A Framework for Identifying and Managing Information Quality Metrics of Corporate Performance Management System

Corporate Performance Management （CPM） system is an information system used to collect, analyze, and visualize key performance indicators （KPIs） to support both business operations and especially strategic decisions. CPM systems display KPIs in forms of scorecard and dashboard so the executives can keep track and evaluate corporate performance. The quality of the information as shown in the KPIs is very crucial for the executives to make the right decisions. Therefore, it is important that the executives must be able to retrieve not only the KPIs but also the quality of those KPIs before using such KPIs in their strategic decisions. The objectives of this study were to determine the role of the CPM system in the organizations, current data and information quality state, problems and perspectives regarding data quality, as well as data quality maturity stage of the organizations. Survey research was used in this study; a questionnaire was sent to collect data from 477 corporations listed in the Stock Exchange of Thailand （SET） on January, 2011. Forty-nine questionnaires were returned. The results show that about half of the organizations have implemented CPM systems. Most organizations are confident in the information in CPM system, but information quality issues are commonly found. Frequent problems regarding information quality are information not up to date, information not ready by time of use, inaccuracy and incomplete. The most concerned and frequently assessed quality dimensions were security, accuracy, completeness, and validity. When asked to prioritize, the most important quality dimensions are accuracy, timeliness, completeness, security, and validity respectively. In addition, most organizations concern about data govemance management and have deployed such measures. This study showed that most organizations are on level 4 on Gartner＇s data governance maturity stage in which data governance is concerned and managed, but still not effective.

Facility Management in the Globalized Society

Facility management is the multi-disciplinary kind of work that covers a wide range of various activities, responsibilities, and knowledge. Facility management provides and manages a variety of support services in order to prepare all the organisational functions, putting the accent on an integration of primary activities in strategic, tactical, and operational levels. In the final decade of the previous century, facility mmmgement industry emerged as one of the fastest growing sectors at the international level. Nowadays, the importance of the facility management is readily acknowledged in many companies worldwide, which recognises the necessity of properly managing elaborate and expensive support facilities. The tasks are multi-disciplinary and cover a wide range of activities, responsibilities, and knowledge, because every aspect of an organisation may come under the competency of the facility management. The main aim of the paper is to point out the well-founded applicability of the global facility management in companies, which in order to achieve the competitive advantage correctly strengthened the corporate core business and shift the support activities into the management of a specialist in this field. The paper also covers the scope of the facility management in the international context, and also in the Slovak Republic, considering the specificities of individual countries

The Design of Intelligent Corporate E-commerce System

The paper shows how to design and implement an inte ll igent e-commerce system for medium or small enterprises. The corporate intranet is connected with Internet, which constitutes the hardware of the system. The s ystem adopts modern voice-identification technology for user authentication to enable secure access to key databases and thus enhance the security of system da tabases. The software system consists of four modules: 1. Corporate website and advertisement information system, intending for updatin g online advertisement, collecting and analyzing market research information. 2. Employee technology training and assessment system, including a variety of co urses containing technology, technique and management and so on. Login the training system, employees are able to study courses of technology or technique or others. The training system adopts modern multimedia E-Learning te chnology and in fact it is an innovative education method, which includes self- study, tutorship and lecture. It is able to help employees enjoy their learning. Employees can take simulative exams, and managers can test employees onlin e periodically. 3. Corporate decision-making management system, calculating and analyzing the o peration, predicting future development, facilitating communication between mana gers and employees. It provides valuable foundation for decisions, which enables managers to make strategic decisions and scientific management. 4. E-commerce online transaction system, which facilitates material purchase an d product sale. By using intelligent e-commerce system, corporations will enhance the employee’ s skills and management level, reduce production cost, promote product sale , and thus strengthen corporation’s market competitiveness effectively.

