The quality standard ISO 9001 helps and enables organizations, regardless of the sector where they exist, to implement the quality management properly. Recent years have attracted attention to the possibilities of imp...The quality standard ISO 9001 helps and enables organizations, regardless of the sector where they exist, to implement the quality management properly. Recent years have attracted attention to the possibilities of implementing this standard in the health sector and the economic viability of that long-term investment. Health care organizations are recognizing the value system that combines all the criteria for managing quality, including management of business, compliance and management of procedural steps, and most importantly, the total quality management. In general, the implementation of ISO 9001：2008 standard for quality in health care institutions is seen as an opportunity to improve the quality of health care, and the entire process is to be completed by reducing costs and improving services in the sector. The implementation of a quality standard is directed towards patients, medical staff, and management in order to achieve reduction and complete relief from the pain, correct and professional services, conducted services with an appropriate skilled and professional care to obtain results that are comparable to known standards, and protection services with appropriate insurance policies, and the management expects the implementation of a quality system to justify and return their investments. The methods used in this paper are based on the quality standard ISO 9001：2008--Quality Management System and the Guidelines for Improving Performance, developed based on ISO 9004：2000： Quality Management System-43uidelines for Continuous Improvement. These guidelines contain a big part of the text in ISO 9004：2000, but they are supplemented with specific guidelines for their implementation in the health sector. The implementation of the system and monitoring guidelines evidently contributes to the overall resolution and closure of problems in over 50% of cases. This not only results in saving money for the institution, but it also globally leads to reduced variations in the healing process. Expected benefits from implementing the system in the health care sector in the Republic of Macedonia relate to providing a substantial foundation for obtaining all the necessary facilities and reduction of the costs by reducing the inappropriate staff in exactly determined departments. Implementation of future accreditation processes can be accomplished in a much shorter period of time, especially when there is good communication and cooperation among the departments. Improved working systems, processes, and final results inevitably contribute to happy and healthy patients.展开更多
The revised version of ISO 9001：2015 places a demand before many food producers to face the problem of updating the old or developing new food quality and safety management systems. In order to help the organizations...The revised version of ISO 9001：2015 places a demand before many food producers to face the problem of updating the old or developing new food quality and safety management systems. In order to help the organizations in this endeavor, this paper presents a model for planning and implementation of IMS （integrated management system） for quality and food safety, using the example of biscuit products manufacturing, and explains its conception. The integrative approach is based on the synergetic effect between the mutually related business processes. It has been established that the introduction of the model can help the biscuit producers in efficiently addressing such challenges as limited resources, increasing competition, as well as higher expectations of customers and other stakeholders.展开更多
With the development of the times, all kinds of competition, higher education gradually grow into the community center from the margins of society; the quality of higher education is becoming a major issue of concern....With the development of the times, all kinds of competition, higher education gradually grow into the community center from the margins of society; the quality of higher education is becoming a major issue of concern. Monitoring and protecting the quality of higher education is now the main topic of higher education reform and development. Quality is the lifeline of university development, improving the quality of teaching is the eternal theme of higher education, and undergraduate education is the main and basic higher education. Therefore, improving the quality of undergraduate teaching is essential to enhance the quality of teaching in Higher Education.展开更多
It is the responsibility of governments to supervise and regulateproduct quality to protect consumers and prevent failures in the product qualityguarantee system.Appropriate supervision will help safeguard the interes...It is the responsibility of governments to supervise and regulateproduct quality to protect consumers and prevent failures in the product qualityguarantee system.Appropriate supervision will help safeguard the interests ofconsumers,promote product quality,and resolve disputes.The extent of supervisionshould be guided by the principle of need for state intervention andneeds to be highly diversified.展开更多
A curriculum is a complex system that includes a set of core competencies, objectives, contents, methodological and evaluation criteria, regulation among other things. In order to represent a curriculum as a piece of ...A curriculum is a complex system that includes a set of core competencies, objectives, contents, methodological and evaluation criteria, regulation among other things. In order to represent a curriculum as a piece of software the common tools used are databases, trees and lists of courses. However, none of these tools can capture the deep and complex relationships among the elements of a curriculum. To avoid this problem, a more complete representation of an engineering curriculum using ontologies has been developed. This paper presents the construction of an ontology for undergraduate electrical engineering curriculum domain at Universidad Nacional de Colombia, which aims to represent, organize, formalize and standardize the knowledge of this domain, so that it can be shared and reused by different groups of people in the field of education and engineering. The ontology includes four curriculum aspects： knowledge in electrical engineering, skills in engineering, electrical engineering curriculum and regulation. For the ontology development, Methontology was selected as methodology and Protege as implementation tool. In addition, there is a proposal of documentation for this methodology, based on principles of quality management systems. This ontology is designed in order to be used in any field of engineering.展开更多
