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呼叫中心系统在ARP用户服务中的应用
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作者 何晓涛 杜义华 焦文彬 《科技促进发展》 2012年第10期65-70,共6页
健全的运维体系和优质的用户服务,是大型信息管理系统能稳定运行、持续优化和深入应用的重要保障。本文对中国科学院资源规划系统(Academia Resource Planning,简称ARP)自实施上线以来的用户服务模式进行介绍,重点阐述了ARP呼叫中心系... 健全的运维体系和优质的用户服务,是大型信息管理系统能稳定运行、持续优化和深入应用的重要保障。本文对中国科学院资源规划系统(Academia Resource Planning,简称ARP)自实施上线以来的用户服务模式进行介绍,重点阐述了ARP呼叫中心系统在用户服务中的应用,并对当前用户服务工作中存在的问题以及如何进一步提升用户服务能力、提高用户满意度进行了探讨。 展开更多
关键词 ARP 呼叫中心用 户服务
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对农机户服务与管理的思路与对策
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作者 李芬 徐志华 胡朝阳 《汉中科技》 2011年第2期14-14,24,共2页
针对城固县农机发展现状,为确保国家惠农政策充分落实好,取得好效益,真正做到惠农富农的目的,文章从五个方面阐述了加强对农机户服务与管理的对策。
关键词 农机户服务 管理 思路 对策
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农业服务户分化与小农户衔接现代农业的路径设计 被引量:11
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作者 芦千文 文洪星 《农林经济管理学报》 北大核心 2018年第6期650-659,共10页
当前,服务化正成为与兼业化、专业化并行的中国农户新的分化方向,据此可把中国农户划分为兼业农户、农场类户、服务类户3类。服务类户的分化是在改革前期的制度遗产、改革以后土地经营权流转不畅、农业劳动特点三重作用因素下,农户以市... 当前,服务化正成为与兼业化、专业化并行的中国农户新的分化方向,据此可把中国农户划分为兼业农户、农场类户、服务类户3类。服务类户的分化是在改革前期的制度遗产、改革以后土地经营权流转不畅、农业劳动特点三重作用因素下,农户以市场为导向参与社会分工自发形成,目前在数量上远多于土地规模经营农户。服务类户分化对其他两类农户的行为逻辑产生重要影响,表现在农户对农态度、经营目标的分化以及不同农户对市场信号、技术冲击、政策调控的响应差异。对兼业农户和农场类户来说,服务类户的分化提高了响应市场信号的敏感度,形塑了服务外包的行为路径依赖,缩小了技术效率在规模上的差异。在3类农户构成的农业经济系统中,服务类户发挥了现代生产要素进入农业的"中转站"和"催化剂"作用。从农户分化结果来看,这是其走向现代农户的自我努力。这一过程分化为生产方式现代化和经营管理现代化并行、互促的两条"迂回"路径,兼容了各种农户改造理论中的行为和政策意蕴,还解决了现代生产要素入户和农业资本积累的难题,以此可以作为一条重要的小农户衔接现代农业的路径。要顺应和诱导农户加速分化,构建激励型农业政策结构,发挥服务类户、农场类户带动兼业农户的作用。。 展开更多
关键词 分化 农业服务 小农与现代农业衔接 路径设计
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浙江中烟雨山基地单元“分户经营+专业化服务”型合作社SWOT分析 被引量:1
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作者 李永富 曹学铭 姚雪梅 《金融经济(下半月)》 2014年第11期94-96,共3页
本文以浙江中烟雨山基地单元为研究对象,运用SWOT分析的研究框架,系统分析"分户经营+专业化服务"型合作社内外部环境以及面临的困境。研究表明,"分户经营+专业化服务"型合作社发展既有其自身发展的优势,即机械化一... 本文以浙江中烟雨山基地单元为研究对象,运用SWOT分析的研究框架,系统分析"分户经营+专业化服务"型合作社内外部环境以及面临的困境。研究表明,"分户经营+专业化服务"型合作社发展既有其自身发展的优势,即机械化一步到位,效率极大提高,增加土地流转效率,烟农队伍素质逐渐提高,种烟物资价格透明化;同时,政府对烟叶生产组织形式创新的大力扶持,规模化种植带动了专业化服务供给,现代烟草科技的推广应用,合作社法制建设日绩完善也为烟农专业合作社的发展提供了重要机遇;烟农合作社自身固定资产投资规模大,风险较高、合作社人才匮乏、内部治理不规范等内在问题,以及农地细碎化、成本上升、烟农合作意识较差等外部严重制约了烟农专业合作社的可持续发展。 展开更多
