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多维度指标分析在无线网客户投诉量评估上的实践和应用 被引量:1
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作者 王雯 《无线通信技术》 2018年第3期47-51,共5页
文章用已经发生客户投诉的基站的网管指标数据和对应的投诉量为数据库,借助spearman相关矩阵逐一把指标和投诉量取相关性,再通过数理方法来验证随机数据的有效性和可靠性。以期更有效的找到和客户投诉高相关性的无线网指标,通过建立一... 文章用已经发生客户投诉的基站的网管指标数据和对应的投诉量为数据库,借助spearman相关矩阵逐一把指标和投诉量取相关性,再通过数理方法来验证随机数据的有效性和可靠性。以期更有效的找到和客户投诉高相关性的无线网指标,通过建立一种有效的无线网投诉量评估模型,降低网络投诉量。通过本成果建立的评估方法可以预估出最高70%的无线网问题投诉客户。 展开更多
关键词 相关性 多元回归分析 置信度 无线客户投诉
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浅析Web2.0中AJAX的应用
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作者 张保民 张保真 《太原科技》 2009年第5期63-65,共3页
介绍了Web2.0及Web2.0中AJAX的工作原理、构成原理及优缺点,并结合《山西外商投诉网》对AJAX进行了深入浅出的阐述和在实际应用中应当注意的问题。
关键词 WEB2.0 AJAX 组织管理 山西外商投诉网
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加强县级质量技术监督工作的探讨
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作者 甘朝晚 《标准计量与质量(广西)》 2001年第1期9-11,共3页
关键词 质量技术监督 监督体制改革 县级稽查队 监督 投诉网
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Identification of contamination source in water distribution network based on consumer complaints 被引量:3
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作者 陶涛 黄海东 +1 位作者 信昆仑 刘书明 《Journal of Central South University》 SCIE EI CAS 2012年第6期1600-1609,共10页
A new methodology was proposed for contamination source identification using information provided by consumer complaints from a probabilistic view.Due to the high uncertainties of information derived from users,the ob... A new methodology was proposed for contamination source identification using information provided by consumer complaints from a probabilistic view.Due to the high uncertainties of information derived from users,the objective of the proposed methodology doesn't aim to capture a unique solution,but to minimize the number of possible contamination sources.In the proposed methodology,all the possible pollution nodes are identified through the CSA methodology firstly.And then based on the principle of total probability formula,the probability of each possible contamination node is obtained through a series of calculation.According to magnitude of the probability,the number of possible pollution nodes is minimized.The effectiveness and feasibility of the methodology is demonstrated through an application to a real case of ZJ City.Four scenarios were designed to investigate the influence of different uncertainties on the results in this case.The results show that pollutant concentration,injection duration,the number of consumer complaints nodes used for calculation and the prior probability with which consumers would complaint have no particular effect on the identification of contamination source.Three nodes were selected as the most possible pollution sources in water pipe network of ZJ City which includes more than 3 000 nodes.The results show the potential of the proposed method to identify contamination source through consumer complaints. 展开更多
关键词 water distribution network contamination source IDENTIFICATION consumer complaints
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