Since software has infiltrated in many services,designers need to consider service design and software design as a whole.This paper provides a novel service description method by adding a line of software in service b...Since software has infiltrated in many services,designers need to consider service design and software design as a whole.This paper provides a novel service description method by adding a line of software in service blueprint method based on the discussion of software-included services.展开更多
基金Supported by the National Natural Science Foundation of China under Grant No.60776163the PKU-ACOM Financial Information Research Center(PAFIRC)Projects under Grant Nos.18-1C-037,18-1C-044
文摘Since software has infiltrated in many services,designers need to consider service design and software design as a whole.This paper provides a novel service description method by adding a line of software in service blueprint method based on the discussion of software-included services.
