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地区社会信任与企业客户社会责任履行 被引量:9
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作者 聂军 冉戎 《中南财经政法大学学报》 CSSCI 北大核心 2020年第5期137-146,160,共11页
基于世界银行中国投资环境企业调查数据,本文考察了地区社会信任对企业客户社会责任履行的影响,结果发现:企业产权性质、议价能力和所处地区的法制环境都会影响社会信任对企业客户社会责任履行的作用。整体而言,企业所在地的社会信任水... 基于世界银行中国投资环境企业调查数据,本文考察了地区社会信任对企业客户社会责任履行的影响,结果发现:企业产权性质、议价能力和所处地区的法制环境都会影响社会信任对企业客户社会责任履行的作用。整体而言,企业所在地的社会信任水平越高,企业与客户发生的争议数越少。这种关系在非国有企业、议价能力较强企业以及法制环境较差地区更为明显。本文不仅丰富了企业社会责任影响因素和社会信任经济后果的相关研究,也对政府部门如何促进企业社会责任履行具有重要的参考价值。 展开更多
关键词 社会信任 社会规范 非正式制度 企业客户社会责任
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Evaluation of the Websites of Logistics Operators by Customers
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作者 Joanna Dyczkowska 《Computer Technology and Application》 2013年第12期662-666,共5页
In this article, the results were presented of research concerning the visual and functional aspects of the websites of three largest logistics operators in Poland. The research was carried out with the participation ... In this article, the results were presented of research concerning the visual and functional aspects of the websites of three largest logistics operators in Poland. The research was carried out with the participation of the following three groups: institutional customers, individual customers and marketing management students. The article covers an attempt to evaluate cooperation through virtual contacts with the company. The analysis also concerned such issues as information on corporate social responsibility (CSR), information on job offers and the position of the company on the market. 展开更多
关键词 Logistics operator WEBSITE institutional customer individual customer information system.
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