Analysis on inbound tourists' satisfaction in China: an empirical study based on the investigation of 5 cities

In China, the tourism industry is regarded as one means of fostering local economic development. This paper tries to examine inbound tourism development in China in the last decade and analyze inbound tourism's satisfaction of their travel experience with tourist attractions, facilities, services and price by an empirical study based on the investigation of Lanzhou, Wuhan, Guangzhou, Shanghai and Beijing. This paper discusses the demographic characteristics of visitors from Hong Kong, Macao and Taiwan, US, Korea and Japan by surveying a sample of 528 visitors in fi ve different cities. The survey showed that four provinces/autonomous region in western China ranked the top 10 popular destinations. Chinese natural landscape, culture and food were highly regarded by the tourists. At the same time, tourists expressed less satisfaction with tourist language convenience, tourist facility and nightlife in China. It was also found that only 7.4% of the tourists thought travel in China was far more than what they had paid, that 6.5% regarded they got what they paid for, and that 34.9% thought the travel cost was reasonable. Most tourists were satisfi ed with their travel experience in China; many of them would like to return to China and would like to recommend China. For the sustainable development of tourism, Chinese tourism authorities should strengthen the construction, propaganda and management of scenic spots, improve tourist facility and tourist education, especially language convenience, and strengthen the supervision of tickets, souvenir and hotel price.

Influence of Tourists′ Environmental Tropisms on Their Attitudes to Tourism and Nature Conservation in Natural Tourist Destinations: A Case Study of Jiuzhaigou National Park in China

People′s environmental tropism has an effect on their understanding of tourism-nature relationship,and also influences their attitudes to natural resources utilization and environmental protection.Taking Jiuzhaigou National Park of China as a study case,the authors conducted some quantitative analyses with the tools of SPSS 16.0 and LISREL 8.7,to explore the influence of tourists′ environmental tropism on their attitudes to tourism and nature conservation in the natural tourist destination.Three hypotheses and the theoretic model of influences of tourists′ environmental tropism on their attitudes to tourism and nature conservation have been tested and accepted based on the Structural Equation Model analysis on survey data collected in Jiuzhaigou National Park of China.Some conclusions were drawn as follows: 1) tourists′ human-prioritized concept influences their cognition to tourism-nature relationship.This concept has a positive influence on their supportive attitudes to tourism,but a negative influence on their attitudes to nature conservation;2) tourists′ human-nature coordination concept has a positive influence on their supportive attitudes to both tourism and nature conservation,especially to the latter.This paper generally proves that human′s environmental tropism does have an influence on their attitudes to tourism and nature conservation in natural tourist destinations.

Perceived Influence of Toothpaste Repackaging on Purchase Predisposition of Customers in Owo, Ondo State

Packaging has advanced from being preserver of products to being a visible billboard and a silent salesman for products. This has made the manufacturers to keep repackaging their products especially toothpaste. The paper therefore examines perceived influence of the toothpaste repackaging on the purchase predisposition of the residents of Owo Local Government Area using Mymy, Close Up, Macleans and Pepsodent as case study. Survey design was employed for the study while two hundred copies of questionnaire were administered to two hundred respondents who were selected through purposive sampling. The finding revealed that there is significant influence of change in packaging of tooth paste on the consumers＇ purchase predisposition which may invariably lead to purchase of these brands of tooth paste. The study therefore recommends that manufacturers should introduce changes in elements of tooth paste carefully and gradually in order to study the consumers＇ reaction to such change.

Probabilistic interval prediction of metro-to-bus transfer passenger flow in the trip chain

To accurately analyze the fluctuation range of time-varying differences in metro-to-bus transfer passenger flows,the application of a probabilistic interval prediction model is proposed to predict transfer passenger flows.First,bus and metro data are processed and matched by association to construct the basis for public transport trip chain extraction.Second,a reasonable matching threshold method to discriminate the transfer relationship is used to extract the public transport trip chain,and the basic characteristics of the trip based on the trip chain are analyzed to obtain the metro-to-bus transfer passenger flow.Third,to address the problem of low accuracy of point prediction,the DeepAR model is proposed to conduct interval prediction,where the input is the interchange passenger flow,the output is the predicted median and interval of passenger flow,and the prediction scenarios are weekday,non-workday,and weekday morning and evening peaks.Fourth,to reduce the prediction error,a combined particle swarm optimization(PSO)-DeepAR model is constructed using the PSO to optimize the DeepAR model.Finally,data from the Beijing Xizhimen subway station are used for validation,and results show that the PSO-DeepAR model has high prediction accuracy,with a 90%confidence interval coverage of up to 93.6%.

