研究成果、传递通道与高校智库治理研究

[目的/意义]我国高校智库数量众多但政策影响表现平平,优化高校智库治理对提升其政策影响具有重要现实意义。[方法/过程]基于政策研究成果和成果传递通道两个关键要素搭建智库嵌入政策过程、发挥政策影响的逻辑框架,并据此阐释高校智库的政策影响现状及困境。[结果/结论]高校智库长于学术研究而弱于政策研究,对决策系统内部信息掌握相对不足,缺乏研究成果的直接传递通道,其更适于在政策议程和政策评估等阶段发挥影响。立足于既有的政策影响资源状况,高校智库当明确自身定位,选择合适的政策影响方式;适度变革内部治理以促进政策影响资源的内生及优化;参与和构建跨类别智库合作平台,实现内外资源的整合。

Information Security Service Support-Helping End-Users Cope with Security

Organizations implement an information security program for the protection of their information assets. The success of such a program depends primarily on the effective implementation and execution of associated information security policies and controls. These policies and controls depend directly upon the resultant behavior and actions of end-users. Hence, end-users play a critical role in the effective implementation and running of an information security program in any organization. However, end-users are often unable to navigate and comprehend the various policies, controls and associated issues. Support to end-users is therefore a vital element, but is often neglected by present information security management systems. In the service industry, support to customers is established as an important determinant of customer perceived service quality. This paper applies the same philosophy to provide support to end-users, who are the customers of the Information Security Service.