Empirical Study on Customer Satisfaction Influencing Factors of Industry Application Products Based on Experiential Level Theory

The rapid development of industry application products has greatly influenced society. It has become essential for some telecommunication companies to focus on customer satisfaction with industrial products used by the government and enterprise customers. Following the review of a previous study of customer satisfaction and with the help of experiential level theory,this article attempts to establish a Satisfaction Factors Model for researching customer satisfaction with industry applications. We chose a product named "Mobile Monitor" and investigated the emotional satisfaction of 127 users and company leaders from different walks of life,and showed that 7 of the product's features affected the customers' overall emotional satisfaction. Lastly,this paper points out management implications of this application based on quantitative results. It presents a preliminary exploration program for customer satisfaction research in this specific field. The empirical research on a specific product based on experimental level theory may serve as a reference for other companies that desire to carry out similar surveys in future.

Polish Exports in the EU Market and Its Competitiveness in the Face of the Crisis

This article presents the problem of the competitiveness of the economy in relation to foreign trade, with particular emphasis on the current crisis. The research results are presented here, relate to the exchange between Poland and the EU countries in the field of industrial goods during the time of the association and membership in this group. They show that Polish competitiveness is improving slowly, but the structure of our exports is still unfavorable, since it is dominated by products with a low degree of processing. However, recent years have seen some improvements as evidenced by the results from the period of recession. Researches were done by using the most popular indicates like revealed comparative advantage （RCA） and intra-industry trade （IIT）. Also the influence of some other factors, apart from the association, on the competitiveness of exports was discussed and the conclusions from the research were presented.

State Support of Russian Agro-industrial Complex at the Federal and Regional Levels on Entering the Global Market

The main subject of the report consists in showing positive course of Russian agriculture over the last years-entering the global market. That＇s why it is essential to make following steps to support manufactures aiming them more actively at export： to develop export operations; to develop actively agro-industrial complex perspectives for entering the WTO; to ensure the food safety of agro-industrial complex while exporting the products; in the context of globalization Russian regions are entering more actively the global market as the relatively independent subjects of international economical relationships. The food safety of Russia-such condition of the state economy, when food independence of the country is provided, provision; physical and economic utility of food products is guaranteed by the state and corresponds to requirements of the legislation of the Russian Federation in safety and quality. Participation in the WTO gives to the country set of advantages in the decision food independence. In the world, the country and in region management of efficiency agriculture with a view of advancement to food safety, should be coordinated necessarily with food independence. State support of the Russian agro-industrial complex on the federal and regional levels when entering into the world market-is a factor of the formation of a new geopolitical status of Russia in the world arena, it is the new selection mechanism of the development of globalization processes in favor of the active participation of the agro-industrial complex of Russia in the world economy.

The Development of Danish Agriculture and Agribusiness： Lessons to Be Learned in a Global Perspective

The agri and food industry is a major industrial sector in Denmark. Compared to other countries on a similar level of economic development Denmark has an extremely important agriculture and agribusiness sector. Danish agri and food cooperatives seem to have been successful in obtaining international competitiveness. The transformation and the structural development of the cooperative sector have more or less been completed. The development of the industrial structure among Danish agricultural cooperatives has been very rapid during the latest decades. Through mergers and acquisitions the number of firms has fallen dramatically, and the result has been increasing concentration ratios in almost all groups of the food industry. Structural development, concentration and globalization in recent decades have resulted in agri and food companies now being among the largest in Europe. To a large extent, agriculture all over the world faces similar problems and challenges. For this reason, it is essential that know-how, experiences and lessons can be transferred and adopted by agriculture in other countries around the world. In many ways, the experience and the success behind Danish agriculture and agribusiness can be transferred to other countries. However, profound studies of specific needs and conditions are necessary.

Research Achievements and Trends in Forest Products Science in Indonesia

The supply of logs for wood industries during the period 2004-2008 was 13.5-32 million cubic meters per year. Logs from plantation forest reached about 65%, which was exploited from industrial plantation forest, Perum Perhutani, as a government enterprise, community forest and estate. The changing log supply from natural forest to plantation forest implies changing of wood species, cutting cycle, log diameter and wood properties. Research concerning the utilization of fast growing species, small log diameter, lesser used species and other llignocellulosic material have been intensively done by some research institutes and universities, and were related to wood properties, wood properties enhancement, wood chemistry, bio-composite, wood engineering, and also non-timber forest products.

