生活者营销:一个新的营销理论框架

近些年来,在大数据经济和数字化零售的背景下,很多企业都在积极进行数字化转型和数字化管理,而正确理解“视顾客为谁”的问题是数字化转型的基础和前提,为此需要研究与消费者营销和购买者营销不同的新的营销管理理论和方法。从公司营销实践和理论空隙双重视角,创建了基于“生活者”假设的营销管理理论,并建立了相应的逻辑框架,具体包括七个方面的内容:(1)确定让人们生活得更好的使命;(2)选择为利益相关者带来更好生活的目标;(3)依据美好生活使命和目标选择目标顾客;(4)依据目标顾客关注的美好生活确定相关营销定位点;(5)依据美好生活营销定位点进行营销要素组合;(6)依据突出美好生活定位点的营销组合构建关键流程;(7)依据关键流程整合营销者的重要资源。

生活方式对信用卡消费行为的影响研究

本文从提高信用卡营销水平核心议题出发,将生活方式嵌入信用卡消费行为之中,采用实证的研究方法,依据生活方式因子对信用卡消费群体进行聚类,并对各集群信用卡消费行为的差异性进行比较分析,然后运用多元回归分析工具建立了生活方式各因子与信用卡消费行为的回归方程,系统阐释了生活方式对信用卡消费行为的影响机制,最后就信用卡的生活方式营销提出了建议。

Marketing Communications in Global Society

As a result of computer invention, especially the internet, changes have occurred in all walks of life in the global era including the marketing communication strategies which are inseparable parts of marketing and business. This intensifies the role of marketing communication in achieving business goals. Furthermore, the established and successful philosophy, strategy, technique, and theories of marketing communication in the past are now outdated and unfit for achieving wanted business goals in this information technology era. Besides, information technology inventions have changed people＇s lifestyle especially the global consumer attitude which is responsible for the commotion in today＇s implementation of global marketing communications strategies. This paper examines the implementation of ideas that are considered responsive to the changes of conditions in the past three decades and the future which are completely different with the past development and implementations. This paper illustrates the changes that have occurred in the implementation of integrated marketing communications studies. This paper supports the assumption that integrated marketing communications is considered the business strategy that is able to overcome the present and future global market era challenges

在一个易怒的时代,品牌应该何时表明立场?

凯洛格商学院的一位教授解释了公司如何在化解抵制的同时维系客户关系。我们生活在一个前所未有的"生活方式营销"的时代,公司能够利用大量的数据,提供让我们对其品牌产生好感的个性化客户服务。然而Instagram的每一个关注以及每一个深刻的情感诉求,都会为拥有强烈品牌认同感的公司带来好处或招致问题。