日前,中国惠普举办了主题为"借力ITIL3.0,惠普与您共迎IT服务管理新时代"的CIO高层论坛,旨在帮助中国企业做好更充分的准备,共同迎接ITIL3.0时代。惠普IT服务管理(IT Service Management,ITSM)专家组对新鲜"出炉"的...日前,中国惠普举办了主题为"借力ITIL3.0,惠普与您共迎IT服务管理新时代"的CIO高层论坛,旨在帮助中国企业做好更充分的准备,共同迎接ITIL3.0时代。惠普IT服务管理(IT Service Management,ITSM)专家组对新鲜"出炉"的ITIL3.0的精辟阐释,使人们充分领略了惠普全球ITSM的战略及框架,并第一时间对惠普软件部、科技服务部为3.0时代专门推出的最新产品及解决方案有了清晰的认知。来自Gartner的资深分析师还在论坛上与大家分享了时代对ITSM的正确认识。展开更多
Six Sigma was introduced as a quality management tool at Motorola in the 1980s. Since then, leading U.S. companies have gained significant financial and non-financial benefits/results from the implementation of Six Si...Six Sigma was introduced as a quality management tool at Motorola in the 1980s. Since then, leading U.S. companies have gained significant financial and non-financial benefits/results from the implementation of Six Sigma projects. Despite Six Sigma popularity, some companies have failed to gain quantifiable net financial benefits/results from Six Sigma implementation. In the process of Six Sigma implementation, vital components are critical factors and key ingredients for the success of Six Sigma projects because if these vital components do not exist, Six Sigma projects have little chance of success. Thus, this paper identifies most influencing and least influencing vital components. The results are generated from a survey conducted in U.S. Fortune 500 companies employing descriptive statistics. Based on the data analysis, ＂leadership commitment to Six Sigma＂ was the most influencing vital component and ＂overall, training on Six Sigma to reduce employee turnover＂ was the least influencing vital component.展开更多
As enterprises expand globally, the social value of their operations is assessed on the full range of their contribution to society. Enterprises must be profitable to succeed, but they also should strategically align ...As enterprises expand globally, the social value of their operations is assessed on the full range of their contribution to society. Enterprises must be profitable to succeed, but they also should strategically align their operations so far as feasible and sustainable in order to address related social needs. This alignment includes not only the beneficial design and quality of goods and services an enterprise produces, but also enhancing the beneficial effects that its full range of business processes, systems, and practices have on society. A comprehensive enterprise corporate social responsibility （CSR） audit is based on two comprehensive social systems models---one of society as a whole and another of the corporate organization. By juxtaposing these two models--which are mirror images of each other--an enterprise can identify various points where its activities intersect with relevant social needs and can configure its operations so far as feasible to alleviate pressing social issues. Using a comparative cost-benefit analysis, the enterprise determines which systems, processes, and activities need to configure or adapt in order to better address the societal needs that are most critical for its success. They may require the enterprise to re-design products or services, develop new activities or desist in others, or reconfigure processes or systems. Thus, enterprises must decide which options are most feasible in light of the societal benefit they are likely to produce. As creatures of society, enterprises have much to gain by strengthening civil society and addressing its most pressing needs whenever possible within the limits of its commercial mission. What action to take depends upon the firm＇s cost-benefit analysis.展开更多
EVA as a new type of performance evaluation indicators, to overcome the limitation of the traditional accounting profit performance evaluation index, in the calculation of the cost of capital for companies, not only t...EVA as a new type of performance evaluation indicators, to overcome the limitation of the traditional accounting profit performance evaluation index, in the calculation of the cost of capital for companies, not only to consider the cost of debt capital, but also consider the cost of equity capital, reasonable and objective evaluation of the performance of business, reflect the real value creation, meet the shareholder wealth maximization financial goals. This paper introduces the meaning and calculation method of EVA, focused on the analysis of the advantages of EVA performance evaluation, and also points out some limitations of EVA, in the hope that after the practice can improve continuously.展开更多
文摘日前,中国惠普举办了主题为"借力ITIL3.0,惠普与您共迎IT服务管理新时代"的CIO高层论坛,旨在帮助中国企业做好更充分的准备,共同迎接ITIL3.0时代。惠普IT服务管理(IT Service Management,ITSM)专家组对新鲜"出炉"的ITIL3.0的精辟阐释,使人们充分领略了惠普全球ITSM的战略及框架,并第一时间对惠普软件部、科技服务部为3.0时代专门推出的最新产品及解决方案有了清晰的认知。来自Gartner的资深分析师还在论坛上与大家分享了时代对ITSM的正确认识。
文摘Six Sigma was introduced as a quality management tool at Motorola in the 1980s. Since then, leading U.S. companies have gained significant financial and non-financial benefits/results from the implementation of Six Sigma projects. Despite Six Sigma popularity, some companies have failed to gain quantifiable net financial benefits/results from Six Sigma implementation. In the process of Six Sigma implementation, vital components are critical factors and key ingredients for the success of Six Sigma projects because if these vital components do not exist, Six Sigma projects have little chance of success. Thus, this paper identifies most influencing and least influencing vital components. The results are generated from a survey conducted in U.S. Fortune 500 companies employing descriptive statistics. Based on the data analysis, ＂leadership commitment to Six Sigma＂ was the most influencing vital component and ＂overall, training on Six Sigma to reduce employee turnover＂ was the least influencing vital component.
文摘As enterprises expand globally, the social value of their operations is assessed on the full range of their contribution to society. Enterprises must be profitable to succeed, but they also should strategically align their operations so far as feasible and sustainable in order to address related social needs. This alignment includes not only the beneficial design and quality of goods and services an enterprise produces, but also enhancing the beneficial effects that its full range of business processes, systems, and practices have on society. A comprehensive enterprise corporate social responsibility （CSR） audit is based on two comprehensive social systems models---one of society as a whole and another of the corporate organization. By juxtaposing these two models--which are mirror images of each other--an enterprise can identify various points where its activities intersect with relevant social needs and can configure its operations so far as feasible to alleviate pressing social issues. Using a comparative cost-benefit analysis, the enterprise determines which systems, processes, and activities need to configure or adapt in order to better address the societal needs that are most critical for its success. They may require the enterprise to re-design products or services, develop new activities or desist in others, or reconfigure processes or systems. Thus, enterprises must decide which options are most feasible in light of the societal benefit they are likely to produce. As creatures of society, enterprises have much to gain by strengthening civil society and addressing its most pressing needs whenever possible within the limits of its commercial mission. What action to take depends upon the firm＇s cost-benefit analysis.
文摘EVA as a new type of performance evaluation indicators, to overcome the limitation of the traditional accounting profit performance evaluation index, in the calculation of the cost of capital for companies, not only to consider the cost of debt capital, but also consider the cost of equity capital, reasonable and objective evaluation of the performance of business, reflect the real value creation, meet the shareholder wealth maximization financial goals. This paper introduces the meaning and calculation method of EVA, focused on the analysis of the advantages of EVA performance evaluation, and also points out some limitations of EVA, in the hope that after the practice can improve continuously.
