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提升寄递业务主动客服实效路径探究
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作者 柳志光 《邮政研究》 2021年第4期59-62,共4页
围绕寄递业务主动客服工作的目标与初衷,剖析了当前主动客服工作存在的问题,从调整工作定位、完善工作机制、优化业务流程、拓展沟通渠道、加强智能管控、盲件复活管理、改进验单制度、完善系统功能、科学设置指标、加强队伍建设等方面... 围绕寄递业务主动客服工作的目标与初衷,剖析了当前主动客服工作存在的问题,从调整工作定位、完善工作机制、优化业务流程、拓展沟通渠道、加强智能管控、盲件复活管理、改进验单制度、完善系统功能、科学设置指标、加强队伍建设等方面提出了改进对策。 展开更多
关键词 主动客服 业务流程 沟通渠道 验单制度
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The Impacts of External Debt on Economic Growth in Transition Economies
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作者 Ahmet Uzun, Cagatay Karakoy +1 位作者 Burhan Kabadayi O.Selcuk Emsen 《Chinese Business Review》 2012年第5期491-499,共9页
The 1989 and following years were the periods in which many important economic and political tumovers took place in the world. That was the time when Berlin Wall fell down with scattering the Eastern block and many po... The 1989 and following years were the periods in which many important economic and political tumovers took place in the world. That was the time when Berlin Wall fell down with scattering the Eastern block and many politically independent states came into being, at the same time, ongoing about 70 years socialist system also started to change into liberal system. The constituted 27 states in 1991 were tended to liberal economic system instead of socialist economy, and these states were called as transition economies. In this study, the relationship between indebtedness and growth rate of transition countries were analyzed by panel autoregressive distributed lag model (ARDL). Before panel ARDL application, stationary properties of the variables have been checked with first and second generation unit root test. For the second generation unit root tests, CADF tests have been used. Also cross section dependency has been examined by LM tests. 展开更多
关键词 transition economies foreign debts panel ARDL CADF
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Experimental research on the mechanism of non-monotonic characteristic between curing temperature and mechanical behaviors of Kevlar/epoxy composite
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作者 LIU Li HU DeAn +1 位作者 ZHANG YouMin HAN Xu 《Science China(Technological Sciences)》 SCIE EI CAS CSCD 2018年第7期1012-1020,共9页
An experimental procedure is conducted to investigate the mechanism of the non-monotonic characteristic between curing temperature and mechanical behaviors of the Kevlar/epoxy composite in macro and micro levels. Diff... An experimental procedure is conducted to investigate the mechanism of the non-monotonic characteristic between curing temperature and mechanical behaviors of the Kevlar/epoxy composite in macro and micro levels. Different specimens are fabricated at four different curing temperatures and tested with ±45° off-axis tensile loading on a universal test machine coupled with digital image correlation(DIC). Moreover, the environmental scanning electron microscope(SEM) was used to obtain the micrographs and reveal their mechanism. The tested results show that the tensile mechanical behaviors are sensitive to the curing temperature and the relationship is non-monotonic. Also, as the temperature increases, the thicknesses of the specimens are significantly enlarged. By analyzing the SEM micrographs of the matrix grooves in the damage zone and DIC strain contours, it is concluded that the non-monotonic relationship is dominated by the properties of the Kevlar/epoxy interfaces and deformation of the distorted fibers. 展开更多
关键词 Kevlar/epoxy composite mechanical behavior digital image correlation SEM micrograph non-monotonic character-istic distorted fiber
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