As big data becomes an apparent challenge to handle when building a business intelligence(BI)system,there is a motivation to handle this challenging issue in higher education institutions(HEIs).Monitoring quality in H...As big data becomes an apparent challenge to handle when building a business intelligence(BI)system,there is a motivation to handle this challenging issue in higher education institutions(HEIs).Monitoring quality in HEIs encompasses handling huge amounts of data coming from different sources.This paper reviews big data and analyses the cases from the literature regarding quality assurance(QA)in HEIs.It also outlines a framework that can address the big data challenge in HEIs to handle QA monitoring using BI dashboards and a prototype dashboard is presented in this paper.The dashboard was developed using a utilisation tool to monitor QA in HEIs to provide visual representations of big data.The prototype dashboard enables stakeholders to monitor compliance with QA standards while addressing the big data challenge associated with the substantial volume of data managed by HEIs’QA systems.This paper also outlines how the developed system integrates big data from social media into the monitoring dashboard.展开更多
The aim of this study was to verify the existence of business and strategic intelligence policies at the level of Congolese companies and at the state level, likely to foster progress and healthy development in the ea...The aim of this study was to verify the existence of business and strategic intelligence policies at the level of Congolese companies and at the state level, likely to foster progress and healthy development in the east of the DRC. The study was based on a mixed perspective consisting of objective analysis of quantitative data and interpretative analysis of qualitative data. The results showed that business and strategic intelligence policies have not been established at either company or state level, as this is an area of activity that is not known to the players in companies and public departments, and there are no units or offices in their organizational structures responsible for managing strategic information for competitiveness on the international market. In addition, there is a real need to establish strategic information management units within companies, upstream, and to set up a national strategic information management department or agency to help local companies compete in the marketplace, downstream. This reflects the importance and timeliness of building business and strategic intelligence policies to ensure economic progress and development in the eastern DRC. Business and strategic intelligence provides companies with an appropriate tool for researching, collecting, processing and disseminating information useful for decision-making among stakeholders, in order to cope with a crisis or competitive situation. The study suggests a number of key recommendations based on its findings. To the government, it is recommended to establish the national policy of business and strategic intelligence by setting up a national agency of strategic intelligence in favor of local companies;and to companies to establish business intelligence units in their organizational structures in favor of stakeholders to foster advantageous decision-making in the competitive market and achieve progress. Finally, the study suggests that studies be carried out to fully understand the opportunities and impact of business and strategic intelligence in African countries, particularly in the DRC.展开更多
Big data has had significant impacts on our lives,economies,academia and industries over the past decade.The current equations are:What is the future of big data?What era do we live in?This article addresses these que...Big data has had significant impacts on our lives,economies,academia and industries over the past decade.The current equations are:What is the future of big data?What era do we live in?This article addresses these questions by looking at meta as an operation and argues that we are living in the era of big intelligence through analyzing from meta(big data)to big intelligence.More specifically,this article will analyze big data from an evolutionary perspective.The article overviews data,information,knowledge,and intelligence(DIKI)and reveals their relationships.After analyzing meta as an operation,this article explores Meta(DIKE)and its relationship.It reveals 5 Bigs consisting of big data,big information,big knowledge,big intelligence and big analytics.Applying meta on 5 Bigs,this article infers that 4 Big Data 4.0=meta(big data)=big intelligence.This article analyzes how intelligent big analytics support big intelligence.The proposed approach in this research might facilitate the research and development of big data,big data analytics,business intelligence,artificial intelligence,and data science.展开更多
Characterized as automated access,analysis,management,improvement,identification,and efficiency,SaaS BI has played a significant role recently. This essay presents information about SaaS BI,such as,the generic reason ...Characterized as automated access,analysis,management,improvement,identification,and efficiency,SaaS BI has played a significant role recently. This essay presents information about SaaS BI,such as,the generic reason for prevalent,advantages and limitations of SaaS BI,current market overview,tendency of development of SaaS BI,and applications in business. This paper uses the literature study and descriptive study methods in order to analysis the influence and functions of SaaS BI to the businesses and coping strategies.展开更多
如果你还没有实施电子商务智能战略,那么现在应该开始准备起来了。你的竞争对手如果也还没有实施电子商务智能,他们必然迟早会这么做的,这只是个时间问题。如果你以更好的质量和更快的速度建立电子商务智能系统的话,企业的运营将更有效...如果你还没有实施电子商务智能战略,那么现在应该开始准备起来了。你的竞争对手如果也还没有实施电子商务智能,他们必然迟早会这么做的,这只是个时间问题。如果你以更好的质量和更快的速度建立电子商务智能系统的话,企业的运营将更有效,你对业务的理解也将会更加深入,另外你的客户将享受更好的服务。最终,你将获得关键的竞争优势!——摘自Business Objects公司总裁 Bernard Liautaud先生的《商务智能》展开更多
