专人分组在医院出院患者二级回访中的应用效果观察

目的 探讨专人分组在医院出院患者二级回访中的应用效果。方法 选择宝鸡市中医医院、宝鸡市骨科医院2017年1~12月患者服务中心对出院患者的二级回访信息进行分类、归纳、总结,从而了解实施专人分组前、后两组被回访患者对本院医疗服务、医疗技术、医疗管理、住院环境及医德医风五方面的意见及建议,了解两组患者对回访者的满意程度。结果 观察组对本院医疗服务、医疗质量、医疗管理、住院环境及医德医风五方面意见及建议多于对照组,对回访者的满意率高于对照组(P<0.05)。结论 应用专人分组在医院出院患者二级回访中,医院收集到的回访信息更恳切,更接近目前医院实施情况,有利于医院后期各个系统的改进和发展。

Analysis and Synthesis Concept of Caring in Nursing Professional

The purpose of this study was to analyze and synthesize a concept of caring in nursing professionals. The Ethnographic Delphi Future Research （EDFR） contained two phases： Phase 1： The analysis and synthesis of the concept of caring theory in nursing professionals from the literature, research and interviews. The participants were an expert in education, two nurses, two patients and two members of the patients＇ families. The research instrument was a semi-structural questionnaire. The data were analyzed by content analysis and categorized; and Phase 2： The selection of the expressions of caring behavior and guidelines for promotion of caring behavior in new nurses. The participants were two experts in education, eight experts in nursing administration and eight experts in nursing practice. The research instruments were three questionnaires. The data from the first Delphi technique were analyzed by the experts＇ recommendations. The data from the second and third Delphi technique were analyzed by the median and interquartile range of each behavior and consensus. The findings showed the main contents of caring that contained six components as follows： kindness, understanding worth and showing respect, professional relationship, professional competency, professional ethics, and holistic care. The training was a method for promotion of caring behavior. Additionally, in the the first Delphi technique, the experts approved all of the components of caring behavior and the guidelines for promotion of caring behavior as identified in the researchers＇ concepts. However, the researchers＇ concepts were developed 54 caring behaviors while the experts＇ opinion were 50 caring behaviors. In the second and third Delphi technique, all items of caring behaviors get consensus shown by interquartile range not more than 1.5 and the median since 3.5.

Teacher Spiritualism： The Vocation Within

Ancient civilizations adopted an early education system that included religion as an integral part of its focus. For this reason, priests, monks, and other people of faith, were trusted with the important task of educating their community and instructing them in the values, beliefs, and norms of their society. As time passed, public education continued to evolve to keep up with the societal demands to the point that education and religion were not longer connected. Simultaneously, professionals in the education field have also changed and educators are no longer required to be people of faith. However, considering that the mission of education has remained the same, it would be unrealistic to consider teachers as unspiritual individuals regardless of their religious beliefs and affiliations. This paper explores the idea that educators are innate spiritual individuals who strive to perpetuate the norms, values and virtues of their society. In addition, this article presents the concept of teacher spiritualism as a contemporary reality of our teachers and our educational system.