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我国商业保险保后服务问题研究 被引量:2
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作者 唐金成 孙灵刚 《南方金融》 北大核心 2012年第3期74-78,共5页
研究我国商业保险的保后服务,对保险客户、保险营销员、保险公司和保险行业均有重要意义。我国各保险公司目前虽已认识到保后服务的重要性,且在大力开展保后服务,但与保户的期望尚有很大差距。保后服务工作中存在着服务制度不完善,服务... 研究我国商业保险的保后服务,对保险客户、保险营销员、保险公司和保险行业均有重要意义。我国各保险公司目前虽已认识到保后服务的重要性,且在大力开展保后服务,但与保户的期望尚有很大差距。保后服务工作中存在着服务制度不完善,服务理念滞后;保户需求研究和细分不到位,缺乏统一的保后服务规范标准;保后服务创新层次较低、范围较窄;服务监管和激励力度不够,员工参与保后服务的积极性不高;定损理赔力量弱,服务质量有待提高等问题。据此,笔者提出了完善商业保险保后服务工作的一系列建议,以供业界同仁参考。 展开更多
关键词 商业保险 保后服务
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开展母婴保健保偿工作的几点体会
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作者 李紫玲 王猛 《哈尔滨医药》 2003年第2期42-44,共3页
太平区地处哈尔滨市的东部,有居民37万,分散居住在11个街道办事处和效区1乡1镇。每年孕产妇2300人左右。我区于1 990年8月开展母婴保健保偿工作。几年来,在上级领导的重视与支持下,在社区地段医生的大力配合下,我区的入保率逐年上升,妇... 太平区地处哈尔滨市的东部,有居民37万,分散居住在11个街道办事处和效区1乡1镇。每年孕产妇2300人左右。我区于1 990年8月开展母婴保健保偿工作。几年来,在上级领导的重视与支持下,在社区地段医生的大力配合下,我区的入保率逐年上升,妇幼保健工作质量也得到了大幅度提高。下面谈一谈我区在开展母婴保健保偿工作中的几点体会。 展开更多
关键词 母婴保健保偿工作 妇幼保健 保健保偿机制 目标管理责任制 保后服务 监督指导
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On Performance Appraisal for Logistic Support Personnel in a General Hospital
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作者 Zhang Jin Miao Zhimin Zhang Yun 《Review of Global Academics》 2014年第6期407-410,共4页
Logistic support personnel's work is critical for supporting and guaranteeing treatment, education, research and prevention in a hospital, where the performance appraisal for such personnel plays a quite ~important r... Logistic support personnel's work is critical for supporting and guaranteeing treatment, education, research and prevention in a hospital, where the performance appraisal for such personnel plays a quite ~important role in the entire performance appraisal system. As a part of the appraisal system for logistic staff of a hospital, the performance appraisal for logistic support personnel is essential for improving the overall logistic services of the hospital. In this paper, it is analyzed to increase a hospital's awareness of its importance. 展开更多
关键词 logistic support personnel performance appraisal
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Analysis on Post-Abortion Care Service Mechanism Construction and Popularization
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作者 Li Zhang Qingfeng Wan 《International Journal of Technology Management》 2013年第9期103-104,共2页
In view of current situation of high repeated abortion rate in China, the Chinese Women' s Development Foundation, the Family Planning Branch of Chinese Medical Association and the National Population and Family Plan... In view of current situation of high repeated abortion rate in China, the Chinese Women' s Development Foundation, the Family Planning Branch of Chinese Medical Association and the National Population and Family Planning Science and Technology Research Institute mutually sponsor the "Caring Her Care after Abortion(abbreviated as PAC) Public Welfare Project" , aiming at establishing PAC excellence service model outpatient service, regulating the female care service process after abortion, promoting contraception knowledge, strengthening the immediate contraception consciousness after abortion, implementing effective contraception measures and guiding females how to adhere to the correct usage after abortion, so as to improve the female reproductive health level. 展开更多
关键词 PAC mechanism construction POPULARIZATION
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