Application of Balanced Scorecard (BSC) is not so successful in China in the past few years. This paper is to represent how the company Sichuan Ertan Industrial Corporation (SEICO), design performance evaluation s...Application of Balanced Scorecard (BSC) is not so successful in China in the past few years. This paper is to represent how the company Sichuan Ertan Industrial Corporation (SEICO), design performance evaluation system to improve its efficiency and effectiveness and satisfy customers' needs with the help of BSC principles and methodology. It is found from this case study that the key steps to design performance evaluation system are to: (1) link strategy and performance measurements at company-level; (2) decompose them into all the members in all the units at all the levels of that company; and (3) tie them to an incentive plan. Those steps have not been detailed in publications by Kaplan and Norton.展开更多
文摘Application of Balanced Scorecard (BSC) is not so successful in China in the past few years. This paper is to represent how the company Sichuan Ertan Industrial Corporation (SEICO), design performance evaluation system to improve its efficiency and effectiveness and satisfy customers' needs with the help of BSC principles and methodology. It is found from this case study that the key steps to design performance evaluation system are to: (1) link strategy and performance measurements at company-level; (2) decompose them into all the members in all the units at all the levels of that company; and (3) tie them to an incentive plan. Those steps have not been detailed in publications by Kaplan and Norton.