The motivation is an employee's internal relationship in the form of behaviour directed towards a specific goal and is manifested as an important factor for overall organisation performance. The goal of any business ...The motivation is an employee's internal relationship in the form of behaviour directed towards a specific goal and is manifested as an important factor for overall organisation performance. The goal of any business is to motivate employees to perform work with the maximum results. The work motivation is complex and dynamic feature of human resources and influences to motivation are very broad and diverse. The material forms of motivation are different compensation that employees receive for their work in the company. They appear in the financial and non-financial forms (paid or in the form of various services). The goal of this research is to identify the main factors of human resources motivation in financial institutions (banks). The questionnaire will be used as a research instrument and consists of two parts. The first part of the questionnaire will focus on socio-demographic characteristics and the second part concentrates on the motivation variables of material and immaterial character. Applying adequate knowledge discovery research methods will be identified as the main motivation components of selling persons in financial institutions.展开更多
This article aims at characterization and assessment of the financial behaviors of rural dwellers on non-cash payment markets and identification of factors determining the intensity of using individual methods of paym...This article aims at characterization and assessment of the financial behaviors of rural dwellers on non-cash payment markets and identification of factors determining the intensity of using individual methods of payment by the inhabitants of rural areas. The main source of data used for analysis and inference was information originating from the authors' own investigations conducted in 2013 on a group of 500 rural households and on a group of 150 trade and service points operating in non-urbanized areas. This work made use of statistical summary measures and Z2 independence test. According to the results of the conducted studies, forms of payment used by rural dwellers depend on many variables, of demographic, economic, and psychological character. Cash payments are more frequently used by persons possessing vocational or secondary education, elderly people, old-age pensioners, annuitants, or households with lower incomes. Also, persons who do not trust financial institutions or do not perceive benefits resulting from the use of non-cash instruments prefer cash. It is a group of households which require urgent educational activities in the area of non-cash payment instruments. A significant barrier to using non-cash payment instruments by rural dwellers was a limited access to non-cash channels. It is connected in the first place with a poorer development of financial infrastructure in rural areas (banks or cash points), insufficient Internet access conditioning a possibility to use electronic banking points, and also a worse development of credit card acceptance network. As has been demonstrated by the results of conducted studies, the main reason for a lack of point of sale (POS) terminals in retail and service-providing points operating in rural areas, in the opinion of their owners, is the very high interchange fee (50% indications), which under Polish conditions is one of the highest in the European Union (EU).展开更多
文摘The motivation is an employee's internal relationship in the form of behaviour directed towards a specific goal and is manifested as an important factor for overall organisation performance. The goal of any business is to motivate employees to perform work with the maximum results. The work motivation is complex and dynamic feature of human resources and influences to motivation are very broad and diverse. The material forms of motivation are different compensation that employees receive for their work in the company. They appear in the financial and non-financial forms (paid or in the form of various services). The goal of this research is to identify the main factors of human resources motivation in financial institutions (banks). The questionnaire will be used as a research instrument and consists of two parts. The first part of the questionnaire will focus on socio-demographic characteristics and the second part concentrates on the motivation variables of material and immaterial character. Applying adequate knowledge discovery research methods will be identified as the main motivation components of selling persons in financial institutions.
文摘This article aims at characterization and assessment of the financial behaviors of rural dwellers on non-cash payment markets and identification of factors determining the intensity of using individual methods of payment by the inhabitants of rural areas. The main source of data used for analysis and inference was information originating from the authors' own investigations conducted in 2013 on a group of 500 rural households and on a group of 150 trade and service points operating in non-urbanized areas. This work made use of statistical summary measures and Z2 independence test. According to the results of the conducted studies, forms of payment used by rural dwellers depend on many variables, of demographic, economic, and psychological character. Cash payments are more frequently used by persons possessing vocational or secondary education, elderly people, old-age pensioners, annuitants, or households with lower incomes. Also, persons who do not trust financial institutions or do not perceive benefits resulting from the use of non-cash instruments prefer cash. It is a group of households which require urgent educational activities in the area of non-cash payment instruments. A significant barrier to using non-cash payment instruments by rural dwellers was a limited access to non-cash channels. It is connected in the first place with a poorer development of financial infrastructure in rural areas (banks or cash points), insufficient Internet access conditioning a possibility to use electronic banking points, and also a worse development of credit card acceptance network. As has been demonstrated by the results of conducted studies, the main reason for a lack of point of sale (POS) terminals in retail and service-providing points operating in rural areas, in the opinion of their owners, is the very high interchange fee (50% indications), which under Polish conditions is one of the highest in the European Union (EU).