关键词 “分经营+专业化服务 SWOT分析 雨山基地单元
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浦南镇涌现一批“农业生产服务户”
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《农业科技与信息》 2005年第10期41-41,共1页
随着现代农业的发展,农民对种田瞄准市场,生产依靠技术,销售摸准行情,农业的收、种、管实现专业化和机械化等需求越来越迫切。于是东海县浦南镇一批具备这些优势的“农业生产服务户”便悄然兴起。
关键词 浦南镇 农业生产服务 农村经济 经济效益
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河南省信息进村入户综合服务平台效果关键影响因素分析
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作者 张书伦 郭志杰 梁云 《农业灾害研究》 2019年第3期124-127,共4页
针对河南省信息进村入户综合服务平台应用效果进行评价分析,通过对河南省18个地市、105个县区的用户进行问卷调研,对平台的应用效果进行了定量分析。从信息质量、平台质量、服务质量、平台安全性、平台柔性5个维度,构建了平台满意度评... 针对河南省信息进村入户综合服务平台应用效果进行评价分析,通过对河南省18个地市、105个县区的用户进行问卷调研,对平台的应用效果进行了定量分析。从信息质量、平台质量、服务质量、平台安全性、平台柔性5个维度,构建了平台满意度评价指标体系,并建立了二分类Logistic回归模型,揭示平台效果满意度的关键影响因素。评价结果表明,用户特征和平台柔性对平台满意度的影响都不显著,而信息准确度、信息丰富性、信息标准化程度、界面友好度、页面反应速度、菜单设计科学性、服务专业化和用户信息安全对平台效果满意度的影响显著。 展开更多
关键词 河南省 信息进村入综合服务平台 效果评估 关键影响因素
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农户对农业供给侧结构性改革政策的响应 被引量:5
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作者 芦千文 吕之望 《经济与管理》 CSSCI 2019年第3期43-51,共9页
从农户经营形态分化趋势出发,把我国农户分为普通农户、农场类户、服务类户三类,把对农业态度、消费导向和储蓄倾向纳入行为影响因素,分析三类农户的行为逻辑差异和相互关联性,给出响应农业政策变化的决策谱系,并以农业供给侧结构性改... 从农户经营形态分化趋势出发,把我国农户分为普通农户、农场类户、服务类户三类,把对农业态度、消费导向和储蓄倾向纳入行为影响因素,分析三类农户的行为逻辑差异和相互关联性,给出响应农业政策变化的决策谱系,并以农业供给侧结构性改革为背景提供了宏微观例证。结果表明:在对农业供给侧结构性改革的响应中,普通农户较为迟滞,农场类户、服务类户较为敏感,服务类户的存在显著提高了农场类户和普通农户的响应效率。同时,服务类户表现出对农场类户的支撑作用、对普通农户的带动作用,加速了先进技术和现代要素入户的进程。把服务类户从农户群体中分离出来,以决策谱系的形式呈现不同类型农户对农业政策变化的响应,厘清了农业政策变化引起农户响应的作用机制,具有较强的政策参考价值。 展开更多
关键词 分化 行为逻辑 决策谱系 农业服务 农业政策转型
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谈谈地级市图书馆如何为老年读者服务 被引量:2
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作者 邝耿力 《河南图书馆学刊》 2015年第6期28-29,40,共3页
在老龄化社会背景下,图书馆作为政府推广文化惠民的重要阵地,肩负的责任空前巨大,如何能充分利用现有资源进一步提高对老年读者的服务水平,成为摆在每个图书馆人面前的一个重要课题。
关键词 老龄化社会 区别化服务 深化延伸服务
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科技入户虾农致富有道 广西党江对虾迎天下客
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《内陆水产》 2005年第7期26-26,共1页
金色的六月,广西省合浦县党江镇到处都是"虾的海洋".农业部"科技入户"活动使得党江虾农早造养虾全面丰收.
