This paper, based on Deming's quality management (QM) theory embodied in ISO 9001, uses structural equation modelling (SEM) in a construction management research. Based on 100 usable responses collected from a na...This paper, based on Deming's quality management (QM) theory embodied in ISO 9001, uses structural equation modelling (SEM) in a construction management research. Based on 100 usable responses collected from a nationwide survey carried out from 14th February to 30th May 2008 on all key players in the Malaysian construction value chain, this paper aims to: (a) validate the dimensions of registration efforts to obtain and maintain ISO 9001 certifications; (b) validate the eight QM principles in ISO 9001 for quality management system (QMS) practices; (c) determine the components of organisational improvements experienced as a result of ISO 9001 certifications in terms of company competitiveness, customer satisfaction, and business performance; and (d) investigate the causal relationships among registration efforts, QMS practices, company competitiveness, customer satisfaction, business performance of ISO 9001-certified companies. The knowledge gained from the application of SEM is an important contribution to the body of theoretical literature in QM.展开更多
In this paper, we conduct research on the present situation and improvement strategy of the water conservancy project construction quality management based on quality efficiency equilibrium theory. Water conservancy e...In this paper, we conduct research on the present situation and improvement strategy of the water conservancy project construction quality management based on quality efficiency equilibrium theory. Water conservancy engineering construction enterprises should refer to oneself circumstance, and the characteristics of the water conservancy project, determine the quality objectives of specific quality assurance plan and the related measures, clear implementation content, methods and effects. Strictly control the factors influencing the water conservancy engineering quality of many aspects, in the process of the water conservancy project construction, to establish a meet the requirements of the technical process and quality standards, operation procedures. Establish the strict appraisal system, continuous improvement and improve the level of construction technique and technology. Establish strict quality assurance system and quality responsibility system, each division, subdivisional work will comprehensively implement in place management to ensure the engineering quality.展开更多
文摘This paper, based on Deming's quality management (QM) theory embodied in ISO 9001, uses structural equation modelling (SEM) in a construction management research. Based on 100 usable responses collected from a nationwide survey carried out from 14th February to 30th May 2008 on all key players in the Malaysian construction value chain, this paper aims to: (a) validate the dimensions of registration efforts to obtain and maintain ISO 9001 certifications; (b) validate the eight QM principles in ISO 9001 for quality management system (QMS) practices; (c) determine the components of organisational improvements experienced as a result of ISO 9001 certifications in terms of company competitiveness, customer satisfaction, and business performance; and (d) investigate the causal relationships among registration efforts, QMS practices, company competitiveness, customer satisfaction, business performance of ISO 9001-certified companies. The knowledge gained from the application of SEM is an important contribution to the body of theoretical literature in QM.
文摘In this paper, we conduct research on the present situation and improvement strategy of the water conservancy project construction quality management based on quality efficiency equilibrium theory. Water conservancy engineering construction enterprises should refer to oneself circumstance, and the characteristics of the water conservancy project, determine the quality objectives of specific quality assurance plan and the related measures, clear implementation content, methods and effects. Strictly control the factors influencing the water conservancy engineering quality of many aspects, in the process of the water conservancy project construction, to establish a meet the requirements of the technical process and quality standards, operation procedures. Establish the strict appraisal system, continuous improvement and improve the level of construction technique and technology. Establish strict quality assurance system and quality responsibility system, each division, subdivisional work will comprehensively implement in place management to ensure the engineering quality.