Combining compensating customers and emergency sourcing,a type of dynamic mitigation strategy is proposed to deal with supply disruptions.When a stock-out occurs,the retailer can control backorders by the compensation...Combining compensating customers and emergency sourcing,a type of dynamic mitigation strategy is proposed to deal with supply disruptions.When a stock-out occurs,the retailer can control backorders by the compensation level,and meet demand through an emergency source along with a high price.The unsatisfied customers decide to backorder or quit orders depending on the compensation level,the waiting time,and the customers’patience.By dynamically capturing customers’post-disruption reactions,an optimal control model is formulated to minimize the cost incurred by the supply disruption.Solving the model,the optimal reactive strategy is proposed in six patterns:a pure sourcing,a pure compensation,a mixed policy,a mixed policy-pure sourcing,a mixed policy-pure compensation,and a pure compensation-mixed policy,mainly depending on the compensation cost,the disruption length,and the customers’patience.The strategies analytically indicate how to properly change the compensation level and sourcing quantity as the disruption continues.The conditions for effectively using each strategy are provided as well.展开更多
基金The National Natural Science Foundation of China(No.71771053,71371003)the Key Research and Development Plan(M odern Agriculture)of Jiangsu Province(No.BE2018385)the Fundamental Research Funds for the Central Universities
文摘Combining compensating customers and emergency sourcing,a type of dynamic mitigation strategy is proposed to deal with supply disruptions.When a stock-out occurs,the retailer can control backorders by the compensation level,and meet demand through an emergency source along with a high price.The unsatisfied customers decide to backorder or quit orders depending on the compensation level,the waiting time,and the customers’patience.By dynamically capturing customers’post-disruption reactions,an optimal control model is formulated to minimize the cost incurred by the supply disruption.Solving the model,the optimal reactive strategy is proposed in six patterns:a pure sourcing,a pure compensation,a mixed policy,a mixed policy-pure sourcing,a mixed policy-pure compensation,and a pure compensation-mixed policy,mainly depending on the compensation cost,the disruption length,and the customers’patience.The strategies analytically indicate how to properly change the compensation level and sourcing quantity as the disruption continues.The conditions for effectively using each strategy are provided as well.