Metro passenger flow control with station-to-station cooperation based on stop-skipping and boarding limiting

Metro passenger flow control problem is studied under given total inbound demand in this work,which considers passenger demand control and train capacity supply.Relevant connotations are analyzed and a mathematical model is developed.The decision variables are boarding limiting and stop-skipping strategies and the objective is the maximal passenger profit.And a passenger original station choice model based on utility theory is built to modify the inbound passenger distribution among stations.Algorithm of metro passenger flow control scheme is designed,where two key technologies of stopping-station choice and headway adjustment are given and boarding limiting and train stopping-station scheme are optimized.Finally,a real case of Beijing metro is taken for example to verify validity.The results show that in the three scenarios with different ratios of normal trains to stop-skipping trains,the total limited passenger volume is the smallest and the systematic profit is the largest in scenario 3.

Effects of Climate Comfort on Tourists' Network Attention: A Case Study of the Inner Mongolia Autonomous Region

Based on the data of climate and Baidu Index, the temporal and spatial variation of climate comfort and toudsts9 network attention in Inner Mongolia was analyzed, and the effect of dimate comfort on tourists, network attention. The results showed, tiiat ① Inner Mongolia had a summer-comfortable toudsm climate, and it was uncomfortable to visit Inner Mongolia in winter. With the decrease of latitude, the climate comfort index gradually rose in Inner Mongolia, with a distribution pattern of l＂ow in the east and high in the west＂. There were three types of distribution of the climate comfort index： M-shaped, inverted U-shaped, and inverted V-shaped ② Toutasts5 network attention had certain dependence on the development level of tourism in wrious regions. The degree of network attention of regions with a high level of tourism development was also relatively high, and its distribution was more uniform. Monthly indexes of the tourists, network attention had three types： M-shaped, inverted U-shaped, and inverted V-shaped. ③ On the whole, climate comfort had a positive impact on the degree of network attention, butwith the improvement of the level of tourism development, the impact of climate comfort on the degree of attention of visitors would be weakened.④ The impact of climate comfort on the tourists, network.

Identifying Fake and Potential Corporate Members in Telecommunications Operators

Nowadays,mobile operators in China mainland are facing fierce competition from one to another,and their focus of customer competition has,in general,shifted from public to corporate customers.One big challenge in corporate customer management is how to identify fake corporate members and potential corporate members from corporate customers.In this study,we have proposed an identification method that combines the rule-based and probabilistic methods.Through this method,fake corporate members can be eliminated and external potential members can be mined.The experimental results based on the data obtained from a local mobile operator revealed that the proposed method can effectively and efficiently identify fake and potential corporate members.The proposed method can be used to improve the management of corporate customers.

Walking Access Distance of Metro Passengers and Relationship with Demographic Characteristics: A Case Study of Nanjing Metro

In the metropolises of China, the metro plays an increasingly important role in commuting because of its efficiency, affordability, and cleanliness. This paper attempts to explore the relationship between walking access distance to metro stations and the demographic characteristics of passengers, such as age, monthly income, travel frequency, gender, and travel purpose, as well as the influence of the urban context. Nanjing Metro Line 2 is selected as the case study. By using different methods such as a questionnaire survey, spatial decay function, analysis of covariance(ANOVA), network analysis of routes, and K-means cluster analysis, it is suggested that demographic characteristics have a significant impact on the pedestrian walking distance, with the exception of gender. Furthermore, the paper finds a spatial decay effect in walking access distance, the decay rate of which, however, varies across stations. Terminal stations have a larger pedestrian catchment area than in regular and exchange stations. Moreover, the passengers of Nanjing Metro Line 2 can be classified into six groups according to their demographic characteristics, among which education and occupation are vital indicators in determining their willingness to walk to the stations. Middle-class passengers have a higher dependence on the metro and tend to walk longer than other groups do. This study provides an important reference for planners and transport sectors to optimize land-use and transport infrastructures.

