Information technologies play an important role in many business areas. One of these areas is hotel information system. Many operations, such as check-in, check-out, and food and beverage, are performed owing to infor...Information technologies play an important role in many business areas. One of these areas is hotel information system. Many operations, such as check-in, check-out, and food and beverage, are performed owing to information technologies. Package programs are used for managing hotel operations. Software provides reporting, filtering, remote accessing, and cost control services which are important key parameters of decision-making processes of hotel managers. Cost control is one of the most important operations in hotel management. Cost control service of package programs assists managers in monitoring overall cost and computing each department＇s partial cost and serves information to the different departments of hotels using information technologies. Cost control is important in the departments which are profitable in a hotel. Food and beverage is one of these profitable departments, which is the second profitable department in hotels. It makes profit between mostly 20% and 40%. This research aims to understand effects of information technologies during decision-making processes. The sample of study is food and beverage managers in five-star hotels in Istanbul. Questionnaire was applied to 45 participants.展开更多
Recent years have witnessed a rapid development of star-rated hotels in China, especially high- end star-rated hotels. Consequently, there are now approximately12 000 hotels in China. One bottleneck within the industr...Recent years have witnessed a rapid development of star-rated hotels in China, especially high- end star-rated hotels. Consequently, there are now approximately12 000 hotels in China. One bottleneck within the industry is its huge energy consumption and carbon emissions, but the development of a comprehensive energy consumption assessment has lagged. Here, a comprehensive energy consumption and carbon emission model suitable for hospitality is established, using comprehensive data collected for hotels over six years and with reference to general international methods, decomposition analysis methods as recommended by the IPCC, and related standards in China. Our study shows that the maximum comparable unit energy consumption per building area among four- and five-star hotels is 73.26 kg ce m-2 y-l. Through energy-saving reconstruction, the comprehensive energy consumption of five-star hotels has declined by 4.1% in six years and is smaller than the advanced comparable value of 55 kg ce m2 y4. The comparable unit energy consumption per area building of most two- and three-star hotels （53 kg ce m2 y-l） is higher than the reasonable value. There are large numbers of hotels of this type in China and the potential energy savings are huge. Analyzing factors of energy consumption, we found that indirect carbon emissions from electricity usage are the most significant. From an energy consumption structural perspective, Heating, Ventilation and Air Conditioning （HVAC） System accounts for most energy consumption. This research provides a foundation for further examination of energy-savings, emission reduction plans and Monitoring Reporting Verification （MRV） in the hospitality sector.展开更多
文摘Information technologies play an important role in many business areas. One of these areas is hotel information system. Many operations, such as check-in, check-out, and food and beverage, are performed owing to information technologies. Package programs are used for managing hotel operations. Software provides reporting, filtering, remote accessing, and cost control services which are important key parameters of decision-making processes of hotel managers. Cost control is one of the most important operations in hotel management. Cost control service of package programs assists managers in monitoring overall cost and computing each department＇s partial cost and serves information to the different departments of hotels using information technologies. Cost control is important in the departments which are profitable in a hotel. Food and beverage is one of these profitable departments, which is the second profitable department in hotels. It makes profit between mostly 20% and 40%. This research aims to understand effects of information technologies during decision-making processes. The sample of study is food and beverage managers in five-star hotels in Istanbul. Questionnaire was applied to 45 participants.
基金Key Discipline Project of Shanghai Municipal Education Commission(No.J50402)Key Research of Shanghai Institute of Tourism(No.RS2015-B3)
文摘Recent years have witnessed a rapid development of star-rated hotels in China, especially high- end star-rated hotels. Consequently, there are now approximately12 000 hotels in China. One bottleneck within the industry is its huge energy consumption and carbon emissions, but the development of a comprehensive energy consumption assessment has lagged. Here, a comprehensive energy consumption and carbon emission model suitable for hospitality is established, using comprehensive data collected for hotels over six years and with reference to general international methods, decomposition analysis methods as recommended by the IPCC, and related standards in China. Our study shows that the maximum comparable unit energy consumption per building area among four- and five-star hotels is 73.26 kg ce m-2 y-l. Through energy-saving reconstruction, the comprehensive energy consumption of five-star hotels has declined by 4.1% in six years and is smaller than the advanced comparable value of 55 kg ce m2 y4. The comparable unit energy consumption per area building of most two- and three-star hotels （53 kg ce m2 y-l） is higher than the reasonable value. There are large numbers of hotels of this type in China and the potential energy savings are huge. Analyzing factors of energy consumption, we found that indirect carbon emissions from electricity usage are the most significant. From an energy consumption structural perspective, Heating, Ventilation and Air Conditioning （HVAC） System accounts for most energy consumption. This research provides a foundation for further examination of energy-savings, emission reduction plans and Monitoring Reporting Verification （MRV） in the hospitality sector.
