Evaluating complex information systems necessitates deep contextual knowledge of technology, user needs, and quality. The quality evaluation challenges increase with the system’s complexity, especially when multiple ...Evaluating complex information systems necessitates deep contextual knowledge of technology, user needs, and quality. The quality evaluation challenges increase with the system’s complexity, especially when multiple services supported by varied technological modules, are offered. Existing standards for software quality, such as the ISO25000 series, provide a broad framework for evaluation. Broadness offers initial implementation ease albeit, it often lacks specificity to cater to individual system modules. This paper maps 48 data metrics and 175 software metrics on specific system modules while aligning them with ISO standard quality traits. Using the ISO25000 series as a foundation, especially ISO25010 and 25012, this research seeks to augment the applicability of these standards to multi-faceted systems, exemplified by five distinct software modules prevalent in modern information ecosystems.展开更多
The provision of services as e-commodities and the wide use of networked business models have driven buyer experience to new heights. Innovation, coupled with quality is the competitive advantage e-commerce vendors st...The provision of services as e-commodities and the wide use of networked business models have driven buyer experience to new heights. Innovation, coupled with quality is the competitive advantage e-commerce vendors strive to achieve when designing or re-designing their software. In terms of quality, evaluation stood in the spotlight for many years. However, software analysis and design based on quality models have been used mostly for understanding, rather than improving. In this work, we present a new model for the analysis and design of e-commerce software systems mapped to the software life-cycle process. Quality control procedures are mapped to every phase, from initiation and design to delivery. Based on current ISO standards such as ISO25000 series, this work discusses technical and managerial principles that need to be applied in order to obtain quality e-commerce software.展开更多
Digital educational content is gaining importance as an incubator of pedagogical methodologies in formal and informal online educational settings. Its educational efficiency is directly dependent on its quality, howev...Digital educational content is gaining importance as an incubator of pedagogical methodologies in formal and informal online educational settings. Its educational efficiency is directly dependent on its quality, however educational content is more than information and data. This paper presents a new data quality framework for assessing digital educational content used for teaching in distance learning environments. The model relies on the ISO2500 series quality standard and beside providing the mechanisms for multi-facet quality assessment it also supports organizations that design, create, manage and use educational content with the quality tools (expressed as quality metrics and measurement methods) to provide a more efficient distance education experience. The model describes the quality characteristics of the educational material content using data and software quality characteristics.展开更多
The quality of the software product is a crucial factor that contributes to its success. Therefore, it is important to specify the right software quality requirements that will establish the basis for desired quality ...The quality of the software product is a crucial factor that contributes to its success. Therefore, it is important to specify the right software quality requirements that will establish the basis for desired quality of the final system/software product. There are several known methodologies/ processes that support the specification of the system/software functional requirements starting from the user needs to finally obtain the system requirements that the developers can implement through their development process. System/software quality requirements are interdependent with functional requirements, which means that the system/software quality requirements are meant to be specified in parallel with the latter. The ISO/IEC 25000 [1] SQuaRE series of standards include the standard ISO/IEC 25030—Software engineering—Software Quality Requirements and Evaluation—Quality requirements [2], which has as main goal to help specify software quality requirements. As to date, this standard does not offer clear and concise steps that a software quality engineer could follow in order to specify them. This article presents modifications recommended for ISO/IEC 25030 standard, with, among the others, a new requirements definition process that allows for specifying the system/software quality requirements taking into account the existing published system and software quality model ISO/IEC 25010 [3] as well as all the stake- holders of the project.展开更多
文摘Evaluating complex information systems necessitates deep contextual knowledge of technology, user needs, and quality. The quality evaluation challenges increase with the system’s complexity, especially when multiple services supported by varied technological modules, are offered. Existing standards for software quality, such as the ISO25000 series, provide a broad framework for evaluation. Broadness offers initial implementation ease albeit, it often lacks specificity to cater to individual system modules. This paper maps 48 data metrics and 175 software metrics on specific system modules while aligning them with ISO standard quality traits. Using the ISO25000 series as a foundation, especially ISO25010 and 25012, this research seeks to augment the applicability of these standards to multi-faceted systems, exemplified by five distinct software modules prevalent in modern information ecosystems.
文摘The provision of services as e-commodities and the wide use of networked business models have driven buyer experience to new heights. Innovation, coupled with quality is the competitive advantage e-commerce vendors strive to achieve when designing or re-designing their software. In terms of quality, evaluation stood in the spotlight for many years. However, software analysis and design based on quality models have been used mostly for understanding, rather than improving. In this work, we present a new model for the analysis and design of e-commerce software systems mapped to the software life-cycle process. Quality control procedures are mapped to every phase, from initiation and design to delivery. Based on current ISO standards such as ISO25000 series, this work discusses technical and managerial principles that need to be applied in order to obtain quality e-commerce software.
文摘Digital educational content is gaining importance as an incubator of pedagogical methodologies in formal and informal online educational settings. Its educational efficiency is directly dependent on its quality, however educational content is more than information and data. This paper presents a new data quality framework for assessing digital educational content used for teaching in distance learning environments. The model relies on the ISO2500 series quality standard and beside providing the mechanisms for multi-facet quality assessment it also supports organizations that design, create, manage and use educational content with the quality tools (expressed as quality metrics and measurement methods) to provide a more efficient distance education experience. The model describes the quality characteristics of the educational material content using data and software quality characteristics.
文摘The quality of the software product is a crucial factor that contributes to its success. Therefore, it is important to specify the right software quality requirements that will establish the basis for desired quality of the final system/software product. There are several known methodologies/ processes that support the specification of the system/software functional requirements starting from the user needs to finally obtain the system requirements that the developers can implement through their development process. System/software quality requirements are interdependent with functional requirements, which means that the system/software quality requirements are meant to be specified in parallel with the latter. The ISO/IEC 25000 [1] SQuaRE series of standards include the standard ISO/IEC 25030—Software engineering—Software Quality Requirements and Evaluation—Quality requirements [2], which has as main goal to help specify software quality requirements. As to date, this standard does not offer clear and concise steps that a software quality engineer could follow in order to specify them. This article presents modifications recommended for ISO/IEC 25030 standard, with, among the others, a new requirements definition process that allows for specifying the system/software quality requirements taking into account the existing published system and software quality model ISO/IEC 25010 [3] as well as all the stake- holders of the project.
