目前,虽然大多数中小物流企业都已建有自己的企业网站,但是网站功能总体欠佳,需要拓展,其中一个拓展方向可以考虑通过建立在线顾客服务系统,为顾客提供信息增值服务。以某第三方国际货代公司业务为背景,在ASP+SQL SERVER 2000平台基础上...目前,虽然大多数中小物流企业都已建有自己的企业网站,但是网站功能总体欠佳,需要拓展,其中一个拓展方向可以考虑通过建立在线顾客服务系统,为顾客提供信息增值服务。以某第三方国际货代公司业务为背景,在ASP+SQL SERVER 2000平台基础上,给出了网上客户服务系统的设计与实现方法。展开更多
In this article, the results were presented of research concerning the visual and functional aspects of the websites of three largest logistics operators in Poland. The research was carried out with the participation ...In this article, the results were presented of research concerning the visual and functional aspects of the websites of three largest logistics operators in Poland. The research was carried out with the participation of the following three groups： institutional customers, individual customers and marketing management students. The article covers an attempt to evaluate cooperation through virtual contacts with the company. The analysis also concerned such issues as information on corporate social responsibility （CSR）, information on job offers and the position of the company on the market.展开更多
文摘In this article, the results were presented of research concerning the visual and functional aspects of the websites of three largest logistics operators in Poland. The research was carried out with the participation of the following three groups： institutional customers, individual customers and marketing management students. The article covers an attempt to evaluate cooperation through virtual contacts with the company. The analysis also concerned such issues as information on corporate social responsibility （CSR）, information on job offers and the position of the company on the market.
