稀土上市公司股东满意度影响效应分析

依据稀土上市公司三大财务报表相关指标构建了股东满意度测量量表,收集了2009年-2018年国内18家稀土上市公司财务数据,采用线性回归分析的方法进行分析,发现营业利润、利润总额、净利润、投资活动产生的现金流量净额、货币资金对每股净资产具有影响效应;加权净资产收益率、总资产增长率、净利润增长率、营业利润、利润总额、净利润、总负债对每股收益具有影响效应。

论作为多维满意系统的企业

多维满意理论是指企业组织在市场经营中做到让顾客满意,在内部管理中做到让员工满意、股东满意,在社会中做到让社会满意。在一个企业中,顾客满意是使命,员工满意是途径,股东满意是归宿,社会满意是责任,它们之间是相辅相成的。

CS战略基础上的保险公司竞争力

基于CS战略,可将保险公司的竞争力定义为保险公司为外部客户和内部客户创造增加价值的能力,这更能全面反映竞争力的实质内涵。依据保险公司CS战略运作机理,保险公司的竞争力是一个动态发展的系统,主要由外部客户满意度、内部员工满意度和股东满意度等基本要素构成,在此基础上,可建立相应的保险公司竞争力评价指标体系。

对商业银行实施CS战略的探讨

当前,我国的商业银行在自身激烈竞争的同时,又要面临着国外金融业大军压境的巨大压力。如何保留现有顾客,提高他们的忠诚度,并在此基础上,稳步提高市场占有率,增强银行抵御风险和市场冲击的能力,是我国商业银行亟待解决的问题。为此,我们必须站在战略的高度,采取有长远眼光的系统方式,建立起从理念到制度到营销的崭新的战略体系。在诸多的企业战略中。

A Research on the Relationship of Charismatic Leadership Behaviors of Agricultural Cooperative Managers With Cooperative Shareholders＇ Performance and Satisfaction

In this study, the cooperative shareholders＇ performance and satisfaction were investigated as antecedent. Charismatic leadership of cooperative managers has been identified as antecedent. In addition, shareholders＇ age, education, land size, and duration of membership in the cooperative were investigated to have effect on the shareholder＇s performance and satisfaction. Charismatic leadership of cooperative managers is the subject of research on the effects of performance and satisfaction of the cooperative shareholders. A field survey was conducted. This study has been applied to Cukobirlik, an agricultural sale cooperative in East Mediterranean of Turkey. The researchers collected data by random questionnaire method. The research data were collected from 155 cooperative shareholders. For the data, exploratory factor, correlation, and regression were analyzed. The results of this analysis show that there is a meaningful relationship between charismatic leaders and the performance and satisfaction of shareholders for these cooperatives. Another result, there is significant relation between land size of cooperative shareholders and the performance and satisfaction of cooperative shareholders.