Business process improvement is a systematic approach used by several organizations to continuously improve their quality of service.Integral to that is analyzing the current performance of each task of the process an...Business process improvement is a systematic approach used by several organizations to continuously improve their quality of service.Integral to that is analyzing the current performance of each task of the process and assigning the most appropriate resources to each task.In continuation of our previous work,we categorize resources into human and non-human resources.For instance,in the healthcare domain,human resources include doctors,nurses,and other associated staff responsible for the execution of healthcare activities;whereas the non-human resources include surgical and other equipment needed for execution.In this study,we contend that the two types of resources(human and non-human)have a different impact on the process performance,so their suitability should be measured differently.However,no work has been done to evaluate the suitability of non-human resources for the tasks of a process.Consequently,it becomes difficult to identify and subsequently overcome the inefficiencies caused by the non-human resources to the task.To address this problem,we present a three-step method to compute a suitability score of non-human resources for the task.As an evaluation of the proposed method,a healthcare case study is used to illustrate the applicability of the proposed method.Furthermore,we performed a controlled experiment to evaluate the usability of the proposed method.The encouraging response shows the usefulness of the proposed method.展开更多
Multiple customer data management has become a focus of attention in big organizations.Although much information is available,it does not translate into significant profitable value-added services.We present a design ...Multiple customer data management has become a focus of attention in big organizations.Although much information is available,it does not translate into significant profitable value-added services.We present a design of a commercial web application based on business intelligence that generates information on social and financial behavior of clients in an organization;with the purpose of obtain additional information that allows to get more profits.This app will provide a broader perspective for making strategic decisions to increase profits and reduce internal investment costs.A case in point is the financial sector,a group of financial entities were used to make measurements and test them.A design to build a web application aimed at achieving a large and ambitious goal by means of defined tools reflecting clients’business needs is proposed.In this research,different techniques and technologies are explored,such as diagrams,frameworks,design,architecture,model entity-relationship,tables,equations,mental maps and development tools.Through the Personal Software Process methodology and with the help of information extraction,consolidation,and visualization,the implementation can be carried out.This article provides the importance of implementing business intelligence in an organization and expands on the steps needed for the implementation of this valuable technology.展开更多
The objective of this work is to define a decision support system over SOX (Sarbanes-Oxley Act) compatibility and quality of the Purchase Orders Creation Process based on Artificial Intelligence and Theory of Argument...The objective of this work is to define a decision support system over SOX (Sarbanes-Oxley Act) compatibility and quality of the Purchase Orders Creation Process based on Artificial Intelligence and Theory of Argumentation knowledge and techniques. This proposed model directly contributes to both scientific research artificial intelligent area and business practices. From business perspective it empowers the use of artificial intelligent models and techniques to drive decision making processes over financial statements. From scientific and research area the impact is based on the combination of 1) an Information Seeking Dialog Protocol in which a requestor agent inquires the business case, 2) a Facts Valuation based Protocol in which the previously gathered facts are analyzed, 3) the already incorporated initial knowledge of a human expert via initial beliefs, 4) the Intra-Agent Decision Making Protocol based on deductive argumentation and 5) the semi automated Dynamic Knowledge Learning Protocol. Last but not least the suggested way of integration of this proposed model in a higher level multiagent intelligent system in which a Joint Deliberative Dialog Protocol and an Inter-Agent Decision Deductive Argumentation Making Protocol are described.展开更多
Enterprises are continuously aiming at improving the execution of processes to achieve a competitive edge.One of the established ways of improving process performance is to assign the most appropriate resources to eac...Enterprises are continuously aiming at improving the execution of processes to achieve a competitive edge.One of the established ways of improving process performance is to assign the most appropriate resources to each task of the process.However,evaluations of business process improvement approaches have established that a method that can guide decision-makers to identify the most appropriate resources for a task of process improvement in a structured way,is missing.It is because the relationship between resources and tasks is less understood and advancement in business process intelligence is also ignored.To address this problem an integrated resource classification framework is presenting that identifies competence,suitability,and preference as the relationship of task with resources.But,only the competence relationship of human resources with a task is presented in this research as a resource competence model.Furthermore,the competency calculation method is presented as a user guider layer for business process intelligencebased resource competence evaluation.The computed capabilities serve as a basic input for choosing the most appropriate resources for each task of the process.Applicability of method is illustrated through a heathcare case study.展开更多
