This research aims to validate a structural equation modeling (SEM) model for measuring warehouse performance using data from an international company in Australia (company G). Moreover, a methodological triangula...This research aims to validate a structural equation modeling (SEM) model for measuring warehouse performance using data from an international company in Australia (company G). Moreover, a methodological triangulation method was also adopted to test whether different methodological approaches produce convergent findings about warehouse performance measurement (WPM). These three different methods are the SEM model, the multiple case research study, and validation of the SEM model using data from 80 companies in Thailand and a company in Australia. With the results from the triangulation method, it is obvious that the SEM model can be used to measure the performance of warehouses in Thailand and Australia. Since the SEM model consists only of significant indicators, it is more appropriate than company G's scorecard. Furthermore, the SEM model can overcome the limitations of traditional models by allowing companies to compare their performance over time.展开更多
文摘This research aims to validate a structural equation modeling (SEM) model for measuring warehouse performance using data from an international company in Australia (company G). Moreover, a methodological triangulation method was also adopted to test whether different methodological approaches produce convergent findings about warehouse performance measurement (WPM). These three different methods are the SEM model, the multiple case research study, and validation of the SEM model using data from 80 companies in Thailand and a company in Australia. With the results from the triangulation method, it is obvious that the SEM model can be used to measure the performance of warehouses in Thailand and Australia. Since the SEM model consists only of significant indicators, it is more appropriate than company G's scorecard. Furthermore, the SEM model can overcome the limitations of traditional models by allowing companies to compare their performance over time.