社区经理VS社区统包制——关于社区电信营销方式的各抒己见

对于社区,大家并不陌生。有房有家,尤其是居住在城市的人士和社区更有着密切的联系。然而对于“社区的电信营销服务”模式,不少人仍很陌生,而社区电信营销正在一步步地走到我们身边。作为一种电信营销的新模式,社区营销有着自身的优越性,如贴近客户需求、服务到家门口等,但也有自身的缺点,如服务良莠不齐、营销人员缺乏有效管理等。为此,本期“运营方略”栏目刊登与电信社区营销相关的两篇文章,其中,于丹丰的文章建议“社区经理建设当急行”;而易立军和宋英在其文章中认为,目前社区经理所采取的“营维合一”模式存在很多弊端,他们更提倡实行统包制。本栏目鼓励百家争鸣,孰对孰错,还得由实践证明,欢迎读者各抒己见。

辩驳方：社区统包制具备可行性

目前在城市中，中国电信正在重点建设公众客户营销渠道，公众客户营销渠道主要采用“营维合一”的方式即现在的社区经理方式。从目前实施的效果来看，公众客户营销渠道在改善服务、提高效率及营销效果方面取得了很大突破，但在“营维合一”的建设中，企业内部专业的严格分工造成了面向市场一线的营销、维护体系呈发散状态；另外业务咨询，受理。

Robust model predictive control with randomly occurred networked packet loss in industrial cyber physical systems

For a class of linear discrete-time systems that is subject to randomly occurred networked packet loss in industrial cyber physical systems, a novel robust model predictive control method with active compensation mechanism was proposed. The probability distribution of packet loss is described as the Bernoulli distributed white sequences. By using the Lyapunov stability theory, the existing sufficient conditions of the controller are derived from solving a group of linear matrix inequalities. Moreover, dropout-rate with uncertainty and unknown dropout-rate are also considered, which can greatly reduce the conservativeness of the controller. The designed robust model predictive control method not only efficiently eliminates the negative effects of the networked data loss in industrial cyber physical systems but also ensures the stability of closed-loop system. Two examples were provided to illustrate the superiority and effectiveness of the proposed method.

Robust sliding mode control for uncertain networked control system with two-channel packet dropouts

A robust sliding mode control algorithm is developed for a class of networked control system with packet dropouts in both sensor-controller channel and controller-actuator channel,and at the same time mismatched parametric uncertainty and external disturbance are also taken into consideration.A two-level Bernoulli process has been used to describe the packet dropouts existing in both channels.A novel integral sliding surface is proposed,based on which the H∞performance of system sliding mode motion is analyzed.Then the sufficient condition for system stability and robustness is derived in the form of linear matrix inequality(LMI).A sliding mode controller is designed which can guarantee a relatively ideal system dynamic performance and has certain robustness against unknown parameter perturbations and external disturbances.The results from numerical simulations are presented to corroborate the validity of the proposed controller.

Containment control for heterogeneous multi-agent systems with time delay via an output regulation approach

This paper presents the containment analysis and design of heterogeneous linear multi-agent systems(MAS)with time-delay under the output regulation.The leaders are treated as exosystems and an modified output regulation error is designed,which can deal with more than one leader in containment control,then the containment problem will be turned into an output regulation problem.A novel analysis framework of the output regulation is proposed to design a dynamic state feedback control law for containment error and distributed observer when the agents cannot receive external system signal,which guarantees the convergence of all follower agents to the dynamic convex hull spanned by the leaders.The system stability for time-delay containment is proved by the output regulation method instead of the Lyapunov method.Finally,a numerical example is given to illustrate the validity of the theoretical results.

WPT-Based Modal Control on Distributed Structures with MRF-04K Damper

The magnetorheological （MR） fluid damper-based semiactive control systems have received considerable attention for protecting structures against natural hazards such as strong earthquakes and high winds. In this paper, a novel modal controller using wavelet packet transform （WPT） is proposed for the vibration control of distributed structures. In the proposed control system, the WPT method is utilized to decompose the acceleration measurement and select the modes containing most of the WPT energy component as the dominant modes. Then, a modal controller is designed to control the dominant modes and the optimal active control force is solved. Finally, Clipped-optimal con- trol law is adopted to determine the voltage applied to each MR damper. A Kalman-filter observer, which estimates the full controlled modal states from local accelerometer feedbacks, is designed for rendering the controller to be more applicable to distributed structures with a large number of degrees of freedom. A numerical example of a stadium root structure installed with MRF-04K damper is presented. The effectiveness of the controller is evaluated under both Tianjin and E1 Centro earthquake excitations. The superior performance and adaptability of the controller for versatile loading conditions are demonstrated through the comparison with traditional truncated modal controller.

