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契约型关系下企业顾客资产测量与提升:来自保险业的应用研究 被引量:3
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作者 邵景波 陈珂珂 胡名叶 《科学决策》 2012年第9期1-16,共16页
当顾客与企业存在契约关系时,契约期内与契约关系结束后顾客行为特征存在差异,这就意味着在评估单一顾客的终身价值时,需要分别测算契约期内和之后的顾客价值,即当前和潜在价值然后加总。顾客当前价值可根据历史数据进行测算,顾客潜在... 当顾客与企业存在契约关系时,契约期内与契约关系结束后顾客行为特征存在差异,这就意味着在评估单一顾客的终身价值时,需要分别测算契约期内和之后的顾客价值,即当前和潜在价值然后加总。顾客当前价值可根据历史数据进行测算,顾客潜在价值可以通过logit回归分析预测出单一顾客的维系率然后进行评估,进而实现对契约型关系下企业顾客终身价值和顾客资产的测量。研究结果表明,该测量方法在保险业具有很好的适用性和可操作性。同时,以顾客当前价值和潜在价值为细分标准的顾客细分方法也非常有利于顾客资产提升策略的制定。 展开更多
关键词 顾客资产 顾客终身价值 顾客维系率 保险公司
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客户终生价值分析 被引量:8
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作者 王素芬 汤兵勇 《东华大学学报(社会科学版)》 2002年第2期32-34,共3页
对客户终身价值的组成做了一个全面的论述 ,并且详细分析了对客户终生价值有影响的各因素以及影响方式 ,为企业更好地管理客户关系提供一个理论基础。
关键词 客户关系管理 客户终生价值 客户忠诚 企业 贴现 客户维系率 产品被提及 客户收入 客户关系维系成本
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E—时代顾客关系的建立 被引量:1
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作者 郑海 《企业经济》 北大核心 2002年第5期108-109,共2页
关键词 网络时代 顾客关系 网络营销 顾客维系率
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对顾客满意度测量的思考 被引量:1
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作者 全洪臣 《现代商贸工业》 2008年第2期134-135,共2页
顾客满意度是企业追求市场资源,是企业的工作目标。顾客满意度越高,对企业忠诚的顾客就越多,企业生意就越兴隆,盈利就越多。加强顾客满意度的测量,科学利用满意度测量方法,采取相应的对策,即可确保企业在激烈的市场竞争中取胜。
关键词 顾客满意度 维系率 测量标准 信息咨询反馈系统
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Polyester mooring stiffness modeling for deepwater floating system 被引量:2
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作者 Chen Yongjun Qu Yan Zhang Tianyu 《Engineering Sciences》 EI 2013年第4期48-54,共7页
Polyester mooring has become increasing popular to serve as permanent station-keeping system for deepwater floating system during recent years. Comparing to the traditional steel wire mooring,polyester mooring provide... Polyester mooring has become increasing popular to serve as permanent station-keeping system for deepwater floating system during recent years. Comparing to the traditional steel wire mooring,polyester mooring provides significant benefits in deepwater,such as reduced installed capital expenditure (CAPEX) and smaller vertical loads on host platform. Polyester rope is a visco-elastic material,and its stiffness is nonlinear and affected by mean load,load range,loading period and loading history. There is a perception that the polyester stiffness model has significant impact on the floating system's performance. This paper presents a detailed description and comparison of two stiffness models and three analytic approaches,and provides a systematic study of the impact of polyester mooring stiffness modeling on the deepwater floating system performance. 展开更多
关键词 polyester mooring mooring stiffness DEEPWATER floating system
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Generalized 3D Scattering Channel Model with MIMO Antenna Systems 被引量:5
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作者 Jie Zhou Hao Jiang Hisakazu Kikuchi 《China Communications》 SCIE CSCD 2016年第5期66-81,共16页
In this paper, a generalized three-dimensional(3D) scattering channel model for macrocellular land mobile environments is considered. This model simultaneously describes angular arrival of multi-path signals in the az... In this paper, a generalized three-dimensional(3D) scattering channel model for macrocellular land mobile environments is considered. This model simultaneously describes angular arrival of multi-path signals in the azimuth and elevation planes in an environment where uniformly distributed scatterers are assumed to be present in hemispheroids around the base station(BS) and mobile station(MS). Using this channel model, we first derive the closed-form expression for the joint and marginal probability density functions of the angle-of-arrival and time-of-arrival measured at the BS and the MS corresponding to the azimuth and elevation angles. Next, we derive an expression for the Doppler spectral distribution caused by motion of the MSs. Furthermore, we analyze the performance of multiple-input multiple-output antenna systems numerically. The results show that the proposed 3D scattering channel model performs better than previously proposed two-dimensional(2D) models for indoor and outdoor environments. We compare the results with previous scattering channel models and measurement results to validate the generalizability of our model. 展开更多
关键词 3D scattering channel model angle of arrival Doppler spectra multiple-input multiple-output
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Layout problem of multi-component systems arising for improving maintainability 被引量:5
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作者 罗旭 杨拥民 +2 位作者 葛哲学 温熙森 官凤娇 《Journal of Central South University》 SCIE EI CAS 2014年第5期1833-1841,共9页
