Workflow-based systems are typically said to lead to better use of staff and better management and productivity. The first phase in building a workflow-based system is capturing the real-world process in a conceptual ...Workflow-based systems are typically said to lead to better use of staff and better management and productivity. The first phase in building a workflow-based system is capturing the real-world process in a conceptual representation suitable for the following phases of formalization and implementation. The specification may be in text or diagram form or written in a formal language. This paper proposes a flow-based diagrammatic methodology as a tool for workflow specification. The expressiveness of the method is appraised though its ability to capture a workflow-based application. Here we show that the proposed conceptual diagrams are able to express situations arising in practice as an alternative to tools currently used in workflow systems. This is demonstrated by using the proposed methodology to partial build demo systems for two government agencies.展开更多
The issue of document management has been raised for a long time, especially with the appearance of office automation in the 1980s, which led to dematerialization and Electronic Document Management (EDM). In the same ...The issue of document management has been raised for a long time, especially with the appearance of office automation in the 1980s, which led to dematerialization and Electronic Document Management (EDM). In the same period, workflow management has experienced significant development, but has become more focused on the industry. However, it seems to us that document workflows have not had the same interest for the scientific community. But nowadays, the emergence and supremacy of the Internet in electronic exchanges are leading to a massive dematerialization of documents;which requires a conceptual reconsideration of the organizational framework for the processing of said documents in both public and private administrations. This problem seems open to us and deserves the interest of the scientific community. Indeed, EDM has mainly focused on the storage (referencing) and circulation of documents (traceability). It paid little attention to the overall behavior of the system in processing documents. The purpose of our researches is to model document processing systems. In the previous works, we proposed a general model and its specialization in the case of small documents (any document processed by a single person at a time during its processing life cycle), which represent 70% of documents processed by administrations, according to our study. In this contribution, we extend the model for processing small documents to the case where they are managed in a system comprising document classes organized in subclasses;which is the case for most administrations. We have thus observed that this model is a Markovian <i>M<sup>L×K</sup>/M<sup>L×K</sup>/</i>1 queues network. We have analyzed the constraints of this model and deduced certain characteristics and metrics. <span style="white-space:normal;"><i></i></span><i>In fine<span style="white-space:normal;"></span></i>, the ultimate objective of our work is to design a document workflow management system, integrating a component of global behavior prediction.展开更多
Data-centric modeling approach for workflow specification and design has received considerable attention from research and development communities.An architecture for a workflow management system named EZFLOWS was out...Data-centric modeling approach for workflow specification and design has received considerable attention from research and development communities.An architecture for a workflow management system named EZFLOWS was outlined.Key components and research issues associated with the development of EZFLOWS were discussed.展开更多
文摘Workflow-based systems are typically said to lead to better use of staff and better management and productivity. The first phase in building a workflow-based system is capturing the real-world process in a conceptual representation suitable for the following phases of formalization and implementation. The specification may be in text or diagram form or written in a formal language. This paper proposes a flow-based diagrammatic methodology as a tool for workflow specification. The expressiveness of the method is appraised though its ability to capture a workflow-based application. Here we show that the proposed conceptual diagrams are able to express situations arising in practice as an alternative to tools currently used in workflow systems. This is demonstrated by using the proposed methodology to partial build demo systems for two government agencies.
文摘The issue of document management has been raised for a long time, especially with the appearance of office automation in the 1980s, which led to dematerialization and Electronic Document Management (EDM). In the same period, workflow management has experienced significant development, but has become more focused on the industry. However, it seems to us that document workflows have not had the same interest for the scientific community. But nowadays, the emergence and supremacy of the Internet in electronic exchanges are leading to a massive dematerialization of documents;which requires a conceptual reconsideration of the organizational framework for the processing of said documents in both public and private administrations. This problem seems open to us and deserves the interest of the scientific community. Indeed, EDM has mainly focused on the storage (referencing) and circulation of documents (traceability). It paid little attention to the overall behavior of the system in processing documents. The purpose of our researches is to model document processing systems. In the previous works, we proposed a general model and its specialization in the case of small documents (any document processed by a single person at a time during its processing life cycle), which represent 70% of documents processed by administrations, according to our study. In this contribution, we extend the model for processing small documents to the case where they are managed in a system comprising document classes organized in subclasses;which is the case for most administrations. We have thus observed that this model is a Markovian <i>M<sup>L×K</sup>/M<sup>L×K</sup>/</i>1 queues network. We have analyzed the constraints of this model and deduced certain characteristics and metrics. <span style="white-space:normal;"><i></i></span><i>In fine<span style="white-space:normal;"></span></i>, the ultimate objective of our work is to design a document workflow management system, integrating a component of global behavior prediction.
基金Project supported by the NSF(No.IIS-0812578),the Grant from IBM to UCSB,and the Grant from China Scholarship Council
文摘Data-centric modeling approach for workflow specification and design has received considerable attention from research and development communities.An architecture for a workflow management system named EZFLOWS was outlined.Key components and research issues associated with the development of EZFLOWS were discussed.