关键词 合浦县 党江镇 “农业科技入服务活动 南美白对虾养殖业 经济效益
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基于Poisson分布需求的两级零售系统最优订货策略 被引量:6
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作者 王亮 孙绍荣 +1 位作者 李秀森 李世珣 《上海理工大学学报》 EI CAS 北大核心 2005年第3期229-233,共5页
考虑由一个分销中心和N个零售商组成的两级分销库存系统.假设两级库存补充均采取周期订货策略,在每个零售商处的客户需求是随机的,且服从Poisson分布.当给定的某一货物缺货时,顾客愿意等待特别订货的概率是一确定的常数.在满足给定的客... 考虑由一个分销中心和N个零售商组成的两级分销库存系统.假设两级库存补充均采取周期订货策略,在每个零售商处的客户需求是随机的,且服从Poisson分布.当给定的某一货物缺货时,顾客愿意等待特别订货的概率是一确定的常数.在满足给定的客户服务水平的条件下,寻求该供应链总费用的最小化.对库存费用的计算进行了精确的推导,并且得到了最优的订货策略.最后给出了一个算例,根据所得到的公式由电子表格获得了两级最优库存水平. 展开更多
关键词 二级分销系统 POISSON分布 最优订货策略 库存控制 户服务水平
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Improved ant colony optimization for multi-depot heterogeneous vehicle routing problem with soft time windows 被引量:10
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作者 汤雅连 蔡延光 杨期江 《Journal of Southeast University(English Edition)》 EI CAS 2015年第1期94-99,共6页
Considering that the vehicle routing problem (VRP) with many extended features is widely used in actual life, such as multi-depot, heterogeneous types of vehicles, customer service priority and time windows etc., a ... Considering that the vehicle routing problem (VRP) with many extended features is widely used in actual life, such as multi-depot, heterogeneous types of vehicles, customer service priority and time windows etc., a mathematical model for multi-depot heterogeneous vehicle routing problem with soft time windows (MDHVRPSTW) is established. An improved ant colony optimization (IACO) is proposed for solving this model. First, MDHVRPSTW is transferred into different groups according to the nearest principle, and then the initial route is constructed by the scanning algorithm (SA). Secondly, genetic operators are introduced, and crossover probability and mutation probability are adaptively adjusted in order to improve the global search ability of the algorithm. Moreover, the smooth mechanism is used to improve the performance of the ant colony optimization (ACO). Finally, the 3-opt strategy is used to improve the local search ability. The proposed IACO was tested on three new instances that were generated randomly. The experimental results show that IACO is superior to the other three existing algorithms in terms of convergence speed and solution quality. Thus, the proposed method is effective and feasible, and the proposed model is meaningful. 展开更多
关键词 vehicle routing problem soft time window improved ant colony optimization customer service priority genetic algorithm
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Data Conversion Among Different Databases Under an Integrated Network Environment 被引量:2
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作者 梁允荣 高玮玲 杨茜 《Journal of Beijing Institute of Technology》 EI CAS 2001年第2期209-214,共6页
Method for data conversion of heterogeneous DBMS's in the integrated network environment is introduced. The technical approach used can perform data conversion of heterogeneous databases located on different nodes... Method for data conversion of heterogeneous DBMS's in the integrated network environment is introduced. The technical approach used can perform data conversion of heterogeneous databases located on different nodes of the network, such as Oracle, Sybase, Informix, MS SQL Server, SQL Anywhere and Foxpro. The conversion system adopts the Client/Server architecture and provides visual integrated interface for users. 展开更多
关键词 heterogeneous DB data conversion CLIENT/SERVER visual interface
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PERFORMANOE EVALUATION OF HT-7 DATA PROOESSING SYSTEM
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作者 舒炎泰 金志刚 刘根成 《Transactions of Tianjin University》 EI CAS 1999年第1期7-11,共5页
This paper describes the RTSS simulation-based performance evaluation method during the upgrade of the HT-7 data processing system to a distributed environment. We present the main concepts and steps of the method. Qu... This paper describes the RTSS simulation-based performance evaluation method during the upgrade of the HT-7 data processing system to a distributed environment. We present the main concepts and steps of the method. Queueing modeling and steady-state operational analysis techniques are also used for analytic modeling. Both simulation and analysis studies on the HT-7 data processing system indicate that in comparison with conventional time-shared systems,a client/server system can significantly reduce the completion time of raw data display,real-time data processing and data transfer in the online system,raise the workload capacity and reduce the average waiting time of the off-line system. 展开更多
关键词 data processing system C/S (client/server ) PERFORMANCE
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A hybrid DVE architecture based on temp server
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作者 吴言华 蔡云泽 许晓鸣 《Journal of Southeast University(English Edition)》 EI CAS 2006年第2期180-184,共5页