The fixed annual budget process can be a cumbersome and static process, often failing to deliver intended benefits. Typically detached from business operations and strategic planning goals, the annual budget suffers f...The fixed annual budget process can be a cumbersome and static process, often failing to deliver intended benefits. Typically detached from business operations and strategic planning goals, the annual budget suffers from inherent weaknesses caused by a lack of business intelligence regarding its underlying assumptions. This weakness is well documented in existing literature and there is ample evidence of improved alternatives to static corporate financial planning. One such alternative utilizes business intelligence as an essential component in the annual budget process, along with rolling forecasts as a critical tool. Utilizing business intelligence supported, driver-based rolling forecasting can align an organization’s budget process with strategic objectives and can further the operational and financial strength of an organization, as well as maximize shareholder value. In order to fully explore this topic, this article will present a review of the conventional annual budget process and the manner in which an approach that bases financial forecasts on business intelligence drivers can align operations with strategic objectives and add value to an organization. An assessment of intelligence-supported, driver-based rolling forecasting will also be presented, demonstrating an im- proved approach to the traditional annual budgeting process.展开更多
文摘As big data becomes an apparent challenge to handle when building a business intelligence(BI)system,there is a motivation to handle this challenging issue in higher education institutions(HEIs).Monitoring quality in HEIs encompasses handling huge amounts of data coming from different sources.This paper reviews big data and analyses the cases from the literature regarding quality assurance(QA)in HEIs.It also outlines a framework that can address the big data challenge in HEIs to handle QA monitoring using BI dashboards and a prototype dashboard is presented in this paper.The dashboard was developed using a utilisation tool to monitor QA in HEIs to provide visual representations of big data.The prototype dashboard enables stakeholders to monitor compliance with QA standards while addressing the big data challenge associated with the substantial volume of data managed by HEIs’QA systems.This paper also outlines how the developed system integrates big data from social media into the monitoring dashboard.
文摘The aim of this study was to verify the existence of business and strategic intelligence policies at the level of Congolese companies and at the state level, likely to foster progress and healthy development in the east of the DRC. The study was based on a mixed perspective consisting of objective analysis of quantitative data and interpretative analysis of qualitative data. The results showed that business and strategic intelligence policies have not been established at either company or state level, as this is an area of activity that is not known to the players in companies and public departments, and there are no units or offices in their organizational structures responsible for managing strategic information for competitiveness on the international market. In addition, there is a real need to establish strategic information management units within companies, upstream, and to set up a national strategic information management department or agency to help local companies compete in the marketplace, downstream. This reflects the importance and timeliness of building business and strategic intelligence policies to ensure economic progress and development in the eastern DRC. Business and strategic intelligence provides companies with an appropriate tool for researching, collecting, processing and disseminating information useful for decision-making among stakeholders, in order to cope with a crisis or competitive situation. The study suggests a number of key recommendations based on its findings. To the government, it is recommended to establish the national policy of business and strategic intelligence by setting up a national agency of strategic intelligence in favor of local companies;and to companies to establish business intelligence units in their organizational structures in favor of stakeholders to foster advantageous decision-making in the competitive market and achieve progress. Finally, the study suggests that studies be carried out to fully understand the opportunities and impact of business and strategic intelligence in African countries, particularly in the DRC.
基金This research is supported partially by the Papua New Guinea Science and Technology Secretariat(PNGSTS)under the project grant No.1-3962 PNGSTS.
文摘Big data has had significant impacts on our lives,economies,academia and industries over the past decade.The current equations are:What is the future of big data?What era do we live in?This article addresses these questions by looking at meta as an operation and argues that we are living in the era of big intelligence through analyzing from meta(big data)to big intelligence.More specifically,this article will analyze big data from an evolutionary perspective.The article overviews data,information,knowledge,and intelligence(DIKI)and reveals their relationships.After analyzing meta as an operation,this article explores Meta(DIKE)and its relationship.It reveals 5 Bigs consisting of big data,big information,big knowledge,big intelligence and big analytics.Applying meta on 5 Bigs,this article infers that 4 Big Data 4.0=meta(big data)=big intelligence.This article analyzes how intelligent big analytics support big intelligence.The proposed approach in this research might facilitate the research and development of big data,big data analytics,business intelligence,artificial intelligence,and data science.
文摘Characterized as automated access,analysis,management,improvement,identification,and efficiency,SaaS BI has played a significant role recently. This essay presents information about SaaS BI,such as,the generic reason for prevalent,advantages and limitations of SaaS BI,current market overview,tendency of development of SaaS BI,and applications in business. This paper uses the literature study and descriptive study methods in order to analysis the influence and functions of SaaS BI to the businesses and coping strategies.
