This study is focused on service quality assessment in the Nigerian ports with Westem and Eastern port zones as study areas. It discovered the level of satisfaction derived by port users by evaluating expectations and...This study is focused on service quality assessment in the Nigerian ports with Westem and Eastern port zones as study areas. It discovered the level of satisfaction derived by port users by evaluating expectations and perceptions at the ports using some selected analysis tools to test raised hypothesis. This evaluation was based on the service quality model as developed by Parasuraman within the core dimensions of Empathy, Responsiveness, Tangibles, Reliability and Assurance. The attributes of expectations and perceptions raised within these dimensions were addressed with two hypotheses. H1 （Hypothesis one） and H2 （Hypothesis two） were addressed with the results of Factor Analysis which identified the significance port users attach to service quality dimensions and their respective attributes.展开更多
We review recent research activities on structural reliability analysis,reliability-based design optimization(RBDO) and applications in complex engineering structural design.Several novel uncertainty propagation metho...We review recent research activities on structural reliability analysis,reliability-based design optimization(RBDO) and applications in complex engineering structural design.Several novel uncertainty propagation methods and reliability models,which are the basis of the reliability assessment,are given.In addition,recent developments on reliability evaluation and sensitivity analysis are highlighted as well as implementation strategies for RBDO.展开更多
文摘This study is focused on service quality assessment in the Nigerian ports with Westem and Eastern port zones as study areas. It discovered the level of satisfaction derived by port users by evaluating expectations and perceptions at the ports using some selected analysis tools to test raised hypothesis. This evaluation was based on the service quality model as developed by Parasuraman within the core dimensions of Empathy, Responsiveness, Tangibles, Reliability and Assurance. The attributes of expectations and perceptions raised within these dimensions were addressed with two hypotheses. H1 （Hypothesis one） and H2 （Hypothesis two） were addressed with the results of Factor Analysis which identified the significance port users attach to service quality dimensions and their respective attributes.
基金supported by the Defense Industrial Technology Development Program (Grant Nos.A2120110001 and B2120110011)111 Project (Grant No.B07009)the National Natural Science Foundation of China (Grant Nos.11002013,90816024 and 10876100)
文摘We review recent research activities on structural reliability analysis,reliability-based design optimization(RBDO) and applications in complex engineering structural design.Several novel uncertainty propagation methods and reliability models,which are the basis of the reliability assessment,are given.In addition,recent developments on reliability evaluation and sensitivity analysis are highlighted as well as implementation strategies for RBDO.