APPLICATIONOFNEURALNETWORKTOFLIGHTCONTROLSYSTEMDESIGN

Artificial neural network (ANN) has a great capability of self learning. The application of neural network to flight controller design can get good result. This paper studies the method of choosing controller parameters using neural network with Back Propagation (B P) algorithm. Design and simulation results show that this method can be used in flight control system design.

A Feedback Scheme for Fountain Codes Based Transport Protocol in Space Communications

This paper proposed a practical- feedback scheme for fountain codes based transportprotocol in space communications. In the proposed scheme, the sender is signaled by two types of acknowledgment （ACK） packets.Before decoding, packet loss probability isestimated on the receiver side and encapsulated intoa soft ACKand sent to the sender.After decoding,decoding results are encapsulated into hard ACKsandsent to the sender. There are two contributionsin the proposed scheme： 1. Empl layer calculation instead layer statistics to estimate oying physical of application the packet loss probability of space channel, which can improvethe accuracy and practicality. 2. A cascade overhead-failure probability relationship between the sender and the receiver has been analyzed to help determine the exact numberof packetsneeded byfountain decoding.Simulations show that for space communications,compared with the existing space transport protocols, fountain codes based transport protoeolwith the proposed schemecan not only ensure transmission reliability, but also greatly improvelink utilization.

An improved WPM interference rejection system using an adaptive LMS algorithm

Based on the good time-frequency localization of the wavelet packet modulation （WPM） system and the analysis of the muhitone （MT） interference, an improved WPM narrow band interference （NBI） rejection system using an adaptive least mean square （LMS） algorithm is discussed in this paper. In the WPM interference rejection system, according to the structure of the wavelet packet tree （WFF） and the characteristic of the MT interference, the demodulated WPM signal which contains the interference component is filtered using an adaptive LMS filtering implementation. Theoretical analysis and simulation resuits show that the proposed method improves the bit error rate （BER） performance of the WPM system in the presence of MT interference.

Digital Control Design for the Boiler Drum BDT921

A boiler drum BDT921 that is installed in the Control Laboratory, Department of Mechatronics and Robotics Engineering, Faculty of Electric and Electronic Engineering, Universiti Tun Hussein Onn Malaysia （UTHM） is being used as a model plant to achieve the digital control system since its analog. Implementing a digital system to boiler quite a though work. This paper covers analysis from the experiment done to match with digital design that will be implemented to the real system. The digital control design will come up with the mathematical model and will be analyzed with MATLAB and SIMULINK software named as ＂Discrete Analysis ofBDT921 Simulation＂. A proportional integral and derivative （PID） controller is being chosen as the control element in discrete form as the real system is using the same control element. The output responses behave as the second order system with a bit difference in rise times and peak times compared with data obtained from experiment. With regarding to the analysis done, the digital control can be implemented and for further viewing, to be controlled digitally with computer in the control room.

Dynamic data packing towards the optimization of QoC and QoS in networked control systems

A class of networked control systems is investigated whose communication network is shared with other applications. The design objective for such a system setting is not only the optimization of the control performance but also the efficient utilization of the communication resources. We observe that at a large time scale the data packet delay in the communication network is roughly varying piecewise constant, which is typically true for data networks like the Internet. Based on this observation, a dynamic data packing scheme is proposed within the recently developed packet-based control framework for networked control systems. As expected this proposed approach achieves a fine balance between the control performance and the communication utilization: the similar control performance can be obtained at dramatically reduced cost of the communication resources. Simulations illustrate the effectiveness of the proposed approach.

Internal Controllability for Parabolic Systems Involving Analytic Non-local Terms

This paper deals with the problem of internal controllability of a system of heat equations posed on a bounded domain with Dirichlet boundary conditions and perturbed with analytic non-local coupling terms. Each component of the system may be controlled in a different subdomain. Assuming that the unperturbed system is controUable--a property that has been recently characterized in terms of a Kalman-like rank condition--the authors give a necessary and sufficient condition for the controllability of the coupled system under the form of a unique continuation property for the corresponding elliptic eigenvalue system. The proof relies on a compactness-uniqueness argument, which is quite unusual in the context of parabolic systems, previously developed for scalar parabolic equations. The general result is illustrated by two simple examples.