文摘The quality standard ISO 9001 helps and enables organizations, regardless of the sector where they exist, to implement the quality management properly. Recent years have attracted attention to the possibilities of implementing this standard in the health sector and the economic viability of that long-term investment. Health care organizations are recognizing the value system that combines all the criteria for managing quality, including management of business, compliance and management of procedural steps, and most importantly, the total quality management. In general, the implementation of ISO 9001：2008 standard for quality in health care institutions is seen as an opportunity to improve the quality of health care, and the entire process is to be completed by reducing costs and improving services in the sector. The implementation of a quality standard is directed towards patients, medical staff, and management in order to achieve reduction and complete relief from the pain, correct and professional services, conducted services with an appropriate skilled and professional care to obtain results that are comparable to known standards, and protection services with appropriate insurance policies, and the management expects the implementation of a quality system to justify and return their investments. The methods used in this paper are based on the quality standard ISO 9001：2008--Quality Management System and the Guidelines for Improving Performance, developed based on ISO 9004：2000： Quality Management System-43uidelines for Continuous Improvement. These guidelines contain a big part of the text in ISO 9004：2000, but they are supplemented with specific guidelines for their implementation in the health sector. The implementation of the system and monitoring guidelines evidently contributes to the overall resolution and closure of problems in over 50% of cases. This not only results in saving money for the institution, but it also globally leads to reduced variations in the healing process. Expected benefits from implementing the system in the health care sector in the Republic of Macedonia relate to providing a substantial foundation for obtaining all the necessary facilities and reduction of the costs by reducing the inappropriate staff in exactly determined departments. Implementation of future accreditation processes can be accomplished in a much shorter period of time, especially when there is good communication and cooperation among the departments. Improved working systems, processes, and final results inevitably contribute to happy and healthy patients.
文摘The revised version of ISO 9001：2015 places a demand before many food producers to face the problem of updating the old or developing new food quality and safety management systems. In order to help the organizations in this endeavor, this paper presents a model for planning and implementation of IMS （integrated management system） for quality and food safety, using the example of biscuit products manufacturing, and explains its conception. The integrative approach is based on the synergetic effect between the mutually related business processes. It has been established that the introduction of the model can help the biscuit producers in efficiently addressing such challenges as limited resources, increasing competition, as well as higher expectations of customers and other stakeholders.
文摘With the development of the times, all kinds of competition, higher education gradually grow into the community center from the margins of society; the quality of higher education is becoming a major issue of concern. Monitoring and protecting the quality of higher education is now the main topic of higher education reform and development. Quality is the lifeline of university development, improving the quality of teaching is the eternal theme of higher education, and undergraduate education is the main and basic higher education. Therefore, improving the quality of undergraduate teaching is essential to enhance the quality of teaching in Higher Education.
文摘It is the responsibility of governments to supervise and regulateproduct quality to protect consumers and prevent failures in the product qualityguarantee system.Appropriate supervision will help safeguard the interests ofconsumers,promote product quality,and resolve disputes.The extent of supervisionshould be guided by the principle of need for state intervention andneeds to be highly diversified.
文摘A curriculum is a complex system that includes a set of core competencies, objectives, contents, methodological and evaluation criteria, regulation among other things. In order to represent a curriculum as a piece of software the common tools used are databases, trees and lists of courses. However, none of these tools can capture the deep and complex relationships among the elements of a curriculum. To avoid this problem, a more complete representation of an engineering curriculum using ontologies has been developed. This paper presents the construction of an ontology for undergraduate electrical engineering curriculum domain at Universidad Nacional de Colombia, which aims to represent, organize, formalize and standardize the knowledge of this domain, so that it can be shared and reused by different groups of people in the field of education and engineering. The ontology includes four curriculum aspects： knowledge in electrical engineering, skills in engineering, electrical engineering curriculum and regulation. For the ontology development, Methontology was selected as methodology and Protege as implementation tool. In addition, there is a proposal of documentation for this methodology, based on principles of quality management systems. This ontology is designed in order to be used in any field of engineering.
