With the chaotic nature surrounds them, the understanding of of disasters and the uncertainty that how to achieve effectiveness in crisis management remains limited. This paper investigates how government applies vari...With the chaotic nature surrounds them, the understanding of of disasters and the uncertainty that how to achieve effectiveness in crisis management remains limited. This paper investigates how government applies various capabilities in the crisis management process contingent upon the nature of different disasters. By demonstrating the crisis management process from a contingent perspective, the capabilities that government should emphasise can vary according to the nature of the disaster. This study develops a framework for crisis management to serve as a guide when government is facing a crisis.展开更多
文摘With the chaotic nature surrounds them, the understanding of of disasters and the uncertainty that how to achieve effectiveness in crisis management remains limited. This paper investigates how government applies various capabilities in the crisis management process contingent upon the nature of different disasters. By demonstrating the crisis management process from a contingent perspective, the capabilities that government should emphasise can vary according to the nature of the disaster. This study develops a framework for crisis management to serve as a guide when government is facing a crisis.