Impact of Tourists'Perceived Value on Behavioral Intention for Mega Events:Analysis of Inbound and Domestic Tourists at Shanghai World Expo

Based on the survey data for 2120 inbound and domestic tourists at the Shanghai World Expo,a structural equation model was constructed for the relationship among tourists' perceived value dimensions,behavioral intention and revisit intention.Additionally,the influence of tourists' perceived value dimensions on the behavioral intention and revisit intention was explored.The results show that the utilitarian value and enjoyment value significantly affect the inbound and domestic tourists' behavioral intention,while the convenience value and aesthetic value have no significant influence.The service value only significantly affects the domestic tourists' behavioral intention,and the aesthetic value only significantly affects the inbound tourists' behavioral intention.The utilitarian value,service value and enjoyment value significantly affect the inbound and domestic tourists' revisit intention,while the convenience value only significantly affects the domestic tourists' revisit intention.The utilitarian value is the primary factor affecting the inbound tourists' behavioral intention and revisit intention,and the perceived price has no significant effect on either inbound or domestic tourists' behavioral intention or revisit intention.The study explores the relationships between tourists' perceived value,behavioral intention and revisit intention,analyzes the divergence and causation,theoretically enriches the research field of tourism geography and behavioral geography,and has great practical significance to the sustainable development of mega events in China,including the further development of the Shanghai World Expo.

Passenger Flow Status Evaluation in Subway Station Based on Probabilistic Neural Network

This paper select the escalator with large flow in the station as the object, analysing the correlation of the AFC data of the in and out gates and the passenger flow parameters by passenger flow density and the passing time acquired and calculated in the waiting area of the prediction escalator to select the gates related to the predicted the escalator. NARX neural network is used to predict the model of the passenger flow parameters of the escalator waiting area based on the related gates＇ AFC data, then a probabilistic neural network model was established by using the AFC data and predicted passenger flow parameters as input and the passenger flow status in the escalator waiting area of subway station as output.The result shows the predicting model can predict the passenger flow status of the escalator waiting area better by the AFC data in the subway station. Research result can provide decision basis for the operation management of the subway station.

Probabilistic model for remain passenger queues at subway station platform

The remain passenger problem at subway station platform was defined initially,and the period variation of remain passenger queues at platform was investigated through arriving and boarding analyses.Taking remain passenger queues at platform as dynamic stochastic process,a new probabilistic queuing method was developed based on probabilistic theory and discrete time Markov chain theory.This model can calculate remain passenger queues while considering different directions.Considering the stable or variable train arriving period and different platform crossing types,a series of model deformation research was carried out.The probabilistic approach allows to capture the cyclic behavior of queues,measures the uncertainty of a queue state prediction by computing the evolution of its probability in time,and gives any temporal distribution of the arrivals.Compared with the actual data,the deviation of experimental results is less than 20%,which shows the efficiency of probabilistic approach clearly.

The AHP-Based Assessment of Public Services With Respect to Different Groups of Customers of Polish Local Government

The situation of the contemporary economic systems is based on their ability to ensure optimal response to the customer needs. There are several important groups of clients, who may determine development processes and who are recipients of public services. They include： residents, entrepreneurs, tourists, and State Treasury. Local governments are equipped with a range of legal instruments to provide public services addressed to the selected clients. The objective of this paper is to present the application of the AHP method to assess the significance of the selected categories of public services for different groups of clients in Poland. The results allow setting priorities for future policy and adjust the tasks to the specific expectations of each group of clients. The model of assessment of public services was built using the analytic hierarchy process （AHP）. Since the 1970＇s, this multicriteria decision-support method has been used by researchers and practitioners in many areas of socioeconomic life. The case study presented in this paper involved 14 experts--public administration workers in one of the districts in Southern Poland. The survey consisted of two stages. First, they assessed--using the AHP--the influence of each group of customers on local development processes. The most important was ＂business＂ （priority 38.7%）, followed by ＂tourists＂ （29.7%）, ＂citizens＂ （26.1%）, and ＂central administration＂ （5.5%）. Second, they evaluated at the five-point Liken scale the influence of over 20 different public services with respect to different groups of clients. The results were aggregated using arithmetic mean and multiplied by the priorities of the clients. The synthesized final score indicated the most significant public activities overall, which were ＂roads＂ （4.16）, ＂transport＂ （3.93）, and ＂tourism＂ （3.84）.

Determination of construction art and parameters for passenger dedicated line grouting test within karst area

There are many karst areas within Wuhan-Guangzhou route. Karst grouting is one of the main construction procedures of the sub-grade construction. Through construction art tests,construction principles,water and cementation ratio,grouting construction key points and quality check requirements were determined. Grouting quantity and pressure can be determined according to different geology conditions. Recommendations for quality problems such as bad practicability of grouting,unexpected dissipation of slurry,slurry belching,and overfeeding of slurry going to non-grouting area were proposed.

