the satisfaction of the three parties of doctor-nurse-patient.展开更多
This paper presents a novel evaluation model of the customer satisfaction degree (CSD) in logistics based on support vector machine (SVM). Firstly, the relation between the suppliers and the customers is analyzed. Sec...This paper presents a novel evaluation model of the customer satisfaction degree (CSD) in logistics based on support vector machine (SVM). Firstly, the relation between the suppliers and the customers is analyzed. Secondly, the evaluation index system and fuzzy quantitative methods are provided. Thirdly, the CSD evaluation system including eight indexes and three ranks based on one-against-one mode of SVM is built. Last simulation experiment is presented to illustrate the theoretical results.展开更多
基金Supported by the Key Scientific and Technological Innovation Special Project of Shaanxi"13115"(2009ZDKG-66)the Shaanxi Provincial Project of Special Foundation of Key Disciplines
文摘In view of the present situation of measuring a green residence just by energy saving and environmental protection,we propose that we should build the rural residence more from the farmer's view and set up an evaluation system based on farmers satisfaction.A total of 16 factors affecting the farmers' satisfaction degree of green energy saving rebuilding of rural residence are selected.Questionnaire survey on 110 peasant households is carried out under different situations in Guanzhong region in Shaanxi Province,so as to obtain the importance score of evaluation index.During constructing the evaluation system for farmers' satisfaction degree,Factor Analysis Method is used to classify the related influencing factors.Subjective analysis of Analytic Hierarchy Process and the objective analysis of Factor Analysis Method are combined together to determine the weights of factors at different grades.Then,the final evaluation model is obtained,which provides guidance for the further green energy saving rebuilding of rural residence in China.
文摘In China, the tourism industry is regarded as one means of fostering local economic development. This paper tries to examine inbound tourism development in China in the last decade and analyze inbound tourism's satisfaction of their travel experience with tourist attractions, facilities, services and price by an empirical study based on the investigation of Lanzhou, Wuhan, Guangzhou, Shanghai and Beijing. This paper discusses the demographic characteristics of visitors from Hong Kong, Macao and Taiwan, US, Korea and Japan by surveying a sample of 528 visitors in fi ve different cities. The survey showed that four provinces/autonomous region in western China ranked the top 10 popular destinations. Chinese natural landscape, culture and food were highly regarded by the tourists. At the same time, tourists expressed less satisfaction with tourist language convenience, tourist facility and nightlife in China. It was also found that only 7.4% of the tourists thought travel in China was far more than what they had paid, that 6.5% regarded they got what they paid for, and that 34.9% thought the travel cost was reasonable. Most tourists were satisfi ed with their travel experience in China; many of them would like to return to China and would like to recommend China. For the sustainable development of tourism, Chinese tourism authorities should strengthen the construction, propaganda and management of scenic spots, improve tourist facility and tourist education, especially language convenience, and strengthen the supervision of tickets, souvenir and hotel price.
基金Sponsored by Young Innovative Talents Project of the Department of Education of Guangdong Province(2017KQNCX218)Zhaoqing Social Science Fund Project(18ZC-04)
文摘With the acceleration of urbanization, urban parks have also developed as an important part of the urbanization. Urban parks are not only important green space for beautifying the urban environment, but become the space for urban residents to stroll about, playing an important role in improving people's quality of life. In order to improve the service efficiency of urban parks, the urban parks were studied from the perspective of the satisfaction of tourists. In this paper, Memorial Archway Park in Zhaoqing was selected for research, factors influencing tourist satisfaction with urban parks were evaluated from six aspects, namely landscape quality, infrastructure, recreation facilities, recreational environment, service level, and accessibility, the problems that caused the tourists to be dissatisfied with the urban park were summarized, and corresponding countermeasures were proposed.
基金Project supported by the National Natural Science Foundation of China(Grant No.61301179)the Doctorial Programs Foundation of the Ministry of Education of China(Grant No.20110203110011)the 111 Project(Grant No.B08038)
文摘A cognitive radio(CR) network with energy harvesting(EH) is considered to improve both spectrum efficiency and energy efficiency. A hidden Markov model(HMM) is used to characterize the imperfect spectrum sensing process. In order to maximize the whole satisfaction degree(WSD) of the cognitive radio network, a tradeoff between the average throughput of the secondary user(SU) and the interference to the primary user(PU) is analyzed. We formulate the satisfaction degree optimization problem as a mixed integer nonlinear programming(MINLP) problem. The satisfaction degree optimization problem is solved by using differential evolution(DE) algorithm. The proposed optimization problem allows the network to adaptively achieve the optimal solution based on its required quality of service(Qos). Numerical results are given to verify our analysis.
