Knowledge has become one of the most important driving forces for business success. Organizations are becoming more knowledge intensive. Many firms in the global market are aware of this, and they try to explore the f...Knowledge has become one of the most important driving forces for business success. Organizations are becoming more knowledge intensive. Many firms in the global market are aware of this, and they try to explore the field of knowledge management （KM） in order to improve and sustain their competitiveness. Knowledge has always been the central in the functioning of society. However, in today＇s ＂knowledge economy＂, organizations are increasingly aware of the need for a ＂knowledge focus＂ in their organizational strategies as they respond to changes in the environment. The aim of this paper is to describe the theoretical concepts and approaches of KM process that could be implemented in organizations by reviewing KM process theories and present suggestions for what a general process should include based on analysis of various models presented in KM. The main emphasis is laid upon the concept of goal definition review, validation, and knowledge training processes in order to make sure that KM process initiative will deliver competitive advantage to the organization.展开更多
Planning and implementation as well as increased control over the Business Continuity Management （BCM） is a complex task in the company requiring adequate resources. BCM aims to reduce risks and develops plans for r...Planning and implementation as well as increased control over the Business Continuity Management （BCM） is a complex task in the company requiring adequate resources. BCM aims to reduce risks and develops plans for restoring business activities if they are interrupted by a disaster. The purpose of the paper is to analyze and describe two standards, Information Technology Infrastructure Library （ITIL） and Control Objectives for Information and Related Technology （COBIT）, especially their mapping for the improved planning and implementation of the BCM as well as the increased control over the BCM activities. COBIT is used more as a management framework, providing management tools, such as control objectives, metrics and maturity models in order to complement the control framework. ITIL includes process steps and tasks because it is more oriented towards IT processes （process framework）, defining the best practice for IT service management. Within this mapping, ITIL processes may be used to achieve and demonstrate compliance with COBIT control objectives for BCM process.展开更多
文摘Knowledge has become one of the most important driving forces for business success. Organizations are becoming more knowledge intensive. Many firms in the global market are aware of this, and they try to explore the field of knowledge management （KM） in order to improve and sustain their competitiveness. Knowledge has always been the central in the functioning of society. However, in today＇s ＂knowledge economy＂, organizations are increasingly aware of the need for a ＂knowledge focus＂ in their organizational strategies as they respond to changes in the environment. The aim of this paper is to describe the theoretical concepts and approaches of KM process that could be implemented in organizations by reviewing KM process theories and present suggestions for what a general process should include based on analysis of various models presented in KM. The main emphasis is laid upon the concept of goal definition review, validation, and knowledge training processes in order to make sure that KM process initiative will deliver competitive advantage to the organization.
文摘Planning and implementation as well as increased control over the Business Continuity Management （BCM） is a complex task in the company requiring adequate resources. BCM aims to reduce risks and develops plans for restoring business activities if they are interrupted by a disaster. The purpose of the paper is to analyze and describe two standards, Information Technology Infrastructure Library （ITIL） and Control Objectives for Information and Related Technology （COBIT）, especially their mapping for the improved planning and implementation of the BCM as well as the increased control over the BCM activities. COBIT is used more as a management framework, providing management tools, such as control objectives, metrics and maturity models in order to complement the control framework. ITIL includes process steps and tasks because it is more oriented towards IT processes （process framework）, defining the best practice for IT service management. Within this mapping, ITIL processes may be used to achieve and demonstrate compliance with COBIT control objectives for BCM process.