A hybrid distributed virtual environment (DVE) architecture is presented by importing a peer-to-peer (P2P) idea into the traditional client/server (C/S) architecture to improve the DVE system's scalability. The... A hybrid distributed virtual environment (DVE) architecture is presented by importing a peer-to-peer (P2P) idea into the traditional client/server (C/S) architecture to improve the DVE system's scalability. The mathematical model of the overload of the center server was built and a series of simulation experiments were performed to validate the conclusions. When the client number increases to a certain value, the hybrid architecture can reduce server overload with some special clients (temp servers) selected with a certain heuristic strategy. With this architecture, the DVE system can support more system clients with the same server hardware than the C/S architecture can. The server overload "pulse" phenomena causing by the exiting of the temp server can be resolved by adopting a more optimized temp server selecting strategy and by reducing the child client capability of the temp server. By combining the advantages of the C/S architecture and the P2P architecture, the hybrid DVE architecture can effectively improve the scalability of the DVE system. This is validated by theoretical analysis and simulation experiments. 展开更多
关键词 distributed virtual environment temp server user scale PEER-TO-PEER CLIENT/SERVER
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Beamforming and Interference Cancellation for D2D Communication Assisted by Two-Way Decode-and-Forward Relay Node 被引量:4
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作者 Yiyang Ni Jie Zhao +1 位作者 Yuxi Wang Hongbo Zhu 《China Communications》 SCIE CSCD 2018年第3期100-111,共12页
This paper investigates the device-to-device(D2D) communication underlaying cellular network assisted by a two-way decode-and-forward relay node. We assume the base station(BS) is equipped with M-antenna and serves it... This paper investigates the device-to-device(D2D) communication underlaying cellular network assisted by a two-way decode-and-forward relay node. We assume the base station(BS) is equipped with M-antenna and serves its own cellular user while the D2D users communicate via a two-way decode-and-forward relay node. Both beamforming(BF) and interference cancellation(IC) strategies at the BS are considered to improve the performance for the cellular link and D2D link, respectively. We first analyze the received signal-to-interference-plus-noise for the cellular link under BF and IC strategies and then derive the exact closed-form expressions for the cellular link. Asymmetric and symmetric cases are discussed for various locations of each user. Finally, the approximations for high signal-to-noise regime are also presented. Numerical results demonstrate the accuracy of the analytical and asymptotic results. 展开更多
关键词 BEAMFORMING interference cancel-lation device-to-device (D2D) outage proba-bility relay-assisted
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Undergraduate nursing education in the United States 被引量:6
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作者 Susan A. LaRocco 《Journal of Medical Colleges of PLA(China)》 CAS 2010年第1期44-49,共6页
Nursing education in the United States began in the 1870s with hospital training schools modeled after the Nightingale plan. Presently there are three educational paths that students may take to become a registered nu... Nursing education in the United States began in the 1870s with hospital training schools modeled after the Nightingale plan. Presently there are three educational paths that students may take to become a registered nurse (RN). These are the baccalaureate degree (BS), the associate degree (AD) and the diploma. Accelerated nursing programs are also available for people who have a baccalaureate degree in another field. Nursing education and nursing practice in the United States is regulated by each of the 50 states. The focus of nursing education is the preparation of nurses who use critical thinking skills to provide comprehensive patient-centered care to a variety of clients. It is expected that nurses will function using evidence-based practice in a culturally competent, safe manner. Nursing schools must be approved by the state in which they exist. In addition to this, most nursing schools are also accredited, a voluntary process that is done by a non-governmental association. All graduates take the same licensing exam, a computer adaptive test that is from 75 to 265 items long educated graduates were first time test takers; 85.5% passed the exam. Trends in nursing education In 2008 almost 120,000 US include a focus on evidence based practice, an emphasis on safety and quality, patient education and management of chronic conditions, genetics and genomics and the use of simulation in nursing education 展开更多
关键词 Nursing education Nurse licensure United States of America
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Privacy-Preserving Relative Location Based Services for Mobile Users 被引量:4
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作者 Fei Ning Zhuang Yi +2 位作者 GU Jingjing Cao Jiannong Yang Liang 《China Communications》 SCIE CSCD 2015年第5期152-161,共10页