文摘The tourism climate comfort degree can directly affect the trip of tourists,and can determine the length of the tourist season and the development of the tourist projects.In order to explore the relationship between the climate comfort degree and the annual variation of tourist flow combined with 1981-2010 climate related data,this paper analyzes the comfort degree of tourism climate in Tai’an,the annual change divide tourist season into high season,shoulder season and off-season.With regression analysis,the correlation between tourism climate comfort degree and annual variation of passenger flow is analyzed.The final result is as follows:As for Tai’an,in May and September the rank of humiditytemperature index(THI)is A,with the most pleasant climate,the most suitable for tourism activities.In April,August and October the rank of THI is B or b,represented as suitable climate,suitable for tourism activities.In June and July,the climate is hot,with a low tourism suitability grade,In February,March and November,the climate is cold,with a poor tourism suitability grade.In January and December the climate is frigid,not suitable for tourism activities.The final conclusion is below:the tourist traffic variation within the year is mainly affected by climate comfort effect.The elastic coefficient is 0.927%.In addition,the tourist traffic variation within the year is also affected by the summer vacation,the Golden Week and the impact of preferential policies.All the above provide a scientific basis for the prediction of Tai’an’s tourist flow in a year,the development of tourism and tourist scenic management.
文摘Customer satisfaction and customer loyalty are considered as a confirmation of remarkable service provision towards the customers.The formation of both constructs is viewed as a vital element which leads to the reinforcement of competitive advantage for the hotels.Various academic viewpoints are available concerning the constructs of customer satisfaction and loyalty;nevertheless,most of them indicate an opposition towards their correlation.The aim of this research was to investigate the factors that reinforce the satisfaction and loyalty levels of resort tourists and identify whether or not the two constructs are interrelated.A quantitative research methodology was applied,with the use of close-ended paper questionnaires,which were administered to international tourists staying in resort hotels in the Municipality of Hersonissos,one of the most popular tourist destinations in northern Crete.Findings confirmed a positive correlation between customer satisfaction and customer loyalty.Data also showed that food and beverage quality,location and price are considered as the most significant factors that enhance satisfaction levels,whereas emotional experiences,loyalty programs,customer service quality,and customer satisfaction were identified to have a significant impact on the formation of customer loyalty.
文摘Greenway construction is one of the important measures for Chengdu to build a “beautiful and livable park city”, and is also a framework system for building a park city. According to the construction demand of the park city, a Tianfu greenway system with the theme of “one axis, two mountains, three rings and seven belts” will be formed throughout Chengdu. Jinjiang 198 Greenway is the first large-scale greenway in the main urban area of Chengdu. In view of the use of Jinjiang 198 Greenway in Chengdu, its use characteristics and user satisfaction degree are studied. The general situation of people's use of greenway is obtained from the characteristics of users themselves and its use conditions. According to the statistics of user satisfaction degree through field survey and questionnaire survey, it is known that the overall satisfaction degree of users on the greenway is good. Through factor analysis, the main factors affecting user satisfaction degree are obtained, which are in turn supporting facilities, service facilities, activity sites,green environment and accessibility. Finally, based on the above analysis and summary, suggestions and opinions are put forward for the future construction and development of Tianfu greenway system.
文摘This paper compares the satisfaction of users of residential buildings produced by two construction processes considered as industrialized:“prefabricated masonry panels”and“reinforced concrete walls molded on site”and compared with“conventional process”(structural masonry of concrete blocks).The premise of the study was to diagnose the level of acceptance of the buildings considered industrialized by the Brazilian population,aiming to assess whether the preference for the systems considered“conventional”and the rejection of the“industrialized”is decreasing in Brazil.This article concerns the results obtained in the second phase of the research,which was carried out after five years of the first phase.So,if the buildings were considered new in the first phase,this second research was carried out after the depreciation due to the action of time.To quantify the“degree of satisfaction”the same checklist of the first survey was applied,in the same neighborhood and the sum attributed to each answer made by residents was applied and,as a result,it was possible to ascertain the oscillations in it and to confirm the satisfactory acceptance of industrialized construction systems and a tendency to reduce rejection by the population in relation to the innovative construction systems.
文摘Background:To study the application of management tools such as Plan-Do-Check-Action(PDCA)cycle and fishbone diagram in optimizing surgical procedures to improve the satisfaction of doctor-nurse-patient.Methods:The fundus surgery nursing team of our hospital began to implement the PDCA cycle management mode to optimize the surgical procedure from July 2017,set up a project activity improvement team,unified the surgical labeling processing plan,and made the fundus surgery procedure,and established the preoperative health education for surgical patients,and standardized the training content of post-rotating doctors and interns.Results:The satisfaction degree to surgical procedure after implementation of doctors and nurses was higher than that before implementation.Conclusions:Using PDCA cycle and fishbone diagram analysis tools to manage the surgical procedure optimization can better integrate doctor-nurse medical care,improve the efficiency and accuracy of the surgical procedure delivery and operation,and optimize the satisfaction of the three parties of doctor-nurse-patient.
文摘This paper presents a novel evaluation model of the customer satisfaction degree (CSD) in logistics based on support vector machine (SVM). Firstly, the relation between the suppliers and the customers is analyzed. Secondly, the evaluation index system and fuzzy quantitative methods are provided. Thirdly, the CSD evaluation system including eight indexes and three ranks based on one-against-one mode of SVM is built. Last simulation experiment is presented to illustrate the theoretical results.