This paper aims to develop a customer satisfaction model for bus rapid transit （BRT）. Both the socio-economic and travel characteristics of passengers were considered to be independent variables. Changzhou BRT was t...This paper aims to develop a customer satisfaction model for bus rapid transit （BRT）. Both the socio-economic and travel characteristics of passengers were considered to be independent variables. Changzhou BRT was taken as an example and on which on-board surveys were conducted to collect data. Ordinal logistic regression （OLR） was used as the modeling approach. The general OLR-based procedure for modeling customer satisfaction is proposed and based on which the customer satisfaction model of Changzhou BRT is developed. Some important findings are concluded： Waiting sub-journey affects customer satisfaction the most, riding sub- journey comes second and arriving station sub-journey has relatively fewer effects. The availability of shelter and benches at stations imposes heavy influence on customer satisfaction. Passengers＇ socio-economic characteristics have heavy impact on customer satisfaction.展开更多
To accurately analyze the fluctuation range of time-varying differences in metro-to-bus transfer passenger flows,the application of a probabilistic interval prediction model is proposed to predict transfer passenger f...To accurately analyze the fluctuation range of time-varying differences in metro-to-bus transfer passenger flows,the application of a probabilistic interval prediction model is proposed to predict transfer passenger flows.First,bus and metro data are processed and matched by association to construct the basis for public transport trip chain extraction.Second,a reasonable matching threshold method to discriminate the transfer relationship is used to extract the public transport trip chain,and the basic characteristics of the trip based on the trip chain are analyzed to obtain the metro-to-bus transfer passenger flow.Third,to address the problem of low accuracy of point prediction,the DeepAR model is proposed to conduct interval prediction,where the input is the interchange passenger flow,the output is the predicted median and interval of passenger flow,and the prediction scenarios are weekday,non-workday,and weekday morning and evening peaks.Fourth,to reduce the prediction error,a combined particle swarm optimization(PSO)-DeepAR model is constructed using the PSO to optimize the DeepAR model.Finally,data from the Beijing Xizhimen subway station are used for validation,and results show that the PSO-DeepAR model has high prediction accuracy,with a 90%confidence interval coverage of up to 93.6%.展开更多
An integrated transportation grid will connect Beijing,Tianjin and HebeiProvinceRen Aifan,a 28-year-old who works in downtown Beijing and dwells in Yanjiao,a town in neighboring Hebei Province,has to spend four hours ...An integrated transportation grid will connect Beijing,Tianjin and HebeiProvinceRen Aifan,a 28-year-old who works in downtown Beijing and dwells in Yanjiao,a town in neighboring Hebei Province,has to spend four hours in commuting every day.I get on a bus at 6：50 a.m.and take Beijing’s Subway Line 1 around 8：00a.m.展开更多
基金The National Natural Science Foundation of China(No.61573098)the Scientific Research Projects in Universities of Inner Mongolia(No.NJZY16022)
文摘This paper aims to develop a customer satisfaction model for bus rapid transit （BRT）. Both the socio-economic and travel characteristics of passengers were considered to be independent variables. Changzhou BRT was taken as an example and on which on-board surveys were conducted to collect data. Ordinal logistic regression （OLR） was used as the modeling approach. The general OLR-based procedure for modeling customer satisfaction is proposed and based on which the customer satisfaction model of Changzhou BRT is developed. Some important findings are concluded： Waiting sub-journey affects customer satisfaction the most, riding sub- journey comes second and arriving station sub-journey has relatively fewer effects. The availability of shelter and benches at stations imposes heavy influence on customer satisfaction. Passengers＇ socio-economic characteristics have heavy impact on customer satisfaction.
基金The National Key Research and Development Program of China(No.2019YFB160-0200)the National Natural Science Foundation of China(No.71871011,71890972/71890970)。
文摘To accurately analyze the fluctuation range of time-varying differences in metro-to-bus transfer passenger flows,the application of a probabilistic interval prediction model is proposed to predict transfer passenger flows.First,bus and metro data are processed and matched by association to construct the basis for public transport trip chain extraction.Second,a reasonable matching threshold method to discriminate the transfer relationship is used to extract the public transport trip chain,and the basic characteristics of the trip based on the trip chain are analyzed to obtain the metro-to-bus transfer passenger flow.Third,to address the problem of low accuracy of point prediction,the DeepAR model is proposed to conduct interval prediction,where the input is the interchange passenger flow,the output is the predicted median and interval of passenger flow,and the prediction scenarios are weekday,non-workday,and weekday morning and evening peaks.Fourth,to reduce the prediction error,a combined particle swarm optimization(PSO)-DeepAR model is constructed using the PSO to optimize the DeepAR model.Finally,data from the Beijing Xizhimen subway station are used for validation,and results show that the PSO-DeepAR model has high prediction accuracy,with a 90%confidence interval coverage of up to 93.6%.
文摘An integrated transportation grid will connect Beijing,Tianjin and HebeiProvinceRen Aifan,a 28-year-old who works in downtown Beijing and dwells in Yanjiao,a town in neighboring Hebei Province,has to spend four hours in commuting every day.I get on a bus at 6：50 a.m.and take Beijing’s Subway Line 1 around 8：00a.m.