Location-aware applications have been used widely with the assistance of the latest positioning features in Smart Phone such as GPS,AGPS,etc.However,all the existing applications gather users' geographical data an... Location-aware applications have been used widely with the assistance of the latest positioning features in Smart Phone such as GPS,AGPS,etc.However,all the existing applications gather users' geographical data and transfer them into the pertinent information to give meaning and value.For this kind of solutions,the user's privacy and security issues might be raised because the geographical location has to be exposed to the service provider.A novel and practical solution is proposed in this article to provide the relative location of two mobile users based on their WiFi scanned results without any additional sensors.There is no privacy concern in this solution because end users will not collect and send any sensitive information to the server.This solution adopts a Client/Server(C/S) architecture,where the mobile user as a client reports the ambient WiFi APs and the server calculates the distances based on the WiFi AP's topological relationships.A series of technologies are explored to improve the accuracy of the estimated distance and the corresponding algorithms are proposed.We also prove the feasibility with the prototype of "Circle Your Friends" System(CYFS) on Android phone which lets the mobile user know the distance between him and his social network friends. 展开更多
关键词 relative location privacy-preserv-ing CYFS
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Research on Services Modeling in LTE Networks 被引量:2
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作者 LIU Qi SHI Yameng +1 位作者 LI Fuchang FAN Bin 《China Communications》 SCIE CSCD 2016年第2期109-120,共12页
Service modeling offers fundamental guidance to the construction and operation of mobile telecommunication networks. As the domestic LTE networks have been deployed massively, the refined LTE services model needs to b... Service modeling offers fundamental guidance to the construction and operation of mobile telecommunication networks. As the domestic LTE networks have been deployed massively, the refined LTE services model needs to be established urgently. In this paper, we firstly extract characteristic parameters of services from statistical data in 3G networks, especially in time, space and user dimension. Secondly, the development trends of LTE services are analyzed. And the refined LTE service model is established. Finally, prediction results of LTE service development in China is given, which could provide effi cient support for networks' optimization and evolution. 展开更多
关键词 LTE services model refinedoperations services value
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Development of a Portfolio Simulation System for Apparel Supply Chain 被引量:1
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作者 董爱华 黄伟强 +1 位作者 杨国荣 陈锡富 《Journal of Donghua University(English Edition)》 EI CAS 2009年第2期207-215,共9页
In this paper,a generic retailer-oriented portfolio simulation system linking manufacturer,retailer,and customer in apparel supply chain is presented.The purpose of the simulator is to generate a portfolio consisting ... In this paper,a generic retailer-oriented portfolio simulation system linking manufacturer,retailer,and customer in apparel supply chain is presented.The purpose of the simulator is to generate a portfolio consisting of replenishment strategy and performance index under different sales forecasting errors to satisfy the retailer-defined customer service level in apparel industry.After analyzing the main parameters in the portfolio simulator,the procedure and detailed structure of the simulator are then described.With the use of data from the industry,one case study of the portfolio simulator is achieved and the process of the simulation is validated. 展开更多
关键词 supply chain management apparel Industry simulation system replenishment strategy
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User Behaviors Analysis in Website Identification Registration 被引量:1
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作者 甘曈 林福宏 +2 位作者 陈常嘉 郭宇春 郑毅 《China Communications》 SCIE CSCD 2013年第3期76-81,共6页
Nowadays, an increasing number of web applications require identification registration. However, the behavior of website registration has not ever been thoroughly studied. We use the database provided by the Chinese S... Nowadays, an increasing number of web applications require identification registration. However, the behavior of website registration has not ever been thoroughly studied. We use the database provided by the Chinese Software Develop Net (CSDN) to provide a complete perspective on this research point. We concentrate on the following three aspects: complexity, correlation, and preference. From these analyses, we draw the following conclusions: firstly, a considerable number of users have not realized the importance of identification and are using very simple identifications that can be attacked very easily. Secondly, there is a strong complexity correlation among the three parts of identification. Thirdly, the top three passwords that users like are 123456789, 12345678 and 11111111, and the top three email providers that they prefer are NETEASE, qq and sina. Further, we provide some suggestions to improve the quality of user passwords. 展开更多
关键词 user behaviors website identifi- cation COMPLEXITY CORRELATION PREFERENCE
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