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多种因素向量化的客服工单智能排序应用 被引量:1
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作者 任华 王铮 汪少敏 《电信科学》 2018年第12期125-131,共7页
客服工单作为互联网行业客户最重要的接触点,智能化、智慧化处理成为各行业重点关注并亟待解决的主要问题,工单的智能排序为解决这一问题提供了可行化应用探索。人工智能及大数据的飞速发展给解决此类问题提供了新的方向和契机。首先分... 客服工单作为互联网行业客户最重要的接触点,智能化、智慧化处理成为各行业重点关注并亟待解决的主要问题,工单的智能排序为解决这一问题提供了可行化应用探索。人工智能及大数据的飞速发展给解决此类问题提供了新的方向和契机。首先分析了客服工单智能化排序的需求背景,在此基础上对实现客服工单智能化排序的主要方法和实现过程进行了分析,阐述了基于多因素向量化客服工单智能排序的应用探索。 展开更多
关键词 客服 智能排序 向量化 情感特征 可用性特征
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Physicochemical characteristics of various milk samples available in Pakistan 被引量:4
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作者 Mohammad IMRAN Hamayun KHAN +1 位作者 Syed Shah HASSAN Rasool KHAN 《Journal of Zhejiang University-Science B(Biomedicine & Biotechnology)》 SCIE CAS CSCD 2008年第7期546-551,共6页
We report physicochemical characteristics of various kinds of liquid milk commercially available in Pakistan in comparison with those of fresh natural milk from animals. Milk samples were collected from local markets ... We report physicochemical characteristics of various kinds of liquid milk commercially available in Pakistan in comparison with those of fresh natural milk from animals. Milk samples were collected from local markets at Peshawar, Pakistan, and analyzed for their physical features, including moisture, total solids, specific gravity, conductivity, viscosity and titratable acidity (lactic acid equivalent), and chemical components and macro-minerals, including total protein, casein, lactose, ash and minerals (Na, K and Mg). These items were compared with the physicochemical characteristics of the fresh natural milk samples from buffalo, cow and goat. The results were also compared with reported nutritional quality of milk from various countries and World Health Organization (WHO) standards. We found that all the physical features and chemical components of commercially available milk in Pakistan markets meet WHO's requirements, except for Na, K, Ca and Mg, which are below the standards. 展开更多
关键词 MILK Physicochemical characteristics Pakistan
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