To improve the mainlainability design efficiency and quality, a layout optimization method for maintainability of multi-component systems was proposed. The impact of the component layout design on system maintainabili... To improve the mainlainability design efficiency and quality, a layout optimization method for maintainability of multi-component systems was proposed. The impact of the component layout design on system maintainability was analyzed, and the layout problem for maintainability was presented. It was formulated as an optimization problem, where maintainability, layout space and distance requirement were formulated as objective functions. A multi-objective particle swarm optimization algorithm, in which the constrained-domination relationship and the update strategy of the global best were simply modified, was then used to obtain Pareto optimal solutions for the maintainability layout design problem. Finally, application in oxygen generation system of a spacecraft was studied in detail to illustrate the effectiveness and usefulness of the proposed method. The results show that the concurrent maintainability design can be carried out during the layout design process by solving the layout optimization problem for maintainability. 展开更多
关键词 MAINTAINABILITY layout problem OPTIMIZATION multi-component system multi-objective particle swarm optimization
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A numerical simulation of seepage structure surface and its feasibility 被引量:3
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作者 彭康 李夕兵 +1 位作者 王泽伟 刘爱华 《Journal of Central South University》 SCIE EI CAS 2013年第5期1326-1331,共6页
According to Cubic law and incompressible fluid law of mass conservation, the seepage character of the fracture surface was simulated with the simulation method of fractal theory and random Brown function. Furthermore... According to Cubic law and incompressible fluid law of mass conservation, the seepage character of the fracture surface was simulated with the simulation method of fractal theory and random Brown function. Furthermore, the permeability coefficient of the single fracture was obtained. In order to test the stability of the method, 500 simulations were conducted on each different fractal dimension. The simulated permeability coefficient was analyzed in probability density distribution and probability cumulative distribution statistics. Statistics showed that the discrete degree of the permeability coefficient increases with the increase of the fractal dimension. And the calculation result has better stability when the fractal dimension value is relatively small. According to the Bayes theory, the characteristic index of the permeability coefficient on fractal dimension P(Dfi| Ri) is established. The index, P(Dfi| Ri), shows that when the simulated permeability coefficient is relatively large, it can clearly represent the fractal dimension of the structure surface, the probability is 82%. The calculated results of the characteristic index verify the feasibility of the method. 展开更多
关键词 fractal theory numerical simulation representative elementary volume (REV) random brown function permeabilitycoefficient fractal dimension
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Long Range Unmanned Aircraft System for Power Line nspection of Brazilian Electrical System
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作者 Geraldo Jose Adabo 《Journal of Energy and Power Engineering》 2014年第2期394-398,共5页
Power line inspection is an essential procedure in the power lines maintenance area, especially thinking about service availability and energy efficiency. Aerial inspection of electric power transmission lines is typi... Power line inspection is an essential procedure in the power lines maintenance area, especially thinking about service availability and energy efficiency. Aerial inspection of electric power transmission lines is typically performed using human-piloted helicopters, which is a procedure that is both expensive and prone to accidents taking risks to human beings' lives. The work presents a solution based on UAS (unmanned aircraft system) for inspecting power lines. In this context a R & D project of an unmanned aircraft system to be used for performing complete aerial inspection of overhead power lines is being executed by ITA (Instituto Tecnol6gico de Aeron^utica) (Technological Institute of Aeronautics) in Brazil. Special attention is dedicated to the communication system conception in order to comply with Remotely Piloted Aircraft System definition in the context of long endurance operations of the system. It presents a solution based on LTA (lighter than air) platform in order to extend the communication range beyond line of sight. 展开更多
关键词 UAV UAS RPAS power line maintenance inspection.
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Decoding algorithms of single photon counting imager based on two-dimensional Vernier anodes 被引量:2
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作者 YANG Hao ZHAO BaoSheng +2 位作者 YAN QiuRong LIU YongAn HU HuiJun 《Science China(Physics,Mechanics & Astronomy)》 SCIE EI CAS 2011年第11期1943-1947,共5页
The decoding algorithms of two-dimensional Vernier anodes are deduced theoretically.The precision of decoding and uniqueness of encoding are proved.The influencing factors of detection sensitivity and spatial resoluti... The decoding algorithms of two-dimensional Vernier anodes are deduced theoretically.The precision of decoding and uniqueness of encoding are proved.The influencing factors of detection sensitivity and spatial resolution are discussed.The single photon imaging system is constructed,and the two-dimensional Vernier collector is fabricated.The image of the ultra-weak emission source is reconstructed.The spatial resolution of the system is about 100μm. 展开更多
关键词 decoding algorithms photon counting imaging Vernier collector influencing factors
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