Research ＆ Exploration Dematerialization Factors in Furniture-design Based on Scandinavian Style

Nordic design has also been called the ＂Scandinavian＂ design, with the best reputation in the international design field, especially in furniture, industrial products and other fields. Scandinavian design, with simple but not easy product appearance and shape, perfect man-machine interface, and very humane exotic customs, has led the global design industry trend, touching consumers＇ hearts all over the world since several decades of years ago. Dematerialization factors bound in Nordic-design are the root cause of the classic achievements. Dematerialization fully contains human touch, human factors. This is focusing on people-oriented design concepts, reflecting the best harmonious development of the modern world＇s ideas and themes. This article mainly takes Scandinavian-product design as an example-furniture and industrial design, and makes further exploration and research of dematerialization factors contained by products.

Synthesis of Monoglycerides with Cinnamomum Burmannii Seeds Oil and Its Application in Moisturizing Cream

Synthesis of monoglycerides with Cinnamomum burmannii seeds oil and its application in moisturizing cream were studied. The results showed that the optimal transesterification conditions of synthesis of monoglycerides with Cinnamomum burmannii seeds oil were as follows： the glycerol to oil molar ratio of 3 ： 1 ; NaOH catalyst dosage of 0.8% of the oil mass; reaction temperature of 180 ℃ for 3 hours; and the yield reached 62.6% . The crude product was purified by molecular distillation and the purity of the final product achieved 92.8%. Physicochemical properties of moisturizing cream prepared by using the final product can meet the requirements of China National Standard and the cosmetic product displayed good performance in application.

Can Industrial By-products Be Used as Tools in Sustainable Agriculture？

The goal of our study is to present results about the effects of selected industrial wastes-sewage sludge, lime sludge, compost-on the physiological parameters of plants. Maize seedlings （Zea mays L cvs. Norma SC） were used in soil plant （rhizobox） and nutrient solution plant system. The filtrates of the examined materials were used in the nutrient solution and the raw materials in the soil. Dry matter accumulation of shoots and roots, relative chlorophyll contents and the contents of some elements were measured in the plants grown on the nutrient solution. The examined materials contain some useful elements for plants e.g. Cu, Fe, K, and Mg and plenty of toxic metals e.g. AI, Cr. Root growth in the rhizoboxes was monitored, as well as that of roots in the experiment using soil. This type of growth was more intensive with the use of lime sludge than with of sewage sludge. On the other hand, the results were better at the sewage sludge than the lime sludge on the nutrient solution.

Focus on the key problems and dilemmas that arise in developing eco-industrial parks in China

Despite the widespread incorporation of sustainable development into policy discourses, actually achieving the win-win-win scenario of economic, environmental and social development continues to be problematic. Advocates of industrial ecology suggest that shifting the basis of industrial production from a linear to a closed loop system, these gains can be achieved. In recent years, concepts drawn from industrial ecology have been used to plan and develop eeo-industrial parks （EIPs） that seek to increase business competitiveness, reduce waste and pollution, create jobs and improve working conditions. Despite a growing interest in EIPs, there have been few empirically informed studies that seek to explore the potential contribution such EIPs may make to sustainable development. This paper contributes to a developing sympathetic critique of industrial ecology by focusing on the key problems and dilemmas that arise in the course of developing eco-industrial parks, drawing upon empirical work conducted in China. The paper draws upon both an extensive survey of EIPs and in-depth interviews conducted with a range of stakeholders at some sites in China. As the paper reveals, EIPs in China are in their early stages and likewise their contribution to economic development and environmental policy, let alone social policies, is complicated and inchoate. The empirical material reveals that key features of industrial ecology such as inter-firm networking and collaboration in the form of materials interchange and energycascading are either absent or in the early planning stages. In each of the cases studied what is emerging is a form of EIP partly determined by the geographic setting and broader economic realities of the locality. While collaborative behavior between firms is central to EIP development if the potential benefits of industrial ecology are to be realized, it is important to realize that such behavior is difficult to develop from scratch through policy intervention. In conclusion, the paper suggests that expectations must be realistic for the community and location in question. As part of that realism, EIP projects must be designed to allow for a gradual approach, and each phase needs to be financially viable.

戴民主：用科学的发展观加强四大产业建设

2月25日，副局长戴民主在局2004年工作会议总结讲话中指出，我们要用求真务实的精神做实工业产品业，用勇于开拓的精神做大建设工程业，用与时俱进的精神做强地矿勘察业，用因市制宜、因地制宜的思路做活商贸服务业。一句话，就是要用科学的发展观来加强我局四大产业建设。

The Gray Relevancy Research on New Products Output and Science ＆ Technology Resources input in State-owned industrial Enterprises

This paper analyzes the correlativity between new products output and science ＆ technology resources input by the method of Gray Relevancy model, and finds that the spending for new products has greatest correlativity with new products output in large and medium sized state-owned industrial enterprises.