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铁通杭州分公司
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《杭州(生活品质)》 2006年第8期64-65,共2页
中国铁通的前身——铁道通信信息有限责任公司于2000年12月20日成立。2004年1月20日。
关键词 铁通公司 中国铁通集团 铁道通信 通信信息 本地电话网 接入手段 代维 长途通信网 铁路运输 品质服
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在变化中坚守根本——专访香格里拉酒店集团中国区销售副总裁朱福明
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作者 宁南 《商务周刊》 2007年第23期75-75,共1页
《商务周刊》:2007年香格里拉实现了快速成长,我们可以从哪些方面找到原因?朱福明:香格里拉自1984年首次进入中国之日起,就已经定下了在中国大展宏图的策略。时至今日,先后在中国大陆的19个城市开设了24家饭店。
关键词 香格里拉酒店 销售副总裁 展宏图 品牌酒店 品牌基础 经济稳定 领先一步 竞争过程 奖励旅游 品质服
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A NEW SCHEDULING ALGORITHM TO PROVIDE PROPORTIONAL QOS IN OPTICAL BURST SWITCHING NETWORKS
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作者 Tan Wei Zhang Zhizhong +2 位作者 Luo Yunhan Wang Sheng Li Lemin 《Journal of Electronics(China)》 2006年第5期656-660,共5页
A new scheduling algorithm, which aims to provide proportional and controllable QoS (Quality of Service) in terms of burst loss probability for OBS (Optical Burst Switching) networks, is proposed on the ba- sis of a s... A new scheduling algorithm, which aims to provide proportional and controllable QoS (Quality of Service) in terms of burst loss probability for OBS (Optical Burst Switching) networks, is proposed on the ba- sis of a survey of QoS schemes in current OBS networks. With simulations, performance analysis and com- parisons are carried out in detail. The results show that, in the proposed scheme, burst loss probabilities are proportional to the given factors and the control of QoS performance can be achieved with better performance. This scheme will be beneficial to the OBS network management and the tariff policy making. 展开更多
关键词 Optical Burst Switching (OBS) Proportional Quality of Service (QoS) Scheduling algorithm
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Algorithm for Delay-Constrained Minimal Cost Group Multicasting
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作者 孙雨耕 王燕琳 阎新芳 《Transactions of Tianjin University》 EI CAS 2005年第4期283-288,共6页
Group multicast routing algorithms satisfying quality of service requirements of real-time applications are essential for high-speed networks. A heuristic algorithm was presented for group multicast routing with bandw... Group multicast routing algorithms satisfying quality of service requirements of real-time applications are essential for high-speed networks. A heuristic algorithm was presented for group multicast routing with bandwidth and delay constrained. A new metric was designed as a function of available bandwidth and delay of link. And source-specific routing trees for each member were generated in the algorithm by using the metric, which satisfy member′s bandwidth and end-to-end delay requirements. Simulations over random network were carried out to compare the performance of the proposed algorithm with that from literature.Experimental results show that the algorithm performs better in terms of network cost and ability in constructing feasible multicast trees for group members. Moreover,the algorithm can avoid link blocking and enhance the network behavior efficiently. 展开更多
关键词 group multicast multimedia communication quality of service traffic balancing
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Normative Versus Perceptual Gap Analysis of Hotel Product Quality as a Service to Tourism in Kenya
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作者 Joe Kibuye Wadawi Frederick Jacobus Herbst Nerine Cecilia Bresler 《Chinese Business Review》 2011年第12期1091-1105,共15页
Kenya's tourism business stagnated from 1991 to 2003 and only registered small but steady grew from 2004. One of the sectors that recorded poor performance as a result of the slow growth of tourism is the hotel busin... Kenya's tourism business stagnated from 1991 to 2003 and only registered small but steady grew from 2004. One of the sectors that recorded poor performance as a result of the slow growth of tourism is the hotel business. Despite this slack, stakeholders in Kenya have not tried to assess the extent to which the quality of this sector may impact on destination preference. The ultimate purpose of this research was to establish the quality gap between the expected and the perceived hotel product/service quality from both the perspective of the tourists and the hotel operators in Kenya. It was motivated by the need to create parameters that can elavate the competitiveness of Kenya's tourism using the hotel product/service quality offer. Descriptive quantitative research design was used to establish the secondary objectives and to assess two propositions set for the study. A sample of 211 tourists and 19 hotel operators in two major tourist provinces of Kenya was used to obtain information regarding normative and perceptive hotel product/service quality. Kenya's only destination marketing organisation, Kenya Tourist Board (KTB) marketers were also surveyed to provide insight on Kenya's destination position with regard to the motivation of tourists to visit Kenya. The study established that although the attractions which make tourists come to Kenya are the unique wildlife safari, beach tourism and the natural scenery, hotel product quality and hospitality plays a vital role in motivating tourists to choose Kenya as the destination to visit. However, this study found out that while the tourists and hotel operators agree on the normative hotel product quality level, there is a significant gap between the normative quality and the perceptual quality registered by tourists who used hotel services. The study established that hotel operators only recognize quality regulatory institutions with statutory and legal authority to incriminate facilities that do not comply with laid down operational requirements such as Hotels and Restaurants Authority and the Local Authority Public Health Department. The study has proposed an integrated framework that may be utilized to build a superior national hotel product/service quality so that the economic potential of tourism is maximized in Kenya. 展开更多
关键词 destination marketing TOURISM COMPETITIVENESS Kenya tourism hotel product/service quality
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Discussion on Quality Control in Food and Beverage Service
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作者 LIU Xinchao 《International Journal of Technology Management》 2013年第12期53-55,共3页
In the service economic age, the hotel service becomes the focus among the hotel. The competition among the hotels is fierce day by day. So, the requirement to the service quality of the guests becomes higher and high... In the service economic age, the hotel service becomes the focus among the hotel. The competition among the hotels is fierce day by day. So, the requirement to the service quality of the guests becomes higher and higher. The service quality of the hotel reflects the comprehensive quality of the hotel management. If a hotel wants to make guests be satisfied, it must pay its best effort.In this paper, the concept and significance of quality management in food and beverage service was first elaborated, and then methods of quality control at different phases are discussed in detail. Finally, some strategies for quality control in food and beverage service are put forward. 展开更多
关键词 food and beveraze service service quality CONTROL
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