With the rapid development of big data,online education can use big data technology to achieve personalized and intelligent education as well as improve learning effect and user satisfaction.In this study,the users of...With the rapid development of big data,online education can use big data technology to achieve personalized and intelligent education as well as improve learning effect and user satisfaction.In this study,the users of The Open University of China online education platform were taken as the research object,their user behavior data was collected,cleaned,and analyzed with text mining.The RFM model and the improved K-Means algorithm were used to construct the user portrait of the platform group and the needs and preferences of different types of the users were analyzded.Chinese word segmentation was used to show the key words of different types of users and the word cloud of their using frequency.The focus of different user groups was determined to facilitate for the follow-up course recommendation and precision marketing.Experimental results showed that the improved K-Means algorithm can well depict the behavior of group users.The index of silhouette score was improved to 0.811 by the improved K-Means algorithm,from random uncertainty to a fixed value,which can effectively solve the problem of inconsistent results caused by outlier sample points.展开更多
文摘With the rapid development of big data,online education can use big data technology to achieve personalized and intelligent education as well as improve learning effect and user satisfaction.In this study,the users of The Open University of China online education platform were taken as the research object,their user behavior data was collected,cleaned,and analyzed with text mining.The RFM model and the improved K-Means algorithm were used to construct the user portrait of the platform group and the needs and preferences of different types of the users were analyzded.Chinese word segmentation was used to show the key words of different types of users and the word cloud of their using frequency.The focus of different user groups was determined to facilitate for the follow-up course recommendation and precision marketing.Experimental results showed that the improved K-Means algorithm can well depict the behavior of group users.The index of silhouette score was improved to 0.811 by the improved K-Means algorithm,from random uncertainty to a fixed value,which can effectively solve the problem of inconsistent results caused by outlier sample points.
