This research explored the organization＇s public relationship management practices in corporate blogs on the web. Content analyses of corporate blogs of large Korean firms over two years in a longitudinal design reve...This research explored the organization＇s public relationship management practices in corporate blogs on the web. Content analyses of corporate blogs of large Korean firms over two years in a longitudinal design revealed that relationship management strategies of openness, positivity and sharing of tasks were featured relatively strongly, whereas networking, access, and assurances were enacted relatively weakly. Further, most Korean corporate blogs utilized a tightly controlled top-down strategy. In addition, the use level of relationship management strategy was tied to the kind of corporate blogging strategies, but not to the industry type of the firms. Although utilized the same social media device, corporate blogs enacted different purposes and relational management activities in different countries, indicating that corporate blogs are largely cultural and driven locally.展开更多
The essence of the whole channel is customer satisfaction, the pursuit of customer experience, this is the ultimate goal. With the side of the mobile phone shopping boom intensified, with high-tech fusion of fashion r...The essence of the whole channel is customer satisfaction, the pursuit of customer experience, this is the ultimate goal. With the side of the mobile phone shopping boom intensified, with high-tech fusion of fashion retailers also join the flay, demonstrating its ability to satisfy the consumers at any time and place, shopping demand, thus officially announced the full channel retail era. La Chapelle is a clothing enterprise sales in Intemet plus the tide of the times, combined with the characteristics of innovation, a new sales model, namely ＂seamless＂ full channel sales model. Through the whole channel： business combination of traditional business model, the whole direct： online and offline synchronization services, new competition： the O2O model provides a three-dimensional three-dimensional services constitute the innovation. This paper mainly introduces La Chapelle＇s full channel mode analysis to get the full channel mode successfully, and implicit in the crisis enterprise development of this mode, at the same time, several companies to address the challenges of decision-making is also introduced, finally is a summary.展开更多
WeChat is a pretty hot social software in China, which is also a free mobile application with the core function of multimedia information communication launched by Tencent in 2011 and has been widely popularized and u...WeChat is a pretty hot social software in China, which is also a free mobile application with the core function of multimedia information communication launched by Tencent in 2011 and has been widely popularized and used in China. As an auxiliary function module, the official accounts also provide a channel to deeply communicate with specific groups. At present, there are totally 30,000 certified WeChat official accounts, and more than 70% of which are enterprise accounts. WeChat official accounts supply a good chance to government departments, enterprises, media and personal to propagandize and popularize their information. Therefore, various media choose WeChat public platform as trial for new modes of news communication.展开更多
文摘This research explored the organization＇s public relationship management practices in corporate blogs on the web. Content analyses of corporate blogs of large Korean firms over two years in a longitudinal design revealed that relationship management strategies of openness, positivity and sharing of tasks were featured relatively strongly, whereas networking, access, and assurances were enacted relatively weakly. Further, most Korean corporate blogs utilized a tightly controlled top-down strategy. In addition, the use level of relationship management strategy was tied to the kind of corporate blogging strategies, but not to the industry type of the firms. Although utilized the same social media device, corporate blogs enacted different purposes and relational management activities in different countries, indicating that corporate blogs are largely cultural and driven locally.
文摘The essence of the whole channel is customer satisfaction, the pursuit of customer experience, this is the ultimate goal. With the side of the mobile phone shopping boom intensified, with high-tech fusion of fashion retailers also join the flay, demonstrating its ability to satisfy the consumers at any time and place, shopping demand, thus officially announced the full channel retail era. La Chapelle is a clothing enterprise sales in Intemet plus the tide of the times, combined with the characteristics of innovation, a new sales model, namely ＂seamless＂ full channel sales model. Through the whole channel： business combination of traditional business model, the whole direct： online and offline synchronization services, new competition： the O2O model provides a three-dimensional three-dimensional services constitute the innovation. This paper mainly introduces La Chapelle＇s full channel mode analysis to get the full channel mode successfully, and implicit in the crisis enterprise development of this mode, at the same time, several companies to address the challenges of decision-making is also introduced, finally is a summary.
文摘WeChat is a pretty hot social software in China, which is also a free mobile application with the core function of multimedia information communication launched by Tencent in 2011 and has been widely popularized and used in China. As an auxiliary function module, the official accounts also provide a channel to deeply communicate with specific groups. At present, there are totally 30,000 certified WeChat official accounts, and more than 70% of which are enterprise accounts. WeChat official accounts supply a good chance to government departments, enterprises, media and personal to propagandize and popularize their information. Therefore, various media choose WeChat public platform as trial for new modes of news communication.