Research on Behavior on Travel Mode, Going to Metro Station at Ho Chi Minh City

This research presents an analysis of travel mode choice for trips to Ho Chi Minh City metro station. Research methods were inherited through a formula to calculate passenger traffic forecasts to predict passengers, going to the station. Based on the collected data of interviews, traffic surveys, and ＂Irwin ＆ Von Cube＂ function, forecast the proportion of travel mode, and use to go to the station and leaving from the station. The results of study are used for the purpose of calculating the size of the metro station parking lots and parking layout plan.

Measuring Visitors＇ Preferences for Establishing Sustainable Tourism Products： An Empirical Research

The management of coastal zones in terms of tourism exploitation remains a crucial issue in achieving sustainable development and customer satisfaction. The interrelation between the coastal zone and the preference structure of visitors form a desired tourism setting and a hospitable destination in which environmentally friendly practices dominate the tourism aspects. Conjoint analysis was used with a purpose of eliciting respondents＇ preferences and answering questions concerning the features that compose a sustainable tourism product. In the survey, 16 proposed combinations of tourism characteristics were rated by 1,433 respondents. The three most preferred factors of the proposed tourism product were the accommodation factor, the sea activities factor and the fishery tourism factor with averaged importance scores 27,351,22,900 and 2 1, 13 1, respectively.

极限状态下的政治感觉

缺少对于动态现实的政治判断,所谓的“纯学术”往往会变成虚假的东西。而政治感觉,并不是从学术著作中来的,它植根于对于“那些日常性的要求”的敏感和把它们组织到政治要求中去的能力。

Location and Design Decisions of Facilities in a Distribution System with Elastic Customer Demand

This paper describes a bi-level programming model that seeks to simultaneously optimize location and design decisions of facilities in a distribution system in order to realize company's maximal total profit subject to the constraints on the facility capacity and the investment budget.In the upper-level problem,twoechelon integrated competitive/uncompetitive capacitated facility location model,which involves facility location and design,is presented.In the lower-level problem,customer is assumed to patronize store based on facility utility which is expressed by service time cost in the store and its travel cost to customer.Customer's facility choice behavior is presented by a stochastic user equilibrium assignment model with elastic demand.Since such a distribution system design problem belongs to a class of NP-hard problem,a genetic algorithm(GA)-based heuristic procedure is presented.Finally,a numerical example is used to illustrate the application of the proposed model and some parameter sensitivity analyses are presented.

Evaluation and Promotion Model of Tourist Satisfaction in Ice and Snow Tourism Destinations

The successful bid for the Beijing Winter Olympics has brought historic opportunities for the development of ice and snow tourism in China.An index system for the evaluation of tourist satisfaction in ice and snow tourism destinations was constructed from the target layer-factor layer-index layer approach in this paper.Taking tourists with ice and snow tourism experience as the research object,and integrating a questionnaire survey and the Importance-Performance Analysis(IPA)method,a total of 840 valid questionnaires were collected to assess the satisfaction of tourists in snow and ice tourism destinations,and the promotion model of tourist satisfaction in ice and snow tourism destinations was put forward.This process led to three main results.(1)Ice and snow tourists in China are characterized as young and better-educated,with college students aged 19 to 25 as the main consumer group.More than 70%of ice and snow tourists are pretty satisfied with the current development of ice and snow destinations in China,and are willing to participate again.(2)Other than“ice and snow souvenirs”,tourists’perceptions of importance are all higher than the level of perceived satisfaction,and the importance values of the 13 indicators including“Scenic spot security”and“Diversity of ice and snow entertainment and sports”are especially high,showing that tourists have high expectations and demands of the destinations.However,the perceived satisfaction level of tourists for all indexes is generally low,mostly at the general satisfaction level,indicating that ice and snow tourism destinations have only partially met the demands of ice and snow tourists,and there is still much room for improvement.(3)After IPA analysis,five suggestions for improving the satisfaction of tourists in ice and snow tourism destinations were put forward,including diversification of the tourism business model,construction of tourism facilities,a market diversified cultivation model,a humanized mode of tourism service and a refined management model.The results of this study will help to enrich the theory of ice and snow tourist satisfaction and promote the high-quality development of China's ice and snow tourism in the post-Winter Olympics era.