An Empirical Study of the Senior Corporate Managers＇ Ability to Innovate

Senior corporate managers＇ innovation ability and spirit are very important in the growth process of corporate business development. This paper focuses on the innovation capacities of the senior corporate managers of listed companies in China and the complex relationship between firm performance and the operating environment to study and analyze the management and development of Chinese enterprises. Through relevant theoretical analysis and development of research hypotheses using the A-shares in Shanghai and Shenzhen listed companies announced in 2007 and 2008, the authors design an empirical model. The study found that in Chinese listed companies, the higher the innovation spirit of senior corporate managers, the better their business performances; the stronger the dynamic and complexity of the operating environment, the more the corporate managers＇ innovation ability will be developed.

The Analysis of the Governance Effect of Chinese Public Corporation Based on Capital Structure

Under the existed system, the capital structure is the basis of the corporate governance, the structure of the corporate governance is the reflection of the capital structure. The choice of the capital structure decides the level of the corporate governance to a great degree. This paper discusses the governance effect of Chinese public corporation in the view of capital structure. At last, the author suggests that the government should change the state of state-owned stock which takes a great proportion, make the state-owned stocks and corporation stocks enter and circulate in the market, develop investment banks, promote the stockholder＇s rights to circulate and recombine, enhance the supervision and the management of the stock markets, perfect the mechanism of the market＇s operation, set up the mechanism of the way to protect to pay back the debt, perfect the system of bankruptcy and develop the way of bond-financing, offset the drawbacks of the indirect-financing among banks and so on. All of the advice was given to perfect the public company＇s capital structure and improve the efficiency of the corporate governance.

Analysis on Influential Factors of Corporate Environmental Management Level Based on ISM

Environmental problem is one of complicated social problems. According to the level of corporate environmental management, there are many influential factors, and their relations are also complicated. In this paper, we analyzed influential factors of corporate environmental management through consultation of experts. And based on the analysis, we applied interpretative structural modeling（ISM） to classify 13 influential factors into 3 levels. We hope it will be useful for the subsequent research and evaluation of corporate environmental management level.

Foreign Investment & China's Shipbuilding Industry——Interview with General Manager Wang Rongsheng of China Shipbuilding Industry Corporation

"China’s shipbuilding industry has boomed in the last 15 years since the end of the 1970s and has drawn attention of international shipbuilding and shipping circles even though a gap still remained between China and advanced shipbuilding countries including Japan and South Korea. China ranks among advanced shipbuilding countries relying on its own investment and enterprise development. China has opened its shipbuilding industry to the outside world for wider cooperation and more foreign involvement."

Are You Really Managing Your Corporate Resources?

本文作者认为许多公司在招聘雇员时都声称雇员是公司最宝贵的资产。而事实上有些公司并未做到这一点,从而导致公司在招聘新员工,维持原有人力,公司职员的培训以及职员跳槽等方面的问题。为解决这些问题作者提出了公司资源管理(CRM)新概念,其核心目标是招聘到和保留住最优秀的人才,使公司在激烈的竞争中保持不败之地,获取更大收益。】

Optimising local council's return on investment from annual pavement rehabilitation budgets through targeting of the average pavement condition index

A high quality transportation system is necessary in a modem economy, and a road network is a common and significant, component of the system. Road systems have two major objectives： to enable the movement of passenger vehicles and the movement of freight vehicles at reasonable speeds. An important part of the transportation system and an expensive investment, a functional road network must meet both objectives to main- tain an efficient economy. In Australia, the Department of Infrastructure and Regional Development reported that, in 2011/12, the total road length was approximately 900,000 kin, and the total road expenditure was approximately $19 billion. Good policy requires that infrastructure investments provide a return on investment, thus warranting judicious management to ensure that it is maintained in a cost effective manner. Recent studies in Queensland, Australia, have identified differences between financial and engi- neering professionals in their understanding of infrastructure depreciation, condition deterioration, and future funding needs. Furthermore, the Queensland Asset Sustainability Ratio （ASR） requires clearer definitions to ensure that infrastructure remains meaningful to all users. This study proposes a separate sustainability index for road pavements （SIR） unlike the ASR that combines all type of assets. The justification is our ability to assess road condition, the high value of road assets, relative value to other infrastructure, and advanced knowledge of deterioration relative to other infrastructure. The SIR involves community consultation to target an average pavement condition index （PCI）. This study also provides an alternative method to determine the optimal target PCI for a local