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真分数模型用于潜变量测评的弊端和效度改进的建议——以顾客满意度测量为例
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作者 贾新明 《管理学报》 CSSCI 北大核心 2015年第11期1665-1670,共6页
顾客满意度测量与心理测量不同,与心理测量关注个体差异相比,顾客满意度测量更关注不同顾客反映出对某产品或者服务的共同评价。因顾客在评价产品和服务时会受某些共同的稳定的心理特征(比如城乡差异)的影响,用心理测量中的真分数模型... 顾客满意度测量与心理测量不同,与心理测量关注个体差异相比,顾客满意度测量更关注不同顾客反映出对某产品或者服务的共同评价。因顾客在评价产品和服务时会受某些共同的稳定的心理特征(比如城乡差异)的影响,用心理测量中的真分数模型对顾客满意度进行测量会降低测量的效度。通过分解随机误差项的思路对真分数模型进行了修正,给出了具体的操作程序,并通过实证研究对结果进行了验证。顾客满意度测量是潜变量测量的典型代表,修正的真分数模型同样可以运用于企业声誉、团队安全感等其他潜变量的测评。 展开更多
关键词 真分数模型 修正 潜变量测评 效度改进
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Availability Equivalence Analysis of a Repairable Multi-State Series-Parallel System 被引量:1
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作者 HU Linmin YUE Dequan TIAN Ruiling 《Journal of Systems Science & Complexity》 SCIE EI CSCD 2016年第6期1596-1616,共21页
The availability equivalence of different designs for a repairable multi-state series-parallel system(RMSPS) is discussed in this paper.The system components are assumed to be independent,and their failure and repair ... The availability equivalence of different designs for a repairable multi-state series-parallel system(RMSPS) is discussed in this paper.The system components are assumed to be independent,and their failure and repair rates to be constant.The system availability is defined as the ability of the system to satisfy consumer demand.Factor improvement method and standby redundancy method are used to improve the system design.To evaluate availability of the both original and improved systems,a fast technique,based on universal generating function,is adopted.The availability equivalence factor is introduced to compare different system designs.Two types of availability equivalence factors of the system are derived.A numerical example is provided to illustrate how to utilize the obtained results. 展开更多
关键词 Availability equivalence factor factor improvement method multi-state series-parallelsystem standby redundancy method universal generating function.
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