文摘如果你还没有实施电子商务智能战略,那么现在应该开始准备起来了。你的竞争对手如果也还没有实施电子商务智能,他们必然迟早会这么做的,这只是个时间问题。如果你以更好的质量和更快的速度建立电子商务智能系统的话,企业的运营将更有效,你对业务的理解也将会更加深入,另外你的客户将享受更好的服务。最终,你将获得关键的竞争优势!——摘自Business Objects公司总裁 Bernard Liautaud先生的《商务智能》
文摘Business process improvement is a systematic approach used by several organizations to continuously improve their quality of service.Integral to that is analyzing the current performance of each task of the process and assigning the most appropriate resources to each task.In continuation of our previous work,we categorize resources into human and non-human resources.For instance,in the healthcare domain,human resources include doctors,nurses,and other associated staff responsible for the execution of healthcare activities;whereas the non-human resources include surgical and other equipment needed for execution.In this study,we contend that the two types of resources(human and non-human)have a different impact on the process performance,so their suitability should be measured differently.However,no work has been done to evaluate the suitability of non-human resources for the tasks of a process.Consequently,it becomes difficult to identify and subsequently overcome the inefficiencies caused by the non-human resources to the task.To address this problem,we present a three-step method to compute a suitability score of non-human resources for the task.As an evaluation of the proposed method,a healthcare case study is used to illustrate the applicability of the proposed method.Furthermore,we performed a controlled experiment to evaluate the usability of the proposed method.The encouraging response shows the usefulness of the proposed method.
基金supported by the General Research Direction of the Universidad Santiago de Cali,which financed a research project to the COMBA I+D research group.URL:https://www.usc.edu.co/。
文摘Multiple customer data management has become a focus of attention in big organizations.Although much information is available,it does not translate into significant profitable value-added services.We present a design of a commercial web application based on business intelligence that generates information on social and financial behavior of clients in an organization;with the purpose of obtain additional information that allows to get more profits.This app will provide a broader perspective for making strategic decisions to increase profits and reduce internal investment costs.A case in point is the financial sector,a group of financial entities were used to make measurements and test them.A design to build a web application aimed at achieving a large and ambitious goal by means of defined tools reflecting clients’business needs is proposed.In this research,different techniques and technologies are explored,such as diagrams,frameworks,design,architecture,model entity-relationship,tables,equations,mental maps and development tools.Through the Personal Software Process methodology and with the help of information extraction,consolidation,and visualization,the implementation can be carried out.This article provides the importance of implementing business intelligence in an organization and expands on the steps needed for the implementation of this valuable technology.
文摘The objective of this work is to define a decision support system over SOX (Sarbanes-Oxley Act) compatibility and quality of the Purchase Orders Creation Process based on Artificial Intelligence and Theory of Argumentation knowledge and techniques. This proposed model directly contributes to both scientific research artificial intelligent area and business practices. From business perspective it empowers the use of artificial intelligent models and techniques to drive decision making processes over financial statements. From scientific and research area the impact is based on the combination of 1) an Information Seeking Dialog Protocol in which a requestor agent inquires the business case, 2) a Facts Valuation based Protocol in which the previously gathered facts are analyzed, 3) the already incorporated initial knowledge of a human expert via initial beliefs, 4) the Intra-Agent Decision Making Protocol based on deductive argumentation and 5) the semi automated Dynamic Knowledge Learning Protocol. Last but not least the suggested way of integration of this proposed model in a higher level multiagent intelligent system in which a Joint Deliberative Dialog Protocol and an Inter-Agent Decision Deductive Argumentation Making Protocol are described.
文摘Enterprises are continuously aiming at improving the execution of processes to achieve a competitive edge.One of the established ways of improving process performance is to assign the most appropriate resources to each task of the process.However,evaluations of business process improvement approaches have established that a method that can guide decision-makers to identify the most appropriate resources for a task of process improvement in a structured way,is missing.It is because the relationship between resources and tasks is less understood and advancement in business process intelligence is also ignored.To address this problem an integrated resource classification framework is presenting that identifies competence,suitability,and preference as the relationship of task with resources.But,only the competence relationship of human resources with a task is presented in this research as a resource competence model.Furthermore,the competency calculation method is presented as a user guider layer for business process intelligencebased resource competence evaluation.The computed capabilities serve as a basic input for choosing the most appropriate resources for each task of the process.Applicability of method is illustrated through a heathcare case study.
文摘The fixed annual budget process can be a cumbersome and static process, often failing to deliver intended benefits. Typically detached from business operations and strategic planning goals, the annual budget suffers from inherent weaknesses caused by a lack of business intelligence regarding its underlying assumptions. This weakness is well documented in existing literature and there is ample evidence of improved alternatives to static corporate financial planning. One such alternative utilizes business intelligence as an essential component in the annual budget process, along with rolling forecasts as a critical tool. Utilizing business intelligence supported, driver-based rolling forecasting can align an organization’s budget process with strategic objectives and can further the operational and financial strength of an organization, as well as maximize shareholder value. In order to fully explore this topic, this article will present a review of the conventional annual budget process and the manner in which an approach that bases financial forecasts on business intelligence drivers can align operations with strategic objectives and add value to an organization. An assessment of intelligence-supported, driver-based rolling forecasting will also be presented, demonstrating an im- proved approach to the traditional annual budgeting process.