This article is a continuation of the issue in the field of assessment of （dis）advantages resulting from the implementation of the quality management systems （QMS） in a structure of the organization. The publicati...This article is a continuation of the issue in the field of assessment of （dis）advantages resulting from the implementation of the quality management systems （QMS） in a structure of the organization. The publication uses the results of studies conducted in the range of assessment＇s information completeness provided by the certification bodies （CBs） in the context of advantages and disadvantages of the QMS implementation in accordance with PN-EN ISO 9001. In addition, an attempt to define a tool for the QMS assessment of （dis）advantages in the organization has been made. The basis for empirical analysis of the issue was the information provided by an accredited management systems CBs recommended by the Polish Centre for Accreditation （PCA）. There are 33 units in Poland, which were granted by PCA with the accreditation within the range of ISO 9001：2008. In the first stage of the research work, a substantive analysis of websites content among mentioned CBs has been carried out. In addition, the paper proposes use of semantic differential method （SD） to evaluate （dis）advantages of the QMS. SD adaptation for the assessment of the QMS （dis）advantages is the authorial concept. The authors hope for polemic in this area. In the face of obtained results, an authorial SD construction has been proposed, which is useful and may help in the formulation and conveying of the relevant （reliable） information to potential clients in the range of （dis）advantages resulting from the QMS implementation to the organization. As a consequence, the recommendations have been set, which are kind of guidelines that could significantly influence the realignment of the information state conveyed on the internet by the CBs.展开更多
Nowadays, in order to satisfy the ISO 9001： 2015 requirements, organizations access to information from web sites, consultant guides, Internet forums, books, and courses, as a first approximation, however, the qualit...Nowadays, in order to satisfy the ISO 9001： 2015 requirements, organizations access to information from web sites, consultant guides, Internet forums, books, and courses, as a first approximation, however, the quality, reliability, validity, and accuracy of the information content in these is limited. The research topic of this study is the use of theoretical methodological tools, whose implementation supports the organizations in the fulfillment of requirement 4 of ISO 9001：2015, adapting it to their particular needs, minimizing rework in the documentation, increasing the motivation of the personnel involved and promoting well-being within the work environment. Some theoretical methodological tools were implemented in the case of Engineering laboratories of the Faculty of Higher Studies Arag6n, that support and complement the teaching-learning process in the theoretical-practical subjects of the curricula of the engineering bachelor＇s degrees, providing students with practical training in the use of equipment, devices, and tools, as well as extracurricular courses. In the study participated the stakeholders of laboratories. From the results, it was observed that the time for the documentation of the quality management system was reduced using the theoretical tools proposed in this study. In conclusion, this study will thus be useful as a starting point in using formal tools for the implementation of ISO 9001： 2015 standard.展开更多
文摘This article is a continuation of the issue in the field of assessment of （dis）advantages resulting from the implementation of the quality management systems （QMS） in a structure of the organization. The publication uses the results of studies conducted in the range of assessment＇s information completeness provided by the certification bodies （CBs） in the context of advantages and disadvantages of the QMS implementation in accordance with PN-EN ISO 9001. In addition, an attempt to define a tool for the QMS assessment of （dis）advantages in the organization has been made. The basis for empirical analysis of the issue was the information provided by an accredited management systems CBs recommended by the Polish Centre for Accreditation （PCA）. There are 33 units in Poland, which were granted by PCA with the accreditation within the range of ISO 9001：2008. In the first stage of the research work, a substantive analysis of websites content among mentioned CBs has been carried out. In addition, the paper proposes use of semantic differential method （SD） to evaluate （dis）advantages of the QMS. SD adaptation for the assessment of the QMS （dis）advantages is the authorial concept. The authors hope for polemic in this area. In the face of obtained results, an authorial SD construction has been proposed, which is useful and may help in the formulation and conveying of the relevant （reliable） information to potential clients in the range of （dis）advantages resulting from the QMS implementation to the organization. As a consequence, the recommendations have been set, which are kind of guidelines that could significantly influence the realignment of the information state conveyed on the internet by the CBs.
文摘Nowadays, in order to satisfy the ISO 9001： 2015 requirements, organizations access to information from web sites, consultant guides, Internet forums, books, and courses, as a first approximation, however, the quality, reliability, validity, and accuracy of the information content in these is limited. The research topic of this study is the use of theoretical methodological tools, whose implementation supports the organizations in the fulfillment of requirement 4 of ISO 9001：2015, adapting it to their particular needs, minimizing rework in the documentation, increasing the motivation of the personnel involved and promoting well-being within the work environment. Some theoretical methodological tools were implemented in the case of Engineering laboratories of the Faculty of Higher Studies Arag6n, that support and complement the teaching-learning process in the theoretical-practical subjects of the curricula of the engineering bachelor＇s degrees, providing students with practical training in the use of equipment, devices, and tools, as well as extracurricular courses. In the study participated the stakeholders of laboratories. From the results, it was observed that the time for the documentation of the quality management system was reduced using the theoretical tools proposed in this study. In conclusion, this study will thus be useful as a starting point in using formal tools for the implementation of ISO 9001： 2015 standard.
