Evaluation of Driver-Induced Human Errors in Smart Construction Tower Crane Operations Based on DEMATEL-ISM-MICMAC

With the advent of Industry 4.0, smart construction sites have seen significant development in China. However, accidents involving digitized tower cranes continue to be a persistent issue. Among the contributing factors, human unsafe behavior stands out as a primary cause for these incidents. This study aims to assess the human reliability of tower crane operations on smart construction sites. To proactively enhance safety measures, the research employs text mining techniques (TF-IDF-Truncated SVD-Complement NB) to identify patterns of human errors among tower crane operators. Building upon the SHEL model, the study categorizes behavioral factors affecting human reliability in the man-machine interface, leading to the establishment of the Performance Shaping Factors (PSFs) system. Furthermore, the research constructs an error impact indicator system for the intelligent construction site tower crane operator interface. Using the DEMATEL method, it analyzes the significance of various factors influencing human errors in tower crane operations. Additionally, the ISM-MICMAC method is applied to unveil the hierarchical relationships and driving-dependent connections among these influencing factors. The findings indicate that personal state, operating procedures, and physical environment directly impact human errors, while personal capability, technological environment, and one fundamental organizational management factor contribute indirectly. .

Best Practice Standards and Methodology for Crane Operator Training—A Global Perspective

Crane operators control mobile or stationary cranes to lift, move and place objects at locations such as building and construction sites, wharves and shipyards. This activity occurs all over the world and is a high risk task with many noted examples of serious incidents and accidents. There are identifiable key causes that have been noted through analysis of the well documented cases and many of these causes are preventable through effective training programs. Internationally, there are not currently consistent approaches to crane operator training program content or duration. Leading causes of crane accidents are firstly discussed and identified as areas for inclusion in training programs. A number of current training approaches from a range of countries are then considered and these are used to outline the basis of a generic competency standard for crane operation, as it was found that there are not common standards in place. The proposed competency standard can be adapted by training regulators, training providers, government agencies, industry bodies and enterprises as a benchmark for the development